Afrihost Business Uncapped Feedback - 2

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Hey afriman/genie/guy/girl! :)

Thanks for completely mizing my legitimate question two days ago, and rather responding to someone who was interested in a new line (sales over support I guess)

I guess who ever moderates this forum skipped the part where I mentioned we have 6 business lines with afrihost (yes, six), and need assistance.

Never mind then.
 
manu55 said:
Hey afriman/genie/guy/girl! :)

Thanks for completely mizing my legitimate question two days ago, and rather responding to someone who was interested in a new line (sales over support I guess)

I guess who ever moderates this forum skipped the part where I mentioned we have 6 business lines with afrihost (yes, six), and need assistance.

Never mind then.
Click to expand...

:(

Sorry about that! I see now that I actually had a separate window open on my browser with your PM typed out, I was a bit busy with the Network error that occurred on Tuesday. I should definitely taken the time to make sure to PM you.

The PM is now inbound.
 
Hi Afri guys... I received an SMS from Telkom this morning saying that my ADSL has been activated. However my DLINK modem says "unconfigured"

What might be the problem?
 
xera said:
Hi Afri guys... I received an SMS from Telkom this morning saying that my ADSL has been activated. However my DLINK modem says "unconfigured"

What might be the problem?
Click to expand...

Is the ADSL line installation being done by Afrihost or by Telkom? In the past we've had Clients that requested ADSL lines from Afrihost receive a similar SMS before the actual line is ready.
 
AfriGuy said:
Not sure if you saw my post last night?
I'm assuming the latency is around the MTN/ Telkom issue that's been reported for your DSLAM?
Click to expand...

You tell me? the so called "Critical Care" who have done sweet nothing for me should know. Poor poor show, seriously very pissed at Afrihoax right now. Testing other ISP's which are fine.
 
Hummercellc said:
You tell me? the so called "Critical Care" who have done sweet nothing for me should know. Poor poor show, seriously very pissed at Afrihoax right now. Testing other ISP's which are fine.
Click to expand...

:(

It looks like MTN and Telkom are still trying to figure out who actually needs to replace the faulty hardware. As much as I want to keep you as a Client, if the actual infrastructure in your area is unable to support your connection, I don't think we can expect you to stay on an Afrihost account.
 
C:\Users\Joshua>tracert www.youtube.com

Tracing route to youtube-ui.l.google.com [216.58.223.14]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 * * * Request timed out.
3 483 ms 146 ms 152 ms 41.181.201.93
4 152 ms 136 ms 143 ms 41.181.201.94
5 72 ms 107 ms 102 ms tb-dca-2.za--qux-c.za.mtnbusiness.net [41.181.198.188]
6 20 ms 39 ms 36 ms unc-cpt-1.mtnns.net [196.44.18.8]
7 253 ms 287 ms 352 ms jh-cr-1.za--tb-cr-2.za.mtnns.net [196.44.31.66]
8 * 182 ms 176 ms rb-cr-2.za--jh-cr-1.za.mtnns.net [196.44.0.43]
9 280 ms 125 ms 111 ms 41.181.139.99
10 305 ms 329 ms 366 ms 72.14.194.74
11 219 ms 194 ms * 72.14.237.239
12 383 ms 413 ms 539 ms jnb01s07-in-f14.1e100.net [216.58.223.14]

Trace complete.

New day same latency problems, CPT 10M Battling to game in MC let alone anything more latency sensitive.
 
8-BALL said:
C:\Users\Joshua>tracert www.youtube.com

Tracing route to youtube-ui.l.google.com [216.58.223.14]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 * * * Request timed out.
3 483 ms 146 ms 152 ms 41.181.201.93
4 152 ms 136 ms 143 ms 41.181.201.94
5 72 ms 107 ms 102 ms tb-dca-2.za--qux-c.za.mtnbusiness.net [41.181.198.188]
6 20 ms 39 ms 36 ms unc-cpt-1.mtnns.net [196.44.18.8]
7 253 ms 287 ms 352 ms jh-cr-1.za--tb-cr-2.za.mtnns.net [196.44.31.66]
8 * 182 ms 176 ms rb-cr-2.za--jh-cr-1.za.mtnns.net [196.44.0.43]
9 280 ms 125 ms 111 ms 41.181.139.99
10 305 ms 329 ms 366 ms 72.14.194.74
11 219 ms 194 ms * 72.14.237.239
12 383 ms 413 ms 539 ms jnb01s07-in-f14.1e100.net [216.58.223.14]

Trace complete.

New day same latency problems, CPT 10M Battling to game in MC let alone anything more latency sensitive.
Click to expand...

:mad:

Thanks for letting me know, time to go whip some network people!
 
AfriGenie said:
:(

It looks like MTN and Telkom are still trying to figure out who actually needs to replace the faulty hardware. As much as I want to keep you as a Client, if the actual infrastructure in your area is unable to support your connection, I don't think we can expect you to stay on an Afrihost account.
Click to expand...

Oh well, I will just continue paying while they bicker.....
 
What ever has been fiddled with, please stop now:

C:\Users\Joshua>tracert www.youtube.com

Tracing route to youtube-ui.l.google.com [216.58.223.14]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 * * * Request timed out.
3 8 ms 8 ms 8 ms 41.181.201.93
4 9 ms 9 ms 8 ms 41.181.201.94
5 8 ms 8 ms 8 ms tb-dca-2.za--qux-c.za.mtnbusiness.net [41.181.198.188]
6 9 ms 9 ms 8 ms unc-cpt-1.mtnns.net [196.44.18.8]
7 70 ms 37 ms 31 ms jh-cr-1.za--tb-cr-2.za.mtnns.net [196.44.31.66]
8 32 ms 32 ms 32 ms rb-cr-2.za--jh-cr-1.za.mtnns.net [196.44.0.43]
9 39 ms 40 ms 39 ms 41.181.139.99
10 45 ms 53 ms 51 ms 72.14.194.74
11 32 ms 31 ms 31 ms 72.14.237.239
12 31 ms 39 ms 43 ms jnb01s07-in-f14.1e100.net [216.58.223.14]

Trace complete.


If the you can perform like this at 6pm, lets keep it this way please?
 
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