Afrihost Business Uncapped Feedback - 2

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AfriGuy said:
I can't blame you, and I fully understand the level of annoyance you're on.
My previous place had really bad congestion, and I hate to tell you this, but this is something that's entirely up to Telkom and their DSLAM upgrade crews to plan and implement.

These upgrades are usually scheduled in quarterly batches, but obviously the areas differ.

I know it's not what you want to hear, and I truly wish there was something more we could do as a business.
Click to expand...

Tracing route to afrihost.co.za [197.242.144.102]
over a maximum of 30 hops:

1 2 ms 2 ms 7 ms 192.168.0.1
2 72 ms 19 ms 31 ms 105-236-1-1-esr-lo.mtnbusiness.co.za [105.236.1.
1]
3 29 ms 32 ms 48 ms 41.181.221.214
4 24 ms 24 ms 22 ms rb-dca-2.za--qux-b.za.mtnbusiness.net [41.181.16
5.118]
5 23 ms 23 ms 23 ms rb-cr-1.za--rb-dca-2.mtnns.net [196.44.31.122]
6 24 ms 24 ms 24 ms 196.44.31.97
7 25 ms 25 ms 24 ms 196.30.1.53
8 * 24 ms 24 ms 196.31.220.25
9 35 ms * * 196.31.63.206
10 23 ms 26 ms 29 ms vl9-ah-ha-2.za.mtnbusiness.net [196.30.42.133]
11 25 ms * 27 ms cms-gm.afrihost.com [197.242.144.102]

Trace complete.

Very different tracert - same schitty speeds ...
 
TEXTILE GUY said:
Tracing route to afrihost.co.za [197.242.144.102]
over a maximum of 30 hops:

1 2 ms 2 ms 7 ms 192.168.0.1
2 72 ms 19 ms 31 ms 105-236-1-1-esr-lo.mtnbusiness.co.za [105.236.1.
1]
3 29 ms 32 ms 48 ms 41.181.221.214
4 24 ms 24 ms 22 ms rb-dca-2.za--qux-b.za.mtnbusiness.net [41.181.16
5.118]
5 23 ms 23 ms 23 ms rb-cr-1.za--rb-dca-2.mtnns.net [196.44.31.122]
6 24 ms 24 ms 24 ms 196.44.31.97
7 25 ms 25 ms 24 ms 196.30.1.53
8 * 24 ms 24 ms 196.31.220.25
9 35 ms * * 196.31.63.206
10 23 ms 26 ms 29 ms vl9-ah-ha-2.za.mtnbusiness.net [196.30.42.133]
11 25 ms * 27 ms cms-gm.afrihost.com [197.242.144.102]

Trace complete.

Very different tracert - same schitty speeds ...
Click to expand...

There's something wrong with your router, should be in the 1's.
 
Tracing route to afrihost.co.za [197.242.144.102]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 7 ms 7 ms 8 ms 196-210-157-1.dynamic.isadsl.co.za [196.210.157.1]
3 9 ms 9 ms 8 ms cdsl1-umh-gi0-0-0-3102.ip.isnet.net [196.38.74.245]
4 9 ms 9 ms 10 ms 196.26.210.200
5 9 ms 10 ms 10 ms mi-za-cpt-p8-ten-0-0-0-1.ip.isnet.net [168.209.93.240]
6 10 ms 10 ms 10 ms mi-za-umh-p7-ten-0-0-1-1.ip.isnet.net [168.209.93.239]
7 24 ms 22 ms 19 ms mi-za-bry-p7-lo0.ip.isnet.net [168.209.255.208]
8 20 ms 19 ms 19 ms core1a-bry-gi1-0-0.ip.isnet.net [168.209.218.1]
9 20 ms 19 ms 19 ms core1a-pkl-te-0-0-0-1.ip.isnet.net [168.209.100.77]
10 18 ms 18 ms 18 ms 168.209.1.170
11 20 ms 21 ms 20 ms mtnns-2.jinx.net.za [196.223.14.31]
12 21 ms 22 ms 22 ms jh-cr-2.za--jh-pr-1.za.mtnns.net [196.44.0.223]
13 22 ms 21 ms 21 ms 196.44.31.99
14 22 ms 21 ms 21 ms 196.30.1.53
15 22 ms 22 ms 21 ms 196.31.220.25
16 21 ms 21 ms 21 ms 196.31.63.206
17 21 ms 21 ms 21 ms vl9-ah-ha-2.za.mtnbusiness.net [196.30.42.133]
18 23 ms 22 ms 22 ms cms-gm.afrihost.com [197.242.144.102]

Trace complete.
 
