Afrihost Business Uncapped Feedback - 2

Status
Not open for further replies.
Anyone else battling to get on to the AH website, slow browsing and streaming? Seems really really bad this morning.
 
GZR-358-71829

Tracing route to www.afrihost.co.za [41.181.185.18]
over a maximum of 30 hops:

1 <1 ms 1 ms 1 ms 192.168.0.1
2 12 ms 11 ms 11 ms 105-236-5-193-esr-lo.mtnbusiness.co.za [105.236.
5.193]
3 79 ms 83 ms 83 ms ipc-send-tb-3a.mtnbusiness.net [41.181.53.214]
4 56 ms 54 ms 53 ms tb-dca-2.za--qux-c.za.mtnbusiness.net [41.181.19
8.188]
5 62 ms 64 ms 69 ms unc-cpt-1.mtnns.net [196.44.18.8]
6 109 ms 109 ms 111 ms pe-cr-2.za--el-mse-1.za.mtnns.net [196.44.31.66]

7 94 ms 93 ms 97 ms jh-dca-1.za--jh-cr-1.za-a.mtnns.net [196.44.0.21
7]
8 90 ms 92 ms 94 ms 18.185.181.41.in-addr.aserv.co.za [41.181.185.18

When is this **** going to get fixed? Its been a month now; If you are unable to provide a stable service let me know, then I can take my business elsewhere.
 
Welldone! It's gotten even worse now.
Tracing route to www.afrihost.co.za [41.181.185.18]
over a maximum of 30 hops:

1 <1 ms 1 ms 1 ms 192.168.0.1
2 11 ms 11 ms 11 ms 105-236-5-193-esr-lo.mtnbusiness.co.za [105.236.
5.193]
3 148 ms 149 ms 151 ms 41.181.51.182
4 111 ms 117 ms 120 ms tb-dca-2.za--qux-c.za.mtnbusiness.net [41.181.19
8.188]
5 149 ms 159 ms 154 ms unc-cpt-1.mtnns.net [196.44.18.8]
6 172 ms 166 ms 168 ms jh-cr-1.za--tb-cr-2.za.mtnns.net [196.44.31.66]

7 191 ms 190 ms 184 ms jh-dca-1.za--jh-cr-1.za-a.mtnns.net [196.44.0.21
7]
8 158 ms 152 ms 155 ms 18.185.181.41.in-addr.aserv.co.za [41.181.185.18
]
 
Vio said:
GZR-358-71829

Tracing route to www.afrihost.co.za [41.181.185.18]
over a maximum of 30 hops:

1 <1 ms 1 ms 1 ms 192.168.0.1
2 12 ms 11 ms 11 ms 105-236-5-193-esr-lo.mtnbusiness.co.za [105.236.
5.193]
3 79 ms 83 ms 83 ms ipc-send-tb-3a.mtnbusiness.net [41.181.53.214]
4 56 ms 54 ms 53 ms tb-dca-2.za--qux-c.za.mtnbusiness.net [41.181.19
8.188]
5 62 ms 64 ms 69 ms unc-cpt-1.mtnns.net [196.44.18.8]
6 109 ms 109 ms 111 ms pe-cr-2.za--el-mse-1.za.mtnns.net [196.44.31.66]

7 94 ms 93 ms 97 ms jh-dca-1.za--jh-cr-1.za-a.mtnns.net [196.44.0.21
7]
8 90 ms 92 ms 94 ms 18.185.181.41.in-addr.aserv.co.za [41.181.185.18

When is this **** going to get fixed? Its been a month now; If you are unable to provide a stable service let me know, then I can take my business elsewhere.
Click to expand...

You will get some bull excuse that you are routing to the incorrect BRAS and sweet nothing will be done, it is a Telkom problem, blah blah blah. Mine has been like this since last your November.
#Afrihost the king of excuses.
 
Hummercellc said:
You will get some bull excuse that you are routing to the incorrect BRAS and sweet nothing will be done, it is a Telkom problem, blah blah blah. Mine has been like this since last your November.
#Afrihost the king of excuses.
Click to expand...
No no, this is their problem. The latency comes AFTER the Telkom network within their mtn network. They have two choices: fix it or give up a customer.
 
