ADSL 10Mbp/s & Packet Loss

kingmilo

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Hi All.

Can somebody tell me if the stats below seem OK to run at 10Mbp/s.

From the research I have done online (http://fremnet.net/article/216/adsl-theoretical-speed-calculator), it seems that the below Attenuation etc. is more than acceptable, but since being upgraded to 10Mbp/s I have noticed a sluggish browsing experience and doing some simple ping tests I always get packet loss of +- 10% over 25 packets sent.

I am thinking of calling Telkom and asking them to downgrade to 8Mbp/s as I am not sure what else to do.

The stats below are for 2 ADSL2+ Modems sitting in the same location, thought it would be helpful to post both stats.

Thanks - milo


ADSL MODEM #1

--- System Information ---
Vendor: Linksys
ModelName: WAG54G2
Firmware Version: 1.00.19 , 2009-10-20T13:53:34
Boot Version: 1.03
Hardware Version: 0.01

--- DSL Information ---
DSL Driver Version: E.25.41.39
DSL VPI/VCI: 8/35
DSL Status: Showtime
DSL Mode: ADSL2+
DSL Channel: 64
DSL Upstream Rate: 1019900
DSL Downstream Rate: 10010100

Down up
DSL Noise Margin: 12.5 dB 12.25 dB
DSL Attenuation: 8.5 dB 23.5 dB
DSL Transmit Power: 15.3 dBm 12.4 dBm



ADSL MODEM #2

--- System Information ---
Vendor: Linksys
ModelName: WAG54G2
Firmware Version: 1.00.19 , 2009-10-20T13:53:34
Boot Version: 1.03
Hardware Version: 0.01

--- DSL Information ---
DSL Driver Version: E.25.41.39
DSL VPI/VCI: 8/35
DSL Status: Showtime
DSL Mode: ADSL2+
DSL Channel: 64
DSL Upstream Rate: 1019900
DSL Downstream Rate: 10014100

Down up
DSL Noise Margin: 8.0 dB 14.05 dB
DSL Attenuation: 8.5 dB 21.5 dB
DSL Transmit Power: 15.3 dBm 12.4 dBm


UPDATE

I came across this (http://hwiki.digitalsouth.net.nz/broadband/attenuationandnoise), site which explains Line Attenuation & Noise. Judging from the site it seems although my Attenuation is fine my Noise Level is not, in fact it is quite average, so I will proceed with a downgrade to 8Mbp/s and see if that helps at all.

Will update here in case anyone comes across the same issue.


FINAL UPDATE


Both lines were downgraded to 8Mbp/s and there is a vast improvement.
Have a look at the Noise Level stats below for ADSL MODEM #2 you will notice a huge improvement. Ping Tests from the ADSL Router themselves (fyi jsheed_sa, this takes switches etc out of the equation), show no packet loss whatsoever, I tried sending 25 packets and there was no loss, then tried 500 packets and no loss.


ADSL MODEM #2 (After Downgrade)

Down up
DSL Noise Margin: 19.0 dB 17.20 dB
DSL Attenuation: 8.5 dB 21.5 dB
DSL Transmit Power: 15.3 dBm 12.1 dBm
 
Last edited:
Just had this at a client. I ran speedtests, upgraded the router firmware, tested network cables etc. It turns out it way just a faulty switch on the network dropping packets.. Have you checked any of your other hardware first? You never know.

Regards,
J

Hi All.

Can somebody tell me if the stats below seem OK to run at 10Mbp/s.

From the research I have done online (http://fremnet.net/article/216/adsl-theoretical-speed-calculator), it seems that the below Attenuation etc. is more than acceptable, but since being upgraded to 10Mbp/s I have noticed a sluggish browsing experience and doing some simple ping tests I always get packet loss of +- 10% over 25 packets sent.

I am thinking of calling Telkom and asking them to downgrade to 8Mbp/s as I am not sure what else to do.

The stats below are for 2 ADSL2+ Modems sitting in the same location, thought it would be helpful to post both stats.

Thanks - milo


ADSL MODEM #1

--- System Information ---
Vendor: Linksys
ModelName: WAG54G2
Firmware Version: 1.00.19 , 2009-10-20T13:53:34
Boot Version: 1.03
Hardware Version: 0.01

--- DSL Information ---
DSL Driver Version: E.25.41.39
DSL VPI/VCI: 8/35
DSL Status: Showtime
DSL Mode: ADSL2+
DSL Channel: 64
DSL Upstream Rate: 1019900
DSL Downstream Rate: 10010100

Down up
DSL Noise Margin: 12.5 dB 12.25 dB
DSL Attenuation: 8.5 dB 23.5 dB
DSL Transmit Power: 15.3 dBm 12.4 dBm



ADSL MODEM #2

--- System Information ---
Vendor: Linksys
ModelName: WAG54G2
Firmware Version: 1.00.19 , 2009-10-20T13:53:34
Boot Version: 1.03
Hardware Version: 0.01

--- DSL Information ---
DSL Driver Version: E.25.41.39
DSL VPI/VCI: 8/35
DSL Status: Showtime
DSL Mode: ADSL2+
DSL Channel: 64
DSL Upstream Rate: 1019900
DSL Downstream Rate: 10014100

Down up
DSL Noise Margin: 8.0 dB 14.05 dB
DSL Attenuation: 8.5 dB 21.5 dB
DSL Transmit Power: 15.3 dBm 12.4 dBm


UPDATE

I came across this (http://hwiki.digitalsouth.net.nz/broadband/attenuationandnoise), site which explains Line Attenuation & Noise. Judging from the site it seems although my Attenuation is fine my Noise Level is not, in fact it is quite average, so I will proceed with a downgrade to 8Mbp/s and see if that helps at all.

Will update here in case anyone comes across the same issue.
 
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