Stickfigure
Honorary Master
I applied for 40mb adsl on that application form that Telkom had on their website a few weeks ago.
Just got a phone call from Telkom. The lady said that in order to get 40mb adsl, I need to phone 10210, select option 1 and talk to an agent and ask to be speed dialed to 640. Tried this and I got a "the extension doesn't exist" from the automated voice.
I find this weird as I saw the list of exchanges that were going to be used for the trial and mine wasn't one of them. However I put my telephone number in the application form so Telkom should be able to see which exchange I'm connected to.
Maybe I should phone back and speak to an agent and try my luck?
Just got a phone call from Telkom. The lady said that in order to get 40mb adsl, I need to phone 10210, select option 1 and talk to an agent and ask to be speed dialed to 640. Tried this and I got a "the extension doesn't exist" from the automated voice.
I find this weird as I saw the list of exchanges that were going to be used for the trial and mine wasn't one of them. However I put my telephone number in the application form so Telkom should be able to see which exchange I'm connected to.
Maybe I should phone back and speak to an agent and try my luck?