Afrihost Business Uncapped Feedback - 2

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Don't have any other news servers running - nope. Am using news.afrihost.com/119 - pls verify - what should my settings be?

Those are definitely the correct settings... I've asked our Team to check on the News Service itself to make sure everything is running as it should.
 
Youtube can barely stream a thing for me atm. Anyone else having issues?

Youtube is not streaming from our office or my home connection at the moment. I've asked our Team to look into this ASAP.
 
Downloads from google play store dead my side.

Looks like a few Google services are acting strangely at the moment, Youtube streaming seems to be affected also. Our Team is looking into this.
 
In your case, we're still struggling to get your connection on the local Exchange to be switched from what we know is a faulty router on the Exchange to one that is actually working as it should. We've gotten hold of higher-up at MTN Business, and they will help us get through to the right people at Telkom.

At some point the camels back will break. I have reached that point. I find it hard to believe it is taking this long? Telkom are not efficient, yes. With that being said I also do believe that MTN are not taking this seriously. Month after month, promise after promise the problem remains. It seems MTN are blaming Telkom and vice versa. Do I get credit for all months that have passed? No I don't, so some compromise needs to made here.
Fix the problem, I do not care who fault it is.
 
At some point the camels back will break. I have reached that point. I find it hard to believe it is taking this long? Telkom are not efficient, yes. With that being said I also do believe that MTN are not taking this seriously. Month after month, promise after promise the problem remains. It seems MTN are blaming Telkom and vice versa. Do I get credit for all months that have passed? No I don't, so some compromise needs to made here.
Fix the problem, I do not care who fault it is.

I'll need to follow this up further to see where the progress is, but we are honestly doing our best to have this resolved :(
 
and what is the problem that windows cant update or is that not part of the service we pay for

We have seen some issues with Windows updates.
As per my previous posts though - I'd like to get your details and have a specialist have a look at the account with you. I haven't received this via PM yet.
 
in the mean time can we get windows updates to work as there is a lot op people complaining for some time now but nothing is being done to fix it
 
in the mean time can we get windows updates to work as there is a lot op people complaining for some time now but nothing is being done to fix it

It's something we're working on, it's not being resolved.
While I fully understand you're frustrated, and have every right to post on the forums, I'd really like to get your DSL username and take things forward a bit.
 


10M Cpt yet sound cloud is buffering and cutting in and out.

Those results look good, so very odd that Soundcloud buffers. I've hardly ever seen that, and I listen almost every day.
Can't seem to replicate issues from my end - what are other streaming sources like?
 
Interesting that so many are having issues with Windows Update, I have been complaining about this for months. I hate to know what will happen on 29 July, when Windows 10 is suppose to be released. This is really pathetic, continual promises things will get better, but it never gets any better?
 
Interesting that so many are having issues with Windows Update, I have been complaining about this for months. I hate to know what will happen on 29 July, when Windows 10 is suppose to be released. This is really pathetic, continual promises things will get better, but it never gets any better?

I know it's been ongoing for a bit too long, we really are hoping to have it fixed up before Windows 10 is released.
 
Those results look good, so very odd that Soundcloud buffers. I've hardly ever seen that, and I listen almost every day.
Can't seem to replicate issues from my end - what are other streaming sources like?

Ok seems to have resolved itself for about 20min before I posted was stuttering and buffering like mad.

Perhaps you guys need a sangoma to exorcise your demons :P
 
Ok seems to have resolved itself for about 20min before I posted was stuttering and buffering like mad.

Perhaps you guys need a sangoma to exorcise your demons :P

Haha :D
Grab some tests when you see this again though, I'd like to see if we can spot where the issues are coming in.
 
I know it's been ongoing for a bit too long, we really are hoping to have it fixed up before Windows 10 is released.

What is taking so long to fix, surely Windows Update uses a specific protocol etc and you just unblock it, really this is not acceptable. Your network configuration people really need to get advise from other ISP's as your network is continually having issues, every few months there is something only Afrihost suffers from.
 
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