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Question of the Day: Will you be subscribing to the new Disney+ R49 streaming package?
Afrihost Business Uncapped Feedback
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Reaper84
Expert Member
Afriman My line which is normally fine is messed up lately. It will be fine then all of a sudden this happens?
C:\Windows\system32>tracert www.afrihost.com
Tracing route to www.afrihost.com [197.242.144.102]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms 192.168.0.1
2 * * * Request timed out.
3 1326 ms 7 ms 7 ms 105-236-8-129-esr-lo.mtnbusiness.co.za [105.236.
8.129]
4 * 715 ms 35 ms 41.181.221.254
5 2916 ms 2319 ms 50 ms tb-dca-2.za--qux-c.za.mtnbusiness.net [41.181.19
8.188]
6 * 414 ms 34 ms compj-cpt-1.mtnns.net [196.44.18.2]
7 * 855 ms 41 ms ct-cr-2.za--tb-cr-1.za.mtnns.net [196.44.31.134]
8 * 1533 ms * rb-cr-1.za--ct-cr-2.za.mtnns.net [196.44.31.69]
9 2895 ms 2323 ms 72 ms 196.44.31.97
10 57 ms 80 ms 1500 ms ge10-1-9sub0.te3.jnb6.za.mtnbusiness.net [196.31
.220.12]
11 132 ms 782 ms * tengigabitethernet9-1.gw20.jnb6.za.mtnbusiness.n
et [196.31.220.25]
12 * 982 ms 78 ms tengigabitethernet5-2.hr16.jnb6.za.mtnbusiness.n
et [196.31.63.206]
13 * * * Request timed out.
14 * 2868 ms 3577 ms cms-gm.afrihost.com [197.242.144.102]
Trace complete.
C:\Windows\system32>tracert www.afrihost.com
Tracing route to www.afrihost.com [197.242.144.102]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms 192.168.0.1
2 * * * Request timed out.
3 1326 ms 7 ms 7 ms 105-236-8-129-esr-lo.mtnbusiness.co.za [105.236.
8.129]
4 * 715 ms 35 ms 41.181.221.254
5 2916 ms 2319 ms 50 ms tb-dca-2.za--qux-c.za.mtnbusiness.net [41.181.19
8.188]
6 * 414 ms 34 ms compj-cpt-1.mtnns.net [196.44.18.2]
7 * 855 ms 41 ms ct-cr-2.za--tb-cr-1.za.mtnns.net [196.44.31.134]
8 * 1533 ms * rb-cr-1.za--ct-cr-2.za.mtnns.net [196.44.31.69]
9 2895 ms 2323 ms 72 ms 196.44.31.97
10 57 ms 80 ms 1500 ms ge10-1-9sub0.te3.jnb6.za.mtnbusiness.net [196.31
.220.12]
11 132 ms 782 ms * tengigabitethernet9-1.gw20.jnb6.za.mtnbusiness.n
et [196.31.220.25]
12 * 982 ms 78 ms tengigabitethernet5-2.hr16.jnb6.za.mtnbusiness.n
et [196.31.63.206]
13 * * * Request timed out.
14 * 2868 ms 3577 ms cms-gm.afrihost.com [197.242.144.102]
Trace complete.
Definitely, definitely a line/exchange issue :-( Youll have to report a fault to Telkom. Could also be exchange congestion.
Please run it again with these extra arguments:
and post the results
Z
Any updates on the Twitch.tv streaming issues? Medium is still buffering for me every thirty or so seconds. Haven't been able to watch high quality for some time now
YT 720p is fine
My home uncapped has no twitch buffering at the moment? What line speed do you have again?
Z
Twitch works fine for me too.
Any updates on the Twitch.tv streaming issues? Medium is still buffering for me every thirty or so seconds. Haven't been able to watch high quality for some time now
YT 720p is fine
BTW, which Browser and AV are you using? Its not chrome and avast is it
i.got~issues
Expert Member
Nope
Twitch still buffering every 20s here... has been since this time last Saturday.
