Afrihost Business Uncapped Feedback - 2

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Why is my internet full speed now? Did something break? :twisted:

I really hope this keeps up for the weekend. And the jury's still out on the streaming.
 
AfriGenie said:
Are you able to run a traceroute at all?
Click to expand...

Tracing route to afrihost.co.za [197.242.144.102]
over a maximum of 30 hops:

1 1 ms 2 ms 1 ms 192.168.0.1
2 * 437 ms 407 ms 105-236-1-1-esr-lo.mtnbusiness.co.za [105.236.1.
1]
3 327 ms 202 ms 105 ms 41.181.221.214
4 437 ms 408 ms 617 ms rb-dca-2.za--qux-b.za.mtnbusiness.net [41.181.16
5.118]
5 23 ms 24 ms 22 ms rb-cr-1.za--rb-dca-2.mtnns.net [196.44.31.122]
6 22 ms 22 ms 22 ms 196.44.31.97
7 1454 ms * 494 ms 196.30.1.39
8 967 ms 818 ms 716 ms 196.31.220.21
9 1050 ms 510 ms 485 ms 196.31.63.202
10 640 ms 818 ms 613 ms vl9-ah-ha-2.za.mtnbusiness.net [196.30.42.133]
11 741 ms 816 ms 615 ms cms-gm.afrihost.com [197.242.144.102]

Trace complete.
 
Time to go braai .... Internet poked.

Last weekend I had no internet, this weekend slow internet ...

4 Megs ? Business?

AH should stay online till the issue is resolved .... as I do for my customers.
 
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yeah, been having issues with streaming today myself, Twitch has been s*** , it buffers, Youtube buffers like 3-4 times a video, quality will change randomly, hope this gets sorted or I will bail ship come the 25th....on a business 10Mbps account....
 
TEXTILE GUY said:
Tracing route to afrihost.co.za [197.242.144.102]
over a maximum of 30 hops:

1 1 ms 2 ms 1 ms 192.168.0.1
2 * 437 ms 407 ms 105-236-1-1-esr-lo.mtnbusiness.co.za [105.236.1.
1]
3 327 ms 202 ms 105 ms 41.181.221.214
4 437 ms 408 ms 617 ms rb-dca-2.za--qux-b.za.mtnbusiness.net [41.181.16
5.118]
5 23 ms 24 ms 22 ms rb-cr-1.za--rb-dca-2.mtnns.net [196.44.31.122]
6 22 ms 22 ms 22 ms 196.44.31.97
7 1454 ms * 494 ms 196.30.1.39
8 967 ms 818 ms 716 ms 196.31.220.21
9 1050 ms 510 ms 485 ms 196.31.63.202
10 640 ms 818 ms 613 ms vl9-ah-ha-2.za.mtnbusiness.net [196.30.42.133]
11 741 ms 816 ms 615 ms cms-gm.afrihost.com [197.242.144.102]

Trace complete.
Click to expand...

:wtf:
 
JesseG said:
yeah, been having issues with streaming today myself, Twitch has been s*** , it buffers, Youtube buffers like 3-4 times a video, quality will change randomly, hope this gets sorted or I will bail ship come the 25th....on a business 10Mbps account....
Click to expand...

Streaming for me is just a pipe dream - also Durban area.

No fokkit .... I am really starting to get pi$$ed now.
 
TEXTILE GUY said:
Tracing route to afrihost.co.za [197.242.144.102]
over a maximum of 30 hops:

1 1 ms 2 ms 1 ms 192.168.0.1
2 * 437 ms 407 ms 105-236-1-1-esr-lo.mtnbusiness.co.za [105.236.1.
1]
3 327 ms 202 ms 105 ms 41.181.221.214
4 437 ms 408 ms 617 ms rb-dca-2.za--qux-b.za.mtnbusiness.net [41.181.16
5.118]
5 23 ms 24 ms 22 ms rb-cr-1.za--rb-dca-2.mtnns.net [196.44.31.122]
6 22 ms 22 ms 22 ms 196.44.31.97
7 1454 ms * 494 ms 196.30.1.39
8 967 ms 818 ms 716 ms 196.31.220.21
9 1050 ms 510 ms 485 ms 196.31.63.202
10 640 ms 818 ms 613 ms vl9-ah-ha-2.za.mtnbusiness.net [196.30.42.133]
11 741 ms 816 ms 615 ms cms-gm.afrihost.com [197.242.144.102]

Trace complete.
Click to expand...

