8ta on Hellopeter complaint progress - need your help

H

Hogrod

Expert Member
Joined
Mar 24, 2005
Messages
1,869
Reaction score
6
I complained on HelloPeter last night, and got a call from 8ta today. I told them about this site, the speed issues and complaints threads on mybb, plus the speeds from 6pm-12am, ping times, tracerts, and that it's impacting hundreds of clients.

I don't know if they understand what I'm talking about but I hope they will do something. It just sounds like they have absolutely no idea that there is actually a problem.

Will update if I get more info.
But please can you guys log complaints on hellopeter and get this issue seen by 8ta. The more that complain the better chance they will take it seriously.

Don't forget to add your tracerts here http://mybroadband.co.za/vb/showthr...is-Proof-that-the-latency-problem-is-internal!
 
I sent them messages on Facebook and Twitter already but I got the std "email us your details" reply......
 
Hogrod said:
I complained on HelloPeter last night, and got a call from 8ta today. I told them about this site, the speed issues and complaints threads on mybb, plus the speeds from 6pm-12am, ping times, tracerts, and that it's impacting hundreds of clients.

I don't know if they understand what I'm talking about but I hope they will do something. It just sounds like they have absolutely no idea that there is actually a problem.

Will update if I get more info.
But please can you guys log complaints on hellopeter and get this issue seen by 8ta. The more that complain the better chance they will take it seriously.

Don't forget to add your tracerts here http://mybroadband.co.za/vb/showthr...is-Proof-that-the-latency-problem-is-internal!
Click to expand...
8ta have an official rep on MyBB...
 
That does absolutely nothing.
I sent him a pm but have yet to receive response or any feed back.
There is a lot of threads popping up now regarding speeds. Im am sure he/she is
not blind... the community is waiting for a response, dammit...
This person needs to start doing his/her work.. along with 8ta
 
Look at this, from pta server...
1608691526.png
[/URL][/IMG]
 
Once again mine was fine today (70ms) and then as expected from 6pm it became crap again (1000ms).
 
CraigViking said:
Im the one that told them.....InSanity im Viking on the ps3 forums, are you also on there
Click to expand...

Yeah InsanityIsTaken:( is my nick :p but im only there for mafia mainly :D

Anyway after logging a a complaint on hellopeter i got a call today from somedude who i could barely understand(bad english) and he says they need to send someone over to test they will give em a call and organise a time I told him i dont see what the point is as the problem i am experiencing is only late afternoon to midnight he insits they have to send someone out so when that person comes i will let you guys know !
 
guys you are making me worried here, i took out a 10G contract with 8ta for my ipad.
 
they also called me, the oke also couldnt hardly speak english...LOL

took my details said he was gonna get back to me
 
Ok so guys came to my place did soem logs on the closest site and they will monitor it tonight but as i understand thats not the problem but lets see anyway what happens
 
You must log in or register to reply here.
Back
Top
Sign up to the MyBroadband newsletter
X