Afrihost Business Uncapped Feedback - 2

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They now want you to pay for a capped account instead of their uncapped account?!

Uhm, I'm on AH capped. I cannot download anything at more than 600-700kbps and I'm on a 40mb line. I get a comfortable 39mbps when I do a speed test though, so it's pretty clear they're "optimising" the capped accounts just the same.
 
Yet you say that other protocols are being given priority to avoid "contention". So then answer this question then officially:

1) Is Afrihost currently rate limiting any datagrams on your network in favour of others with specific reference to customers of Afrihost Business Uncapped? Yes or No please.

I haven't said that, no.
Downloads may be degraded yes. And this is completely based on the contention of the network at the time.
 
Uhm, I'm on AH capped. I cannot download anything at more than 600-700kbps and I'm on a 40mb line. I get a comfortable 39mbps when I do a speed test though, so it's pretty clear they're "optimising" the capped accounts just the same.

Capped and Business run on the same profiles, downloads may be degraded if contention is too high.
 
I haven't said that, no.
Downloads may be degraded yes. And this is completely based on the contention of the network at the time.

So is that a YES or a NO ?

To recap:

1) Is Afrihost currently rate limiting any datagrams on your network in favour of others with specific reference to customers of Afrihost Business Uncapped? Yes or No please.
 
So is that a YES or a NO ?

To recap:

1) Is Afrihost currently rate limiting any datagrams on your network in favour of others with specific reference to customers of Afrihost Business Uncapped? Yes or No please.

No.
 
Lets see what's happening here, could you PM me your info?

Well,

We are currently receiving reports the Business DSL clients using Static IPs are authenticating on the network but not able to get any data transfer. Our engineers are currently working on this to restore normal services and we apologise for any inconvenience.

I dont have a static IP.


Please ask MTN just to reboot their whole network.
 
Lol... this is indeed entertaining... all affected parties are calling it shaping, the AH support staff as well as their management are calling it shaping... yet one man is rising above them all saying...


IT'S NOT SHAPING!


I guess you must be right and the rest of us are wrong. Bottom line, whatever you are doing on the network has exactly the same effect as shaping and in laymans terms we're calling it "shaping" from now on! Just like CellC's 4G debacle!
 
I haven't said that, no.
Downloads may be degraded yes. And this is completely based on the contention of the network at the time.

Qeustion: Is Afrihost currently rate limiting any datagrams on your network in favour of others with specific reference to customers of Afrihost Business Uncapped?

Answer: No but Yes.....?
 
Well,



I dont have a static IP.


Please ask MTN just to reboot their whole network.

If you don't have a static IP there shouldn't be any problems.
Drop me a PM with your DSL username and I can troubleshoot further.
 
Lol... this is indeed entertaining... all affected parties are calling it shaping, the AH support staff as well as their management are calling it shaping... yet one man is rising above them all saying...


IT'S NOT SHAPING!


I guess you must be right and the rest of us are wrong. Bottom line, whatever you are doing on the network has exactly the same effect as shaping and in laymans terms we're calling it "shaping" from now on! Just like CellC's 4G debacle!

2 Men, AfriMan and AfriGuy.... :)
 
I think the answers have been covered at length about this already :)

Humour me please... as a customer who spends R7000+ with AH per month ... How is it possible that P2P is slower than let's say a Speedtest.net measurement?
 
I confirmed this with our team, and we've been confirming here for a long time now that Business accounts aren't shaped.

I have a question. If the accounts aren't being shaped, is Afrihost forcing Protocol Prioritisation for anyone who currently has it off? Would having your customers turning it on help with easing the load?
 
Humour me please... as a customer who spends R7000+ with AH per month ... How is it possible that P2P is slower than let's say a Speedtest.net measurement?

Because all the naughty iOS update users are blocking the system and there is an unshaped bottleneck that has nothing to do with the IPC but is being optimised and monitored and they are sorry but it will be back to speed soon soon.

Kapeeeesh!
 
Humour me please... as a customer who spends R7000+ with AH per month ... How is it possible that P2P is slower than let's say a Speedtest.net measurement?

As mentioned, we're well aware that the accounts aren't performing as they should - and we're addressing this as a top priority.
 
Humour me please... as a customer who spends R7000+ with AH per month ... How is it possible that P2P is slower than let's say a Speedtest.net measurement?

The Speedtest downloads are not "optimized" man, easy!!
 
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