ADSL Problems in Orange Grove

[mcryan]

After more than a week of no ADSL and calling Telkom DAILY to get this problem sorted I finally find out today that there is a major cable fault in the area.

Anyone else affected? If so, since when?

 

[Yotch]

Telkom often use the excuse of a bulk fault just to placate the customer. Just keep calling and escalating until they fix the problem. They also seem to just close tickets after a week or so for no reason so make sure that your ticket is still open.

 

[mcryan]

Telkom often use the excuse of a bulk fault just to placate the customer. Just keep calling and escalating until they fix the problem. They also seem to just close tickets after a week or so for no reason so make sure that your ticket is still open.

Well that sucks... The support is shocking. I'll keep calling them, working on a 3G connection is killing my production

 

[nkawit]

After more than a week of no ADSL and calling Telkom DAILY to get this problem sorted I finally find out today that there is a major cable fault in the area.

Anyone else affected? If so, since when?

Did you get a fault ref for the major cable fault?

 

[Wizkid]

PM me your faulty landline number lemme check it out for you ......