Afrihost Business Uncapped Feedback - 2

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I believe that the network management changes they've rolled out - shaping p2p - includes the shaping of sftp or shttp data as well if required to curb contention on the network.

They can massage the network anyway they like...usage won't drop anytime soon and at present the priority is to keep browsing and streaming as fluid and fast as possible. To do that they will shape any and all other protocols as needed on any type of account - capped and business included. It only makes sense that this needs doing to keep the network running.
 
Orihalcon said:
I believe that the network management changes they've rolled out - shaping p2p - includes the shaping of sftp or shttp data as well if required to curb contention on the network.

They can massage the network anyway they like...usage won't drop anytime soon and at present the priority is to keep browsing and streaming as fluid and fast as possible. To do that they will shape any and all other protocols as needed on any type of account - capped and business included. It only makes sense that this needs doing to keep the network running.
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They can keep their network then...LOL!!!
 
I can also confirm that this week must have been the worst so far. I connect from home via FortiClient VPN to our local data-centre and Wednesday alone I must have had re-connects every 10-20 minutes. Today I counted about 7.

Playing PS4 after 6pm is impossible - Destiny disconnects frequently and Diablo3 has major lag. All symptoms which did not exist in previous weeks. To me it seems more a real-time/latency issue, as I do not experience throughput problems (i.e. downloading Yosemite beta updates flies). In the past I was able to perfectly connect to our transactional databases (via VPN tunnels), but this week it was a no-go.

Unfortunately there are hardly any logs I can provide. FortiClient reports a "FCTVpnConnection:1633 -104: Connection was terminated unexpectedly. Error -104" (and our data-centre guys confirmed that on the DC side there have been no issues). I guess it means sweating it out and see if it improves.
 
My 10Mb line seems to be hard-limited to 4MB tonight ( Exactly 400KB/s is all I can manage at the moment, usually easily hit 1MB/s )

Definitely not a line issue.
 
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AfriGuy/Afrihost, this is now getting ridiculous. It is 10.20pm on a Friday evening and the speeds are abysmal - I am also under half speed (between 2-3.5M) on a 10M Bus account.
Now, I have been very patient these last few weeks, but I am at the point of getting really pissed off.
AfriGuy/Afrihost, please sort your rubbish out, and pronto, otherwise I will also be leaving you.
 
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Also getting disconnects - sync with no throughput.
4 since 07:00 this morning, with the most recent being 2 minutes ago. No downloads, browsing, etc. Seemed to recover quickly this time, but earlier required router reboot :(
 
Clearly Afrihost have no issues losing clients - after a week of emails up and down to their support people - everytime including a test between my Telkom dialup and AH dialup that shows AH is at least 50% slower - My last mail back from AH was the nail in the coffin,

"It is a sad day indeed to lose you as a client... bla bla bla Good luck for the future and we wish you all the best"

Where to now !! Axxess, Webafrica, or back to Telkom...
 
BLK said:
Clearly Afrihost have no issues losing clients - after a week of emails up and down to their support people - everytime including a test between my Telkom dialup and AH dialup that shows AH is at least 50% slower - My last mail back from AH was the nail in the coffin,

"It is a sad day indeed to lose you as a client... bla bla bla Good luck for the future and we wish you all the best"

Where to now !! Axxess, Webafrica, or back to Telkom...
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Depends on your needs.

I'm happy in Web Africa business though.
 
BLK said:
Clearly Afrihost have no issues losing clients - after a week of emails up and down to their support people - everytime including a test between my Telkom dialup and AH dialup that shows AH is at least 50% slower - My last mail back from AH was the nail in the coffin,

"It is a sad day indeed to lose you as a client... bla bla bla Good luck for the future and we wish you all the best"

Where to now !! Axxess, Webafrica, or back to Telkom...
Click to expand...
Axxess=Afrihost
 
Great, another weekend without internet!
No connection from last weekend with no end in sight.
 
well as from Friday night 11 pm my line has been pulling full rate, but still it shaped to damn during the week and until late at night
may as well go with the afterhours uncapped.
same **** they limited to 128k during the day...no different to afrihost business i suppose LOL!!!!
 
cortexenslaver said:
From past history, if you manage to get a refund from them, they will then cancel your account(s) and blacklist you. ie. you will never be able to use them as an ISP again. This has happened to a few in the past :(
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This is not necessarily true.

I have received the double money back guarantee on two separate products - home uncapped and a capped account - a year apart.
 
Speed's great, ping is great (seeing as low as 193ms playing League of Legends). What happened? Maintenance overhaul? :)
 
Guys tell me this one thing - Business uncapped 2 meg, at what speed if everything is working fine, should torrents run? The highest I have reached is 120kB/s. Is this good, average or bad?


you supposed to be getting around 180-200 KB/s, your download should at least average 180KB/s and definitely not 120KB/s...

Whaaaaaat???Heng i'm not even close. Okay give me some advice please. I have to run some diagnostics and try to find out where my bottleneck is. Any recommendations where I can start?
 
LottaFun said:
Guys tell me this one thing - Business uncapped 2 meg, at what speed if everything is working fine, should torrents run? The highest I have reached is 120kB/s. Is this good, average or bad?


you supposed to be getting around 180-200 KB/s, your download should at least average 180KB/s and definitely not 120KB/s...

Whaaaaaat???Heng i'm not even close. Okay give me some advice please. I have to run some diagnostics and try to find out where my bottleneck is. Any recommendations where I can start?
Click to expand...

I would first check your Sync speed and how well seeded the torrent is.
 
So just an update on my side things being slowing down again...

still having some timing out issues with some sites etc.:mad:
so i reckon let me try AH capped 40 gig Account..
Guess what.. flawless.. you tube loads fast , FTP full speed HTTP bliss etc etc this is pure internet JOY...LOL!:erm::erm:

So change back to my business 10 meg account and guess What.... back to everybody doing IOS updates.. bwhahahaha
pathetic, I think AH must just be transparent with their clients and stop Bull**** them about IOS and IPC Capacity...
you clearly are throttling these account!!!!!
All started good but the more people get onto the service the more they cripple it and throttle the Business accounts.
I don't think this mater will ever get resolved either, they will keep blaming other problems, so it best if you want to download find another alternative or go find a better ISP who can provide a better service

Cheers
 
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Rickster said:
I would first check your Sync speed and how well seeded the torrent is.
Click to expand...

1291 seeds on the one file I am downloading. Now where do I check my Sync speed? In the router, something I run on my pc?
 
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