Looks like the latency is being introduced at the exchange here :(
 
AfriGuy said:
Looks like the latency is being introduced at the exchange here :(
Click to expand...

And my problem has been ongoing for three weeks now ... You have my line too.

It never really gets better ...

Oscars had a go, Donovan, Afrigeine ..... But what really burns my butt is when I get a snotkop PM from Afriman when I go ballistic.

Can you blame me at this point?

Last time I had decent internet is a few months back.
 
TEXTILE GUY said:
And my problem has been ongoing for three weeks now ... You have my line too.

It never really gets better ...

Oscars had a go, Donovan, Afrigeine ..... But what really burns my butt is when I get a snotkop PM from Afriman when I go ballistic.

Can you blame me at this point?

Last time I had decent internet is a few months back.
Click to expand...

I'm assuming that you tested with other ISP accounts and they work fine?
 
TEXTILE GUY said:
And my problem has been ongoing for three weeks now ... You have my line too.

It never really gets better ...

Oscars had a go, Donovan, Afrigeine ..... But what really burns my butt is when I get a snotkop PM from Afriman when I go ballistic.

Can you blame me at this point?

Last time I had decent internet is a few months back.
Click to expand...

I can't blame you, and I fully understand the level of annoyance you're on.
My previous place had really bad congestion, and I hate to tell you this, but this is something that's entirely up to Telkom and their DSLAM upgrade crews to plan and implement.

These upgrades are usually scheduled in quarterly batches, but obviously the areas differ.

I know it's not what you want to hear, and I truly wish there was something more we could do as a business.
 
Still crap in the south

Last Result:
Download Speed: 2550 kbps (318.8 KB/sec transfer rate)
Upload Speed: 788 kbps (98.5 KB/sec transfer rate)
Latency: 48 ms
‎14‎/‎11‎/‎2014‎ ‎19‎:‎42
 
AfriGuy said:
I can't blame you, and I fully understand the level of annoyance you're on.
My previous place had really bad congestion, and I hate to tell you this, but this is something that's entirely up to Telkom and their DSLAM upgrade crews to plan and implement.

These upgrades are usually scheduled in quarterly batches, but obviously the areas differ.

I know it's not what you want to hear, and I truly wish there was something more we could do as a business.
Click to expand...

You could ask Critical Care to pass the info onto Telkom .... after all, congestion does not account for the speed.

Anyway .... Will can it for now and contact support next week.
 
Hummercellc said:
The 25th is coming up, and I guess there is going to be a major surge in cancellations....
Click to expand...

Yeah to be honest I'm beginning to rethink my choice of ISP, it would be completely different if Afrihost said ok we have had you guys doing test after test we know the problem is on our side here is 30-50% of your bill back for the last 3 months.

But as it stands, promises on future deals / benefits don't interest me in the slightest. The fact that I have had to fork over money continually for 3rd party accounts is unacceptable. I am paying for an uncapped unshaped experience, who gives a damn about mobile data etc?
 
Afrihost people,
I just cancelled all my services (including line) with you.
Am I to understand, that the line will take approx 2 weeks to move to Telkom again ?
 
assagai said:
argh - not again. Are there any viable alternatives?
Click to expand...

I only see one viable alternative at the moment that offers some kind of a good package, will send a private message if you are interested....haven't tried them out myself but if things don't start looking up here, I will be leaving before December gets here....
 
Anthro said:
Afrihost people,
I just cancelled all my services (including line) with you.
Am I to understand, that the line will take approx 2 weeks to move to Telkom again ?
Click to expand...

Yes, that's the way it should work, moved my line in September....

EDIT - apologies, just checked my mails and I did receive confirmation from AH.....
 
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