Afrihost Business Uncapped Feedback - 2

Sting · Oct 17, 2014

AfriMan said:
Becuase demand is high, it's really hard for me to tell if there is unusually high traffic.

Do you mind explaining this?

AfriGuy · Oct 17, 2014

Hummercellc said:
So just assuming here, if you look at the Afrihost Network Status page.

All regions except KZN mention IPC upgrades, does this mean only CPT & JHB IPC's will be receiving extra capacity?

Not sure if that's a reflection of the upgrades, but rather high demand in these areas

Finalisations will be posted here soon around upgrades.

Former member 61586 · Oct 17, 2014

AfriGuy said:
Not sure if that's a reflection of the upgrades, but rather high demand in these areas
Finalisations will be posted here soon around upgrades.

soon. any day now. within the next few weeks.

Is it against company policy to provide fixed dates and deadlines?

AfriGuy · Oct 17, 2014

ambroseg1 said:
soon. any day now. within the next few weeks.

Is it against company policy to provide fixed dates and deadlines?

A final data hasn't been confirmed yet.

Former member 61586 · Oct 17, 2014

AfriGuy said:
A final data hasn't been confirmed yet.

Do you know when I final date will be confirmed? The answer to this question is "yes", followed by a date.

AfriGuy · Oct 17, 2014

ambroseg1 said:
Do you know when I final date will be confirmed? The answer to this question is "yes", followed by a date.

Haha, if something was confirmed I'd tell you

It's been ordered, so I'm sure it'll be pushed live shortly.

Former member 61586 · Oct 17, 2014

AfriGuy said:
Haha, if something was confirmed I'd tell you
It's been ordered, so I'm sure it'll be pushed live shortly.

MyBroadBand. The "official" channel of communication for all ISPs since they became to scared to use emails.

JesseG · Oct 17, 2014

here is my tracert :

C:\Users\jesseg>tracert www.afrihost.com

Tracing route to www.afrihost.com [197.242.144.102]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 10.0.0.2
2 8 ms 7 ms 8 ms 105-236-0-65-esr-lo.mtnbusiness.co.za [105.236.0
.65]
3 53 ms 53 ms 54 ms 41.181.221.218
4 76 ms 48 ms 49 ms rb-dca-2.za--qux-b.za.mtnbusiness.net [41.181.16
5.118]
5 55 ms 56 ms 54 ms rb-dca-2.za--rb-cr-1.mtnns.net [196.44.31.122]
6 19 ms 18 ms 18 ms 196.44.31.97
7 59 ms 45 ms 45 ms 196.30.1.53
8 19 ms 18 ms 19 ms 196.31.220.25
9 18 ms 18 ms 18 ms 196.31.63.206
10 60 ms 111 ms 53 ms vl9-ah-ha-2.za.mtnbusiness.net [196.30.42.133]
11 54 ms 49 ms 49 ms cms-gm.afrihost.com [197.242.144.102]

Trace complete.

AfriGuy · Oct 17, 2014

JesseG said:
here is my tracert :

C:\Users\jesseg>tracert www.afrihost.com

Tracing route to www.afrihost.com [197.242.144.102]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 10.0.0.2
2 8 ms 7 ms 8 ms 105-236-0-65-esr-lo.mtnbusiness.co.za [105.236.0
.65]
3 53 ms 53 ms 54 ms 41.181.221.218
4 76 ms 48 ms 49 ms rb-dca-2.za--qux-b.za.mtnbusiness.net [41.181.16
5.118]
5 55 ms 56 ms 54 ms rb-dca-2.za--rb-cr-1.mtnns.net [196.44.31.122]
6 19 ms 18 ms 18 ms 196.44.31.97
7 59 ms 45 ms 45 ms 196.30.1.53
8 19 ms 18 ms 19 ms 196.31.220.25
9 18 ms 18 ms 18 ms 196.31.63.206
10 60 ms 111 ms 53 ms vl9-ah-ha-2.za.mtnbusiness.net [196.30.42.133]
11 54 ms 49 ms 49 ms cms-gm.afrihost.com [197.242.144.102]

Trace complete.

Latency is looking a little high, are you seeing slow speeds on your line?

JesseG · Oct 17, 2014

AfriGuy said:
Latency is looking a little high, are you seeing slow speeds on your line?

Yip

Crusader · Oct 17, 2014

Ping in Diablo 3 has now degraded on Axxess to the same level I got at Afrihost. Packet loss seems to have increased on the hops.

