telkom adsl fail

  1. D

    No Service for More than 2 weeks

    I am the victim of appaling incompetence from Telkom. Our line and ADSL service has been down for over 2 weeks now. It took lots of Twitter "shouting" for a weeek before Jacqui O' Sullivan said I could email her. That resulted in me being told that no one can tell me when the service will be...
  3. Y

    Telkom ISP vs Afrihost ISP - an experience

    Okay, so my current ISP is Telkom and have a 4mb/s, 20GB+20GB capped account. I specifically chose a capped account because I wanted speed and no throttling. Everything was hunky-dory until about 4 months ago when my speed started fluctuating. It started small, but gradually got worse, until...
  4. N

    Telkom did something weird to my line..can't log in with any ISP

    I have 2 lines in my home, both under one account. An old line on 4mb adsl, and a newly installed one on 10mb. I called on Thursday to cancel the old 4mb line completely.. and was very specific about which line to cancel.. and even had them repeat it to me. They said it'll be done in 2 hours...
  5. C

    Telkom ADSL Cable theft

    Ok.. so my area ADSL cables have been cut TWICE and now Telkom says that they will not re-install new lines. The problem is now it effects the whole area. Lynnrodene pretoria is the area name. I cant get ADSL OR even a land line to make calls. i have to use telkom mobile (8ta) 3G internet and...
  6. D

    Telkom,been waiting more than a month for ADSL line.

    I applied for a line conversion from voice line to ADSL over a month ago. Telkom apparently don't have any ports available. I live in Douglasdale Johannesburg, anybody else in the area recently have the same problem? or is this just an excuse? :mad:
  7. G

    Telkom ADSL Problems

    Windsor West ADSL Problems (Aasvoelkop/Northcliff Exchange) Tracing route to telkom.co.za [196.43.22.222] over a maximum of 30 hops: 1 1 ms 1 ms 1 ms 10.0.0.2 2 254 ms 235 ms 206 ms 105-236-2-129-esr-lo.mtnbusiness.co.za [105.236.2.129] 3 215 ms 163 ms 164 ms...
  8. M

    Late-evening degraded service - congestion?

    After weeks of growing frustration - and incorrectly blaming Afrihost's switch to MTN for the problems - I am beginning to suspect that I'm another victim of the 'exchange congestion' plague. I'm on the Bryanston exchange, several km from it, on old copper, with about 48 dB attenuation and...
  9. D

    Telkom ADSL Line fault cleared

    Good news, Telkom recently informed me that my line fault has been restored. I called them about a month ago to complain about the noise on my line and the slow unreliable connection I had. I have now reported my line 3 times in the last month (not to mention the other 13 times last year)...
  10. N

    Telkoms verifyadsl webpage for self install.

    Hi there So I have a valid order number and a valid phone number for my new DSL line. I am required to enter both to ensure my ADSL is working which I do. Then I get a message along the lines of: SUCCESS Your request for ADSL failed. Your DN number and your order number are unknown...
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