Also, getting some weird "slow-down" patches every now and again...
Microsoft Windows [Version 6.3.9600]
(c) 2013 Microsoft Corporation. All rights reserved.
C:\WINDOWS\system32>tracert -w 100000 google.co.za
Tracing route to google.co.za [173.194.34.87]
over a maximum of 30 hops:
1 2 ms 7 ms 5 ms H0M3nE11 [192.168.0.1]
2 25 ms 18 ms 28 ms ipc-recieve-tb-2a.mtnbusiness.net [41.181.54.86]
3 19 ms 19 ms * tb-dca-2.za--qux-c.za.mtnbusiness.net [41.181.198.188]
4 1867 ms 2150 ms 1068 ms compj-cpt-1.mtnns.net [196.44.18.2]
5 759 ms 1120 ms 1845 ms ls-cr-2--tb-cr-1.uk-b.mtnns.net [196.44.31.113]
6 1892 ms 2232 ms 1604 ms am-cr-1.nl--ls-cr-2.uk-a.mtnns.net [196.44.31.183]
7 2165 ms 1524 ms 2113 ms am-tpr-1.nl--am-cr-1.nl-a.mtn.net [209.212.111.141]
8 1462 ms 1415 ms * core2.ams.net.google.com [195.69.145.100]
9 166 ms 168 ms 168 ms 209.85.254.95
10 202 ms 207 ms 221 ms 72.14.238.69
11 167 ms 167 ms 175 ms 209.85.240.29
12 164 ms 191 ms 164 ms 209.85.253.197
13 189 ms 171 ms 168 ms 209.85.253.31
14 164 ms 167 ms 179 ms lhr14s19-in-f23.1e100.net [173.194.34.87]
Trace complete.
C:\WINDOWS\system32>
It works perfectly, then gets all weird and non-responsive internationally... like just now, with the above tracer route.
/scratches head
/tries to look non-foolish
Twitch still buffering every 20s here... has been since this time last Saturday.
Also, getting some weird "slow-down" patches every now and again...
Microsoft Windows [Version 6.3.9600]
(c) 2013 Microsoft Corporation. All rights reserved.
C:\WINDOWS\system32>tracert -w 100000 google.co.za
Tracing route to google.co.za [173.194.34.87]
over a maximum of 30 hops:
1 2 ms 7 ms 5 ms H0M3nE11 [192.168.0.1]
2 25 ms 18 ms 28 ms ipc-recieve-tb-2a.mtnbusiness.net [41.181.54.86]
3 19 ms 19 ms * tb-dca-2.za--qux-c.za.mtnbusiness.net [41.181.198.188]
4 1867 ms 2150 ms 1068 ms compj-cpt-1.mtnns.net [196.44.18.2]
5 759 ms 1120 ms 1845 ms ls-cr-2--tb-cr-1.uk-b.mtnns.net [196.44.31.113]
6 1892 ms 2232 ms 1604 ms am-cr-1.nl--ls-cr-2.uk-a.mtnns.net [196.44.31.183]
7 2165 ms 1524 ms 2113 ms am-tpr-1.nl--am-cr-1.nl-a.mtn.net [209.212.111.141]
8 1462 ms 1415 ms * core2.ams.net.google.com [195.69.145.100]
9 166 ms 168 ms 168 ms 209.85.254.95
10 202 ms 207 ms 221 ms 72.14.238.69
11 167 ms 167 ms 175 ms 209.85.240.29
12 164 ms 191 ms 164 ms 209.85.253.197
13 189 ms 171 ms 168 ms 209.85.253.31
14 164 ms 167 ms 179 ms lhr14s19-in-f23.1e100.net [173.194.34.87]
Trace complete.
C:\WINDOWS\system32>
It works perfectly, then gets all weird and non-responsive internationally... like just now, with the above tracer route.
/scratches head
/tries to look non-foolish
Okay, something is wrong. You seem to be having packet loss :/ Please would you connect via a LAN cable and see what happens
Edit: OH! And which browser and AV are you using?
i.got~issues
Expert Member
Okay, something is wrong. You seem to be having packet loss :/ Please would you connect via a LAN cable and see what happens
Edit: OH! And which browser and AV are you using?