Code:

            Source to Here   This Node/Link
Hop  RTT    Lost/Sent = Pct  Lost/Sent = Pct  Address
  0                                           PC [192.168.0.13]
                                0/ 100 =  0%   |
  1    0ms     0/ 100 =  0%     0/ 100 =  0%  192.168.0.1
                                2/ 100 =  2%   |
  2   34ms     6/ 100 =  6%     4/ 100 =  4%  105-236-4-193-esr-lo.mtnbusiness.co.za [105.236.4.193]
                                0/ 100 =  0%   |
  3   35ms     8/ 100 =  8%     6/ 100 =  6%  41.181.221.254
                                0/ 100 =  0%   |
  4   34ms     2/ 100 =  2%     0/ 100 =  0%  tb-dca-2.za--qux-a.za.mtnbusiness.net [41.181.184.28]
                                1/ 100 =  1%   |
  5   30ms     3/ 100 =  3%     0/ 100 =  0%  compj-cpt-1.mtnns.net [196.44.18.2]
                               97/ 100 = 97%   |
  6  ---     100/ 100 =100%     0/ 100 =  0%  ls-cr-2.uk--tb-cr-1.za.mtnns.net [196.44.31.113]
                                0/ 100 =  0%   |
  7  ---     100/ 100 =100%     0/ 100 =  0%  am-cr-1.nl--ls-cr-2.uk-a.mtnns.net [196.44.31.183]
                                0/ 100 =  0%   |
  8  ---     100/ 100 =100%     0/ 100 =  0%  am-tpr-1.nl--am-cr-1.nl-a.mtn.net[209.212.111.141]
                                0/ 100 =  0%   |
  9  ---     100/ 100 =100%     0/ 100 =  0%  xe-4-1-0.edge5.Amsterdam1.Level3.net [212.72.41.89]

Trace complete.

            Source to Here   This Node/Link
Hop  RTT    Lost/Sent = Pct  Lost/Sent = Pct  Address
  0                                           PC [192.168.0.13]
                                0/ 100 =  0%   |
  1    0ms     0/ 100 =  0%     0/ 100 =  0%  192.168.0.1
                                2/ 100 =  2%   |
  2   30ms     9/ 100 =  9%     7/ 100 =  7%  105-236-4-193-esr-lo.mtnbusiness.co.za [105.236.4.193]
                                0/ 100 =  0%   |
  3   37ms     7/ 100 =  7%     5/ 100 =  5%  41.181.221.254
                                0/ 100 =  0%   |
  4   31ms     7/ 100 =  7%     5/ 100 =  5%  tb-dca-2.za--qux-a.za.mtnbusiness.net [41.181.184.28]
                                0/ 100 =  0%   |
  5   32ms     2/ 100 =  2%     0/ 100 =  0%  compj-cpt-1.mtnns.net [196.44.18.2]
                               98/ 100 = 98%   |
  6  ---     100/ 100 =100%     0/ 100 =  0%  ls-cr-2--tb-cr-1.uk-b.mtnns.net [196.44.31.113]
                                0/ 100 =  0%   |
  7  ---     100/ 100 =100%     0/ 100 =  0%  am-cr-1.nl--ls-cr-2.uk-a.mtnns.net [196.44.31.183]
                                0/ 100 =  0%   |
  8  ---     100/ 100 =100%     0/ 100 =  0%  am-tpr-1.nl--am-cr-1.nl-a.mtn.net[209.212.111.141]
                                0/ 100 =  0%   |
  9  ---     100/ 100 =100%     0/ 100 =  0%  xe-4-1-0.edge5.Amsterdam1.Level3.net [212.72.41.89]

Trace complete.

AfriGuy · Oct 17, 2014

JesseG said:
Yip

Just today or has it been ongoing? Have you been able to test with the Telkom guest/ different ISP account?

JesseG · Oct 17, 2014

AfriGuy said:
Just today or has it been ongoing? Have you been able to test with the Telkom guest/ different ISP account?

This started last night, haven't tested with another account as yet...will test now and post the results...

JesseG · Oct 17, 2014

JesseG said:
This started last night, haven't tested with another account as yet...will test now and post the results...