Vio said:
No no, this is their problem. The latency comes AFTER the Telkom network within their mtn network. They have two choices: fix it or give up a customer.
Click to expand...

I understand that, but that was the excuse I got when pointing out the exact same thing to their so called "Critical Care"
 
Hummercellc said:
I understand that, but that was the excuse I got when pointing out the exact same thing to their so called "Critical Care"
Click to expand...
Well I'll see what they say. If their next communication doesn't please me I'm gone.
 
Last edited:
I am trying to call Afrihost, but they keep on dropping my call! Why on earth would they do that? I have sent numerous requests for them to call me back, but I have heard nothing.

All I want them to do, is simply "un-suspend" my account that was suspended because I was waiting for Telkom to activate my line.
 
Can't believe I actually pay for this:
 

Attachments

  • 1434282748740.jpg
    1434282748740.jpg
    26.2 KB · Views: 137
xera said:
I am trying to call Afrihost, but they keep on dropping my call! Why on earth would they do that? I have sent numerous requests for them to call me back, but I have heard nothing.

All I want them to do, is simply "un-suspend" my account that was suspended because I was waiting for Telkom to activate my line.
Click to expand...

Ok I eventually managed to get thru to them, and they sorted me out
 
Hi Mr Afrihost.

My youtube has been wonky the past 5 months +-.

My streaming of youtube seems fine for 360p... (but 480p and 720p and 1080p , keeps buffering every 60seconds)

this only happens on the afrihost uncapped, my saix account doest buffer. so its not my telkom line


tracert www.youtube.com

Tracing route to youtube-ui.l.google.com [216.58.223.46]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms TP-LINK.Home [192.168.1.254]
2 * * * Request timed out.
3 71 ms 67 ms 128 ms 41.181.53.213
4 38 ms 38 ms 38 ms ipc-send-tb-3a.mtnbusiness.net [41.181.53.214]
5 36 ms 71 ms 37 ms tb-dca-2.za--qux-c.za.mtnbusiness.net [41.181.198.188]
6 69 ms 62 ms 64 ms compj-cpt-1.mtnns.net [196.44.18.2]
7 200 ms 195 ms 202 ms ls-cr-2.uk--tb-cr-1.za.mtnns.net [196.44.31.113]

8 210 ms 251 ms 219 ms ls-pr-2.uk--ls-cr-2.uk-a.mtn.net [209.212.111.187]
9 234 ms 234 ms 226 ms google-peering-ls-pr-2.uk.mtnns.net [209.212.99.13]
10 239 ms 236 ms 260 ms 209.85.255.76
11 246 ms * 249 ms 66.249.95.9
12 224 ms 224 ms 231 ms 72.14.239.129
13 251 ms 246 ms 254 ms jnb01s08-in-f14.1e100.net [216.58.223.46]

Trace complete.
Click to expand...
 
Last edited:
Morning Guys,

It definitely looks like the weekend wasn't great in terms of latency and speeds. Our Team is going over the logs and trying to see exactly what went wrong. If there isn't any change or improvement please let me know!
 
Napalm said:
Hi Mr Afrihost.

My youtube has been wonky the past 5 months +-.

My streaming of youtube seems fine for 360p... (but 480p and 720p and 1080p , keeps buffering every 60seconds)

this only happens on the afrihost uncapped, my saix account doest buffer. so its not my telkom line
Click to expand...

According to that your Youtube is streaming to a UK-based server instead of the local cache for YouTube, with your Afrihost account, could you check which DNS settings you are currently getting.
 
What's going on? Latency is double what it usually is and P2P won't go above 40KB/s. I checked and prioritisation is not enabled.
 
Bryn said:
What's going on? Latency is double what it usually is and P2P won't go above 40KB/s. I checked and prioritisation is not enabled.
Click to expand...

:(

Are you seeing your real-time speeds affected as well? Would perhaps be able to post a traceroute?
 
AfriGenie said:
:(

Are you seeing your real-time speeds affected as well? Would perhaps be able to post a traceroute?
Click to expand...

No. Youtube and browsing is fine. Latency is probably higher due to torrents running. Things might be fine. I think I'm just having bad luck with my downloads.
 
Status
Not open for further replies.
Back
Top
Sign up to the MyBroadband newsletter
X