2 ASDL Questions: Grey cable and bad ping

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ReenenLaurie

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Hi

I recently (2 weeks ago) put in Telkom ADSL at home (1mb simple). I went to ASDL because I was laggy during "peak" time (18h-23h) while on-line gaming with my 3G connections.

But I still experience lag with the ADSL. My ping is when it's good 193 while playing League of Legends. However, generally during similar peak times, my ping is pretty bad even when using the ADSL. The whole point of getting ADSL was so I don't have to wait till late before I can have manageable pings.

  1. How do I get the ping better? Where do I complain? Is it the Exchange? Etc.
  2. The guys who installed the ADSL didn't seem too competent, there is this grey cable that comes out of the power plug, but then doesn't go in anywhere. Surely this is wrong? Where should that cable go? I presume it's lightning protection or something, but I have no idea.
 
If it's an international server (which I think it is), you won't get your ping lower no matter which internet connection you try. ADSL will certainly have lower pings on local servers.
 
I stay in Durbanville, and I know many south africans that play on the same server, and can benchmark my ping against theirs. And they are very consistent at roughly 200ms. Mine is there if "all goes well". However it seems that certain times it goes to over 600ms, for like 4-5s spells, then goes down again for like 10s, then goes up again.
 
ReenenLaurie said:
I stay in Durbanville, and I know many south africans that play on the same server, and can benchmark my ping against theirs. And they are very consistent at roughly 200ms. Mine is there if "all goes well". However it seems that certain times it goes to over 600ms, for like 4-5s spells, then goes down again for like 10s, then goes up again.
Click to expand...

Durbanville has congestion issues , think there is a thread somewhere in the isp section.
 
Hi There,
Yes I have seen links stating that Durbanville is congested. If it is international then 200ms is pretty much the norm.
As far as the grey cable is concerned it could be something to do with power surges but a picture may help. Can you describe the plug in more detail?

Regards

Tim
 
I'll be going home shortly, so I'll post some pics then. Essentially though the grey cable is a thick cable with normal phone plug ends. It plugs into the power plug, and then just dangles.

Regarding the durbanville exhange stuff: it's a real pity, and could be the explanation of why the cellular towers also has issues, as I guess they connect back to the telkom backbone from the towers? Maybe I just showed my ignorance regarding cellular technology with that last statement. :p
 
20130430_175124_.jpg

20130430_175135_.jpg


Hmmm... I have a theory. The red should probably go into the power supply, and from there into the "IN" hole, and the grey should then go out the "OUT" hole to the router?
 
Hi ReenenLaurie,
I can't open the pictures it just says no access.
By the description you should have the grey cable connecting to the telkom junction box on the wall. The router should then plug into the power plug. Not sure what red cable you are talking about.

Regards

Tim
 
Yeah it seems to work at the moment. One cable from phone to power, and then one from power to router. Thanks very much for the assistance.
 
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