3G Issues

ok 1 st of all i dont drive a uno second of all this or these threads were fine untill u turned it into a flaming swearing dissing thread which was not neccesary.I do how ever undastand ur frustration but wow u hoolering at me ha! am merely trying to xplain

i askd u valid question and still u have not answered me ur anger aint gna solve the problem and venting ur anamosity towards the product might make u feel better

The moment u start swearing and shouting people dont tend to listen to u so relax lets rather report the faults and as u can c VODACOM3G is listening to ur problems and given u feedback

thxs
 
Had things better since the removal of Norton. The connection still keeps dropping every 5 minutes (I think, because I have 3 bar signal strength but no data transfer), which means the dashboard freezes/hangs (disconnecting) and I have to reboot my machine. It s now the end of January, so everyone that has been testing the service for Vodacom (and Paying to test it) would probably like some kind of collateral.
 
agentpt,

I'm going to get our Radio Engineers to make contact with you to look at your drops.

Won't you please PM me your contact details. I know I had your details after our last telephone conversation, but for the life of me, can't find where I put it. :confused: My apologies!

The dashboard hanging problem has been escalated a while ago. Will get an update for you.
 
Have not had any drops yet, but the last couple days I have started having problems with the dashboard. Mainly relates to getting things going after hibernating my laptop (I hibernate to start quicker) and I move around ALOT. Been trying to stick to a policy of disconnecting, closing the dashboard, waiting a few seconds, then remove the card, and then suspend. But occassionally (more so recently) when I start up again, insert the card, start the dashboard and try connect I get the alternating blinks (card crashed). If I am lucky, removing the card and trying again works, but (again more so recently) a complete reboot has been neccessary.

Any ideas? And picking up on another thread, the dash is definatelly faulty with regards to loggin. All great and well to techie types who can check the website, but non-techie types will rely on this information and argue with Vodacom when the bill comes, so in Vodacom's interest to resolve as an EXTREME priority.

When will a new dash be made available? Why does the card crash? What can be done when it crashes?
 
The card can crash if it gets too hot (ie too hot to touch), or looses connection with the tower, or if its faulty. There may be more but that was all I was told.
 
The dashboard issues are becoming very noticeable. Let me get feedback from the UK and revert here.

Logging in the dashboard works as long as the application does not crash :rolleyes:

Needless to say, with all these crashed and hangs, the logging is pretty pointless.

A new version of the dashboard is imminent. Let me see if I can get a date and a list of new features.
 
vodacom3g

whats up with the network? I go from 5 bars to 1 in seconds then back up. Are they working on the towers?

Ping statistics for 209.128.108.131: (myadsl with 3 bars on the dash)
Packets: Sent = 79, Received = 54, Lost = 25 (31% loss),
Approximate round trip times in milli-seconds:
Minimum = 541ms, Maximum = 2885ms, Average = 686ms
 
Spoke to vodacom3g not even a pm

Seems they are still looking my bad signal. It is a constant 3 bars and flying again.
I am going to run tests without the dashboard.
 
vodacom3g

Connection looks better. I have even been able to move my latop to the middle of my desk without being disconnected.(it may also be that I have been connected without the dash running)
Is there a way to put in the pin without the dashboard?
 
If you feel your SIM will be secure, you can turn off the PIN. Probably the easiest is to stick it in your mobile phone and turn it off using the phone's menu. Then, when you put it in the datacard, it should not require a PIN.

I've not tested the above, but it should work.
 
vodacom3g
Are they working in my area again? My signal is all over the place from 1 bar to 3, with and without external antenna.
 
ftp.is.co.za
Ping statistics for 196.4.160.12:
Packets: Sent = 30, Received = 17, Lost = 13 (43% loss),
Approximate round trip times in milli-seconds:
 
I have disconnected the external antenna and the stats are better.

Ping statistics for 196.4.160.12:
Packets: Sent = 34, Received = 34, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 307ms, Maximum = 1243ms, Average = 411ms

I think my new external antenna will rot in my desk
 
Last edited:
Interesting, can Vodacom3G give any explanation why when using an external antenna things could actually degrade instead of improve?
 
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