I have a 10Mbps uncapped home account with Web Africa and over the last 10 days, my average usage is less than 8GB per day during peak hours (6am-12am) yet I have a 2 star line rating.
I spoke to someone from support and according to them, I have used 10.07GB during peak hours one day and that...
Has anyone else gotten this "nice" message from MWEB?
Here it is:
Dear MWEB Customer
We want to ensure you get the best possible Internet experience, by managing the quality of our network. We monitor the usage on our network and make sure that customers are not abusing certain defined...
Today telkom phones me and says that i have used 300GB of data on my 4mb Uncapped Telkom Account (:D 550 kbps download, 8mb line sync). I just replied with , "ok". I have been downloading HD movies and series the entire month so i expected the large data consumption. After that , my speed was...
Since Axxess and Afrihost have switched over from IS to MTN there have been a few teething problems (understandable). Most of these seem to have been sorted out. One thing that I did not like about the switch was that Axxess had changed their acceptable use policy from the star rating system (a...
This is a thread for all the ADSL users who want a refund for the uncapped package they no longer want.
Please note that I will be sending an email tonight to all the people we have on record that will be refunded. If you not in the list, please do not instant message on MyBroadBand as...