adsl line problem

[Rohan]

On tuesday our exchange was hit by lightning. I logged a fault with telkom. I live in a small town(orkney). Today apparently the exchange was fixed as everyone elses internet is back on. Mine is still down as the router will not synch. I tested it at another premises and it works fine. I phoned telkom again but they could not tell me what is happening. Is there someone that i could contact as it seems the guys at 10212 knows very little about whats going on. Had the same problem last year and it took them 3 weeks to fix it. Dont want a repeat of that.

 

[Venomous]

call
0861 dsl dsl
or
0860 dsl dsl

it's late & for some reason I'm forgetting if it's a 1 or 0

the can re-sync your line & if needs be add notes to your fault & hopefully speed up the repair...

 

[Anthro]

0800 375 375 okes are decent
Get a query number, and also email [email protected] - add a bit of spice by saying you are a home business,Entrepeneur and would like this to be speedily resolved - because your BEE status depends on a functioning business and turnover

 

[Rohan]

Thanks guys. I will try them in the morning. It takes forever to use internet from my phone.

 

[Juice]

Try connecting without the pots filter. That was my issue the last time after a storm in our area...

 

[Srack0verflow]

it's late & for some reason I'm forgetting if it's a 1 or 0

remember zeros suck, so telkom = 0... you'll never forget again man

 

[Rohan]

Telkom tells me that theire technicians are working on the problem at the exchange here...so I went there and guess what - there's nobody there. So I phoned telkom again a few minutes later and they say the problem has been resolved. But its not resolved...