So 05h00 and this

Tracing route to afrihost.com [197.242.144.102]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.0.1
2 13 ms 13 ms 12 ms 105-236-1-1-esr-lo.mtnbusiness.co.za [105.236.1.
1]
3 24 ms * 26 ms 41.181.221.214
4 61 ms 45 ms 21 ms rb-dca-2.za--qux-b.za.mtnbusiness.net [41.181.16
5.118]
5 * 35 ms 26 ms rb-cr-1.za--rb-dca-2.mtnns.net [196.44.31.122]
6 * 26 ms * jh-dca-2.za--jh-cr-1.za-a.mtnns.net [196.44.0.22
1]
7 72 ms 64 ms 90 ms 196.30.1.53
8 23 ms * 68 ms 196.31.220.25
9 23 ms 24 ms * 196.31.63.206
10 29 ms 28 ms 45 ms vl9-ah-ha-2.za.mtnbusiness.net [196.30.42.133]
11 23 ms * 25 ms cms-gm.afrihost.com [197.242.144.102]

Trace complete.

speed

africrap.PNG

No LAN activity, no busy exchanges ,,, just pure internet cr@p
 
Last edited:
TEXTILE GUY said:
So 05h00 and this

Tracing route to afrihost.com [197.242.144.102]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.0.1
2 13 ms 13 ms 12 ms 105-236-1-1-esr-lo.mtnbusiness.co.za [105.236.1.
1]
3 24 ms * 26 ms 41.181.221.214
4 61 ms 45 ms 21 ms rb-dca-2.za--qux-b.za.mtnbusiness.net [41.181.16
5.118]
5 * 35 ms 26 ms rb-cr-1.za--rb-dca-2.mtnns.net [196.44.31.122]
6 * 26 ms * jh-dca-2.za--jh-cr-1.za-a.mtnns.net [196.44.0.22
1]
7 72 ms 64 ms 90 ms 196.30.1.53
8 23 ms * 68 ms 196.31.220.25
9 23 ms 24 ms * 196.31.63.206
10 29 ms 28 ms 45 ms vl9-ah-ha-2.za.mtnbusiness.net [196.30.42.133]
11 23 ms * 25 ms cms-gm.afrihost.com [197.242.144.102]

Trace complete.

speed

View attachment 167363

No LAN activity, no busy exchanges ,,, just pure internet cr@p
Click to expand...

Looks like a lot of packet loss. How's it with another ISP?

What 's your line stats?

Mine are:

Upstream Downstream
Current Rate (Kbps) 512 4096
Max Rate (Kbps) 1168 13100
SNR Margin (dB) 25 25.3
Line Attenuation (dB) 11.5 18.5
 
My 9GB capped with wifi account:

Tracing route to afrihost.co.za [197.242.144.102]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 8 ms 7 ms 8 ms 105-236-7-129-esr-lo.mtnbusiness.co.za [105.236.7.129]
3 18 ms 17 ms 17 ms 41.181.221.218
4 18 ms 17 ms 18 ms rb-dca-2.za--qux-b.za.mtnbusiness.net [41.181.165.118]
5 18 ms 18 ms 18 ms rb-dca-2.za--rb-cr-1.mtnns.net [196.44.31.122]
6 18 ms 18 ms 18 ms 196.44.31.97
7 19 ms 17 ms 18 ms 196.31.220.12
8 18 ms 18 ms 17 ms 196.31.220.25
9 18 ms 18 ms 17 ms 196.31.63.206
10 25 ms 19 ms 18 ms vl9-ah-ha-2.za.mtnbusiness.net [196.30.42.133]
11 18 ms 17 ms 18 ms cms-gm.afrihost.com [197.242.144.102]

Trace complete.
 
wingnut771 said:
If I was you, I would go online to telkom.co.za and log a fault, and not bother going through your isp, it's quicker that way.
Click to expand...