This is with a different ISP, no speed problems when doing a speed test though :

C:\Users\jesseg>tracert www.afrihost.com

Tracing route to www.afrihost.com [197.242.144.102]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 10.0.0.2
2 8 ms 8 ms 8 ms 196-210-128-129.dynamic.isadsl.co.za [196.210.12
8.129]
3 12 ms 10 ms 10 ms cdsl2-umh-gi0-0-0-3202.ip.isnet.net [196.38.74.2
33]
4 11 ms 11 ms 10 ms 196.26.210.204
5 11 ms 11 ms 11 ms mi-za-umh-p7-ten-0-0-1-1.ip.isnet.net [168.209.9
3.239]
6 20 ms 23 ms 27 ms mi-za-bry-p7-lo0.ip.isnet.net [168.209.255.208]

7 56 ms 57 ms 55 ms core2a-bry-gi1-0-0.ip.isnet.net [168.209.218.2]

8 23 ms 20 ms 24 ms core2a-pkl-te1-2.isnet.net [168.209.100.241]
9 58 ms * 110 ms 168.209.1.179
10 21 ms 22 ms 29 ms 41-208-29-126.mtnns.net [41.208.29.126]
11 24 ms 26 ms 26 ms jh-cr-2.za--jh-pr-1.za.mtnns.net [196.44.0.223]

12 61 ms 60 ms 59 ms 196.44.31.99
13 27 ms 23 ms 25 ms 196.30.1.39
14 23 ms 24 ms 23 ms 196.31.220.21
15 23 ms 23 ms 23 ms 196.31.63.202
16 64 ms * 65 ms vl9-ah-ha-2.za.mtnbusiness.net [196.30.42.133]
17 60 ms 59 ms 60 ms cms-gm.afrihost.com [197.242.144.102]

Trace complete.

AfriGuy · Oct 17, 2014

JesseG said:
This started last night, haven't tested with another account as yet...will test now and post the results...

Results aren't looking good from us

Demand does seem to be easing off in the East for now. I'm sure it'll improve soon.

8-BALL · Oct 17, 2014

Good Day Afri*

I have just replied to Jason O;overs reply to me on ticket XQB-636-43837 : MTNB1382261 and cc'ed you guys in.

Honestly I can't afford to keep buying 3rd party accounts to connect to my servers.

Please would you escalate my fault to the appropriate persons.

AfriGuy · Oct 17, 2014

8-BALL said:
Good Day Afri*

I have just replied to Jason O;overs reply to me on ticket XQB-636-43837 : MTNB1382261 and cc'ed you guys in.

Honestly I can't afford to keep buying 3rd party accounts to connect to my servers.

Please would you escalate my fault to the appropriate persons.

Thanks, I'll have this escalated wherever possible

Sorry about the delays, always hard when we can't have the issue replicated. Sounds like we need to do a bit more digging though.

JesseG · Oct 17, 2014

JesseG said:
This is with a different ISP, no speed problems when doing a speed test though :

C:\Users\jesseg>tracert www.afrihost.com

Tracing route to www.afrihost.com [197.242.144.102]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 10.0.0.2
2 8 ms 8 ms 8 ms 196-210-128-129.dynamic.isadsl.co.za [196.210.12
8.129]
3 12 ms 10 ms 10 ms cdsl2-umh-gi0-0-0-3202.ip.isnet.net [196.38.74.2
33]
4 11 ms 11 ms 10 ms 196.26.210.204
5 11 ms 11 ms 11 ms mi-za-umh-p7-ten-0-0-1-1.ip.isnet.net [168.209.9
3.239]
6 20 ms 23 ms 27 ms mi-za-bry-p7-lo0.ip.isnet.net [168.209.255.208]

7 56 ms 57 ms 55 ms core2a-bry-gi1-0-0.ip.isnet.net [168.209.218.2]

8 23 ms 20 ms 24 ms core2a-pkl-te1-2.isnet.net [168.209.100.241]
9 58 ms * 110 ms 168.209.1.179
10 21 ms 22 ms 29 ms 41-208-29-126.mtnns.net [41.208.29.126]
11 24 ms 26 ms 26 ms jh-cr-2.za--jh-pr-1.za.mtnns.net [196.44.0.223]

12 61 ms 60 ms 59 ms 196.44.31.99
13 27 ms 23 ms 25 ms 196.30.1.39
14 23 ms 24 ms 23 ms 196.31.220.21
15 23 ms 23 ms 23 ms 196.31.63.202
16 64 ms * 65 ms vl9-ah-ha-2.za.mtnbusiness.net [196.30.42.133]
17 60 ms 59 ms 60 ms cms-gm.afrihost.com [197.242.144.102]

Trace complete.

Afriguy, any response to the above?
Latency still looks high....

AfriGuy · Oct 17, 2014

JesseG said:
Afriguy, any response to the above?
Latency still looks high....

My reply was the last post on the last page

AfriGuy said:
Results aren't looking good from us Demand does seem to be easing off in the East for now. I'm sure it'll improve soon.

JesseG · Oct 17, 2014

AfriGuy said:
My reply was the last post on the last page

Ok, but the post above is with a different ISP account...
Latency shouldn't be that high though, right?

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Afrihost Business Uncapped Feedback - 2

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