A thaw in the Core cold war?

[BobJones]

Are there signs of a truce on the horizon?

The only way that Core can make friends is to treat every customer like this... and carry stock... and stop the price rape!

 

[PeterCH]

Are there signs of a truce on the horizon?

The only way that Core can make friends is to treat every customer like this... and carry stock... and stop the price rape!

Oh wow - he bought an iPhone. Whooopeee....more Web 2.0 stuff.

 

[nthdimension]

They also only seem to offer fixed configurations which is pretty stupid.

 

[BobJones]

Now it seems like Core is trying to rival the lotto in tardiness in paying charities. Those tomorrow trust ipods must be two generations old by now!

 

[StbA]

If there's bad service it get's reported, same with good service. It's always been everybody's aim to get Core's service level's up and the prices down.

 

[Moklet Kcuf]

Is it just me, or is it still very chilly in here?

 

[BobJones]

Had an interesting chat at an istore the other day. Chap was saying that Core was concentrating on jacking up the service, and that it take a year or so to sort out.

Best route to get quick results would be to split retail into a independent company. That would level the playing field!

 

[Moklet Kcuf]

Chap was saying that Core was concentrating on jacking up the service, and that it take a year or so to sort out.

Let the spit n' polish begin.

 

[VertigoZA]

Best route to get quick results would be to split retail into a independent company. That would level the playing field!

Excellent idea.

 

[jaap1234]

My opinion about Core was always that I did not agree with their prices but also that their service level and arrogance was my biggest concern. After all, I think many people will pay more if the service is good and the product of high quality.

After the shockingly bad service at Vodashops, I was really impressed by how iStore handled my requests, and I believe the credit is due.

We have to point out bad service in SA, but also give praise when it is deserved, regardless of industry.

PS: Just for a test, I walked into a Vodashop yesterday, and asked about the availability of the iPhone 3GS. The lady did not know there was a new model of iPhone, despite the large iPhone 3GS poster on the wall. Now that level of ignorance must be absolute bliss.

 

[VertigoZA]

My opinion about Core was always that I did not agree with their prices but also that their service level and arrogance was my biggest concern. After all, I think many people will pay more if the service is good and the product of high quality.

After the shockingly bad service at Vodashops, I was really impressed by how iStore handled my requests, and I believe the credit is due.

We have to point out bad service in SA, but also give praise when it is deserved, regardless of industry.

PS: Just for a test, I walked into a Vodashop yesterday, and asked about the availability of the iPhone 3GS. The lady did not know there was a new model of iPhone, despite the large iPhone 3GS poster on the wall. Now that level of ignorance must be absolute bliss.

+ 1

p.s Got my 3GS from Vodacom head office in Midrand on launch day. The guys there were super clued up! Was very impressed!