8ta on Hellopeter complaint progress - need your help

Hope they're don't turn out to be Telkom with different logos; ...
Good luck in getting this sorted...
 
Been waiting for feedback on my case for a couple of days now. My experience with them so far feels very Telkom-ish :(

http://www.hellopeter.com/8ta/complaints/no-feedback-on-case-688928

All I want is a flippen answer: yay or nay


EDIT: so I received a phone call from them a couple of hours later stating that my case was resolved. This lead to another three days of trouble at the Telkom Direct store but eventually I got my sim and router and all is well.

So, +1 for 8ta on responding and resolving my issue. -1 for Telkom Direct Greenstone. They may have tried their best but the service really was a bit pathetic.
 
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