MTN dominates mobile customer satisfaction ratings in South Africa
New research by Analytico reveals that MTN continues to lead mobile customer satisfaction ratings in South Africa, while Vodacom and Telkom hold second and third place, respectively.
The mobile customer satisfaction rating...
Afrihost overtakes RSAWeb and Webafrica in battle for top South African ISP
The top-rated Internet service provider in South Africa is Cool Ideas, followed by Afrihost and RSAWeb, Analytico’s quarterly customer satisfaction report reveals.
Analytico is a research company that provides market...
Neighbourhoods with the highest broadband speeds in South Africa
New research by Analytico shows that Fairland in Randburg has the fastest mobile broadband speeds, while Weltevredenpark in Roodepoort has the highest average fixed broadband speeds.
The findings are based on speed tests...
Samsung reigns supreme in 4G speeds, with Xiaomi and Oppo doing well
Analytico’s 4G speed comparison shows that Samsung dominates the rankings with nine out of the top ten places.
For this research, Analytico used data from MyBroadband’s Android and iOS speed test apps collected between...
HeroTel, Afrihost, and Cool Ideas safe — but Webafrica and Cell C at big risk
Research by Analytico revealed that HeroTel, Afrihost, and Cool Ideas have a low churn risk, while Webafrica and Cell C face the biggest churn risk.
Analytico is a South African IT and telecommunications research...
Best South African ISPs for price, speed, and support
Research by Analytico revealed that Herotel, Cool Ideas, and Afrihost are the top Internet service providers (ISPs) for price, network quality, and support, respectively.
Analytico is a research company focusing on South Africa’s...
Huawei's 5G network speeds are the best in South Africa
Huawei's radio equipment provides the best download speeds on South Africa's major 5G networks, Analytico research data has revealed.
Analytico's research involves analysing average download and upload speeds that MyBroadband mobile speed...
Cool Ideas beats Afrihost, RSAWeb, and Herotel in customer satisfaction
Research by Analytico revealed that Cool Ideas ranked the highest in customer satisfaction and brand loyalty among South Africa’s top Internet service providers (ISPs).
Analytico provides market research, network...
Openserve versus Vumatel — a close race for the top fibre brand
Research by Analytico reveals that Openserve is the fibre network operator (FNO) with the strongest brand, followed closely by Vumatel.
Frogfoot and MetroFibre also performed well in brand awareness, considering that they are much...
MTN beats Vodacom and Telkom in 4G speed shootout
New research by Analytico reveals that MTN has the highest average 4G speeds in South Africa, followed by Vodacom, Telkom, Cell C, and Rain.
Analytico provides market research, network intelligence, and marketing insights to South African IT...
MTN beats Vodacom and Telkom as the preferred LTE and 5G provider
MTN has the best mobile data network in South Africa, translating into the operator topping the list of preferred LTE and 5G providers.
Research by Analytico showed that 31% of South Africans said they would pick MTN for a new...
Speed breakdown — ISPs with the highest ratio of tests over 100Mbps revealed
New research by Analytico revealed that Cybersmart, Metrofibre, and Rain have the highest ratio of speed tests above 100Mbps.
Analytico is a research company that provides reports, network intelligence, and marketing...
Surprise result in peak mobile data speed breakdown
New research by Analytico revealed that Rain has the highest proportion of users who enjoy mobile data speeds above 80Mbps.
Analytico is a research company that provides reports, network intelligence, and marketing insights to South Africa’s...
MTN crushes Vodacom and Telkom in customer satisfaction
New research by Analytico revealed that MTN's customer satisfaction rating among mobile data users is much higher than Vodacom and Telkom.
Analytico is a research company that provides reports, network intelligence, and marketing insights...
Fibre network operators spend billions growing their networks
Analytico's 2022 South African Fibre Report revealed that CIVH's fibre subsidiary (comprising Vumatel and DFA) and Openserve had spent a combined R5.7 billion on their fibre rollouts over the last year.
Analytico is a research...
South Africa's top fibre network operators revealed
Analytico's 2022 South African Fibre Report revealed that Vumatel and Openserve dominate the local fibre market, with over 50% market share in homes passed and homes connected.
Analytico is a research company that provides research reports...
MTN has a commanding network quality lead over Vodacom and Telkom
Analytico's 2022 South African Mobile Data Market Report shows that MTN has built a commanding lead in mobile data network performance over Vodacom, Telkom, Rain, and Cell C.
Analytico is a research company that provides...
Analytico releases 2022 South African Fibre Network Operator Report
Analytico has released its 2022 South African Fibre Network Operator Report, shedding light on the local fibre market, including homes passed, homes connected, and network investments.
Vumatel started South Africa's fibre...
South Africa's biggest ISPs in Gauteng, Cape Town, and Durban
A new report by Analytico revealed that Rain is the largest fixed-broadband Internet service provider (ISP) in Gauteng, while Telkom reigns supreme in Durban and Cape Town.
Analytico is a research company that provides research...
South Africa's fixed-broadband ISPs with highest NPS revealed
Analytico's 2022 South African ISP Report revealed that Cool Ideas, RSAWeb, and Afrihost topped the net promoter score and customer satisfaction rankings.
Net Promoter Score (NPS) is a good measure of customer loyalty and predicts...