fibre network operators (fnos)

  1. Hanno Labuschagne

    Vumatel taking over Herotel

    Vumatel taking over Herotel The Competition Tribunal has approved a merger in which South Africa's largest fibre network operator (FNO), Vumatel, will acquire control of the country's third-largest FNO, Herotel. The tribunal's approval aligns with a Competition Commission recommendation...
  2. Hanno Labuschagne

    Major Internet outages in SA

    Major Internet outages in SA Internet service provider (ISP) Afrihost and fibre network operator (FNO) MetroFibre reported high-impact fibre connectivity outages on Sunday, 14 September 2025. Downdetector showed a big increase in user reports of issues with Afrihost services from around 09:00...
  3. Hanno Labuschagne

    Zoom Fibre price hikes and speed downgrades shock ISPs

    Zoom Fibre price hikes and speed downgrades shock ISPs Several major Internet service providers (ISPs) are crying foul over extreme price hikes on major fibre network operator (FNO) Zoom Fibre. The FNO is also being accused of unethical business practices for exclusively selling more...
  4. Hanno Labuschagne

    Zoom Fibre implementing big fibre price hikes

    Zoom Fibre implementing big fibre price hikes One of South Africa's largest fibre network operators (FNOs) is dropping its three most affordable lines and force-upgrading customers to a faster package, resulting in substantial price hikes for many of its customers. Impeccable sources at two...
  5. Hanno Labuschagne

    Vumatel fibre price hikes from April 2025

    Vumatel fibre price hikes from April 2025 Vumatel is increasing the wholesale prices of its fibre-to-the-home (FTTH) products, effective 1 April 2025. A MyBroadband forum member who is a customer of Internet service provider (ISP) Mind the Speed shared an email from his provider explaining how...
  6. Hanno Labuschagne

    Openserve price hikes from 1 April

    Openserve price hikes from 1 April South Africa's second-biggest fibre network operator (FNO) Openserve will increase the wholesale prices of its fibre-to-the-home (FTTH) products from 1 April 2025. The FNO typically adjusts its FTTH pricing on this date every year, aligning with the start of...
  7. Hanno Labuschagne

    Best FNOs of Q3 2024

    Best FNOs of Q3 2024 An analysis by MyBroadband has found that Herotel is the best FNO in South Africa, followed by Vumatel and Octotel. These findings are based on feedback from over 5,500 unique users on the MyBroadband Speed Test website.
  8. Krazeyboy

    FNO Clawback Fees on ISP only changes

    I refer to this post: A pity about the setup fee when migrating from another ISP posted Mar 17, 2022. It discusses the FNO clawback fee levied on all fibre products, be it: new install - no existing equipment or fibre installed provisioning only install - i.e. all equipment and fibre is...
  9. Hanno Labuschagne

    Criminals stealing fibre cables and "smoking" them

    Criminals stealing fibre cables and "smoking" them At least one major fibre network operator (FNO) in South Africa has learnt that criminals are stealing parts of its fibre cabling and smoking them. MyBroadband recently asked the country's biggest FNOs how their rollouts and network uptime...
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