Sure - maybe its best although I PAY AFRIFRIKKENHOST to do this.

Last weekend, Telkom ''fixed'' the line because AH claimed the line was a problem. Then I had NO connection. Telkom reconnected me, now AH are claiming its something else. I have already told them I believe this to be a Telkom issue.

Afrihost ... ITS BEEN K@K SINCE YOU RECONNECTED ME LAST WEEKEND

I am so frikken frustrated with AH at this point.

Edit, just posting here is more difficult than dealing with Telkom - its that bad.
 
Last edited:
TEXTILE GUY said:
Sure - maybe its best although I PAY AFRIFRIKKENHOST to do this.

Last weekend, Telkom ''fixed'' the line because AH claimed the line was a problem. Then I had NO connection. Telkom reconnected me, now AH are claiming its something else. I have already told them I believe this to be a Telkom issue.

I am so frikken frustrated with AH at this point.
Click to expand...

Which is why I don't bother letting ISP's "manage" my line, coz all they do is "manage" to push one's blood pressure up.

Telkom isn't bad like everybody thinks. I never phone 10210 (I have high blood pressure), and always log a fault online, I get a SMS with a ref number and a techie ends up phoning me.
 
I heard leaving the phone off the hook helps noise on the line, also changing to G.dmt mode instead of adsl2+ (if you have 4mb)
 
wingnut771 said:
Which is why I don't bother letting ISP's "manage" my line, coz all they do is "manage" to push one's blood pressure up.

Telkom isn't bad like everybody thinks. I never phone 10210 (I have high blood pressure), and always log a fault online, I get a SMS with a ref number and a techie ends up phoning me.
Click to expand...

I have had good experiences with telkom recently...if i log a fault today, I will get reference number the same day and a telkom technician will come through the next day....that has been my experience so far with them....
 
JesseG said:
I have had good experiences with telkom recently...if i log a fault today, I will get reference number the same day and a telkom technician will come through the next day....that has been my experience so far with them....
Click to expand...

+1
 
Why is rapidgator.net inaccessible via afrihost all of a sudden? The site is definitely up because I can connect through other accounts?
 
Afriman when i reboot my router why is the DNS servers 196.43.46.190, 196.43.42.190 and not 196.7.7.7 and 196.7.8.9.

If I dont manually change it barely loads images.
 
Rickster said:
Afriman when i reboot my router why is the DNS servers 196.43.46.190, 196.43.42.190 and not 196.7.7.7 and 196.7.8.9.

If I dont manually change it barely loads images.
Click to expand...

Looks like a telkom dns, are you sure your account details are saved and that you're not logging into a telkom account or something when you reboot modem?

EDIT: What backbone shows on speedtest.net?
 
Last edited:
wingnut771 said:
Looks like a telkom dns, are you sure your account details are saved and that you're not logging into a telkom account or something when you reboot modem?

EDIT: What backbone shows on speedtest.net?
Click to expand...

If the login details are AH, then its AH.
 
So, I had the most interesting afternoon.

Telkom pitched up at the house.

On the Telkom account 3.5Mbps, 34ms ping

Change to AH - down to 1,8 Mbps 72ms ping

Dude ran line tests - showed me the line is good.

Then we did the Telkom vs AH thing again ....

His advice - Talk to your ISP.....
 
TEXTILE GUY said:
So, I had the most interesting afternoon.

Telkom pitched up at the house.

On the Telkom account 3.5Mbps, 34ms ping

Change to AH - down to 1,8 Mbps 72ms ping

Dude ran line tests - showed me the line is good.

Then we did the Telkom vs AH thing again ....

His advice - Talk to your ISP.....
Click to expand...

But you could have tested a Telkom guest account or free capped account for another ISP. Why did Telkom need to come around?
 
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