3G Blues Again.

Gory51 said:
YIKES

This is most definately SA ....Everything gets Hijacked these days, even threads....Lol

Anyway, back to post 1.

I received a call from Customer Care, and they have noted my problem and assured me that I will not be paying OOB rates for data I have used after activating the extra Gig on the weekend.

I am a bit sceptical though, based on what has happened to me in the past, and this exra bundle still does not show on my current usage on the account info page. I queried this as was told I need to monitor my usage by calling 082 155.

Seriously, cant someone just fix the website? I want to know why my bundle doest show usage, when it shows its activated under the services page.

@V3g....If it so happens I get the OOB bill for this bundle, are you gonna help me challenge some accounts people on that?
Click to expand...

OK now I am seriously EFFING PISSSED OFF!

After all this I check my bill for this and GUESS WHAT. VODACOM SUX when it comes to being competent. The cost of this 1 Gig bundle was charged to my account, but I dont get to use this , I instead get FREAkin charged oob rates!

WHAT THE HELL IS GOING ON WITH THESE PEOPLE?

a V3G ...You promised me this would not happen. I need to knwo what you can do about this now, beacuse I am not paying this bill....

To summarise. I applied for a ad hoc bundle on 14 July, and I made this post on 16 July because it never updated on my 3g account. I was assured I would not pay OOB rates for any data I used within that 1 Gig, but I can confirm through my itemsed billing, that I never got any usage of a 1 Gig bundle that month. Therefore I am charged OOB rates,( when I would have been inside the 1Gig bundle) and top of that I get billed for the 1 Gig ad hoc.

This is utter Bull****, and I do not have to use nice words anymore after being screwed around every single month. Just look for all my posts and you will see the history of crap I have had.
 
3G Contract - What can I do?

Ok, I have had it with this 3G.

I have made many complaints about this service since I got it and I want to seriously know where I stand if I would like to cancel this thing.

I refer you to these threads:

http://mybroadband.co.za/vb/showthread.php?p=1107837#post1107837

http://mybroadband.co.za/vb/showthread.php?t=81407&page=5

There have been so many faults on the side of Vodacom. All these faulst result in myself having to fork out extra cash each month, and this as a consumer, is unacceptable. Surely it would qualify as not living up to their part of the agreement?

I most definately wont renew my two cell contrats at around R1600 a month either ...

Any thoughts or advice?
 
Gory51 said:
Ok, I have had it with this 3G.

I have made many complaints about this service since I got it and I want to seriously know where I stand if I would like to cancel this thing.

I refer you to these threads:

http://mybroadband.co.za/vb/showthread.php?p=1107837#post1107837

http://mybroadband.co.za/vb/showthread.php?t=81407&page=5

There have been so many faults on the side of Vodacom. All these faulst result in myself having to fork out extra cash each month, and this as a consumer, is unacceptable. Surely it would qualify as not living up to their part of the agreement?

I most definately wont renew my two cell contrats at around R1600 a month either ...

Any thoughts or advice?
Click to expand...

PM me your contact details, name, number, e-mail, etc. and I'll get hold of you to sort out.
 
Burn your account at their front door, let me know when and where and i'll bring mine for the added effect
 
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