We are generally seeing full throughput, or very close to normal, on pretty much all accounts, depends on which region and what their demand is like at any given time.
Could you send me the test results which showed this to you?
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Afrihost Business Uncapped Feedback - 2
- Thread starter The_Unbeliever
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We are generally seeing full throughput, or very close to normal, on pretty much all accounts, depends on which region and what their demand is like at any given time.
Could you send me the test results which showed this to you?
It is possible that some changes we've made may have had some unexpected side effect. Since Business is not shaped, it's unlikely that this introduced a shaping policy that we are not aware of.
We can definitely investigate though to confirm.
It's always an issue to lose a client, and we do whatever is possible to avoid this. However, clients are also entitled to make their decision and we need to respect that. We don't want to have a Comcast situation where we make it impossible for anyone to leave. We actually try to make it as easy as possible for a client to cancel, if they wish, so that even in parting ways we offer the best possible experience.
Sorry to hear that you have no internet at all. That's terrible.
Are we working you on this? Please PM me so I can check out what is happening
There definitely shouldn't be anything like shaping on a Business account, but if demand and contention remain high it will affect your overall experience. We're trying our best to make sure that effect is limited to give you a decent experience.
Torrents should definitely run because Business is not shaped. However, depending on demand, you could be affected by contention. Torrents are also not a great way to measure throughput, becuase it depends on a few factors like the seeders upload speed, etc.
So just an update on my side things being slowing down again...
still having some timing out issues with some sites etc.
so i reckon let me try AH capped 40 gig Account..
Guess what.. flawless.. you tube loads fast , FTP full speed HTTP bliss etc etc this is pure internet JOY...LOL!:erm::erm:
So change back to my business 10 meg account and guess What.... back to everybody doing IOS updates.. bwhahahaha
pathetic, I think AH must just be transparent with their clients and stop Bull**** them about IOS and IPC Capacity...
you clearly are throttling these account!!!!!
All started good but the more people get onto the service the more they cripple it and throttle the Business accounts.
I don't think this mater will ever get resolved either, they will keep blaming other problems, so it best if you want to download find another alternative or go find a better ISP who can provide a better service
Cheers
Business and Capped use the same business rules, so we're definitely not favouring Capped over Business. We can always test to see why the experience is different, it's possible that something could be corrupted or not performing as it should. It's more likely that this is an the account itself, generally my reports show good performance
We're not shaping any protocols. We're trying to make sure that priority services perform better during contention, but otherwise we're not changing shaping policies at all.
Realtime streaming should not be affected. If other streaming services are working normally, we might need to check with DsTV/Optinet to see if all is well.
Sorry to hear that you have no internet at all. That's terrible.
Are we working you on this? Please PM me so I can check out what is happening
Will PM. You guys are looking at it since 19th of September.
This is the connection stats happening atm:
PurSpyk!!
Expert Member
Hi,
I am not talking about Streaming, this is just opening the web site, its got extremely slow, and it only seems to be this site. Streaming for the most part is ok, but still not idea.
Afrihost's continual soon this will improve, is really not helping, as there has been ZERO improvement.
Orihalcon
Expert Member
Yup -same thing I was saying earlier that two of my friends are experiencing.
We'll need to check our logs to see what the possible description could be for disconnects
If you can't open the site but other sites are fine, we'd need to see a traceroute and where issues could be happening.
If the issue is not on our side, then it probably would not improve until we identify it and escalate it
It depends on what is happening on the NNTP server, but we definitely aren't shaping news traffic. If there is high demand, then some services may suffer during peak demand.
NNTP downloading at +/- 200Kbps on a 10Mbps account, this is not on....
http://i.imgur.com/3ObYWKY.png
I highly doubt that the paid news server I am using has anything to do with it but will test with my WA account...
http://i.imgur.com/3ObYWKY.png
I highly doubt that the paid news server I am using has anything to do with it but will test with my WA account...
And these "services" are NNTP and P2P....
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