I am using Firefox 27 and Opera 12.16 with ESET NOD32 5.2.15.1
C:\WINDOWS\system32>tracert -w 100000 google.co.za
Tracing route to google.co.za [173.194.34.95]
over a maximum of 30 hops:
1 1 ms 1 ms 1 ms H0M3nE11 [192.168.0.1]
2 23 ms 19 ms 32 ms 41.181.201.94
3 130 ms 111 ms 53 ms tb-dca-2.za--qux-c.za.mtnbusiness.net [41.181.198.188]
4 102 ms 98 ms 112 ms compj-cpt-1.mtnns.net [196.44.18.2]
5 257 ms 191 ms 257 ms ls-cr-2--tb-cr-1.uk-b.mtnns.net [196.44.31.113]
6 288 ms 625 ms 305 ms am-cr-1.nl--ls-cr-2.uk-a.mtnns.net [196.44.31.183]
7 211 ms 254 ms 234 ms am-tpr-1.nl--am-cr-1.nl-a.mtn.net [209.212.111.141]
8 248 ms 269 ms 284 ms core2.ams.net.google.com [195.69.145.100]
9 391 ms 390 ms 368 ms 209.85.254.90
10 776 ms 750 ms 1177 ms 209.85.253.249
11 1506 ms 1420 ms 1642 ms 209.85.246.153
12 197 ms 191 ms 198 ms 209.85.244.241
13 1959 ms 295 ms 313 ms 209.85.253.31
14 * 202 ms 211 ms lhr14s19-in-f31.1e100.net [173.194.34.95]
Trace complete.
C:\WINDOWS\system32>
Microsoft Windows [Version 6.3.9600]
(c) 2013 Microsoft Corporation. All rights reserved.
C:\WINDOWS\system32>tracert -w 100000 www.afrihost.com
Tracing route to www.afrihost.com [197.242.144.102]
over a maximum of 30 hops:
1 1 ms 1 ms 1 ms H0M3nE11 [192.168.0.1]
2 74 ms 28 ms 29 ms ipc-recieve-tb-1a.mtnbusiness.net [41.181.53.150]
3 58 ms 32 ms 43 ms tb-dca-2.za--qux-c.za.mtnbusiness.net [41.181.198.188]
4 25 ms 33 ms 33 ms compj-cpt-1.mtnns.net [196.44.18.2]
5 54 ms 65 ms 59 ms ct-cr-2.za--tb-cr-1.za.mtnns.net [196.44.31.134]
6 44 ms 43 ms 45 ms rb-cr-1.za--ct-cr-2.za.mtnns.net [196.44.31.69]
7 80 ms 72 ms 59 ms 196.44.31.97
8 125 ms 138 ms 120 ms 196.30.1.39
9 151 ms 127 ms 144 ms tengigabitethernet1-1.gw21.jnb6.za.mtnbusiness.net [196.31.220.21]
10 46 ms 46 ms 53 ms tengigabitethernet5-1.hr16.jnb6.za.mtnbusiness.net [196.31.63.202]
11 68 ms 85 ms 86 ms vlan9.ah-ha-2.za.mtnbusiness.net [196.30.42.133]
12 35 ms 38 ms 38 ms cms-gm.afrihost.com [197.242.144.102]
Trace complete.
C:\WINDOWS\system32>
There is definitely something up with your line/exchange :-(
See those bolded parts - they should be under 20ms :/ You'll have to report a line fault with Afrihost/Telkom (or both... that works too
)
i.got~issues
Expert Member
There is definitely something up with your line/exchange :-(
See those bolded parts - they should be under 20ms :/ You'll have to report a line fault with Afrihost/Telkom (or both... that works too
Thanks Mr Z.
Will indeed do just that with Telkom, the ADSL circuit is with them.
It is intermittent... working great then wobbles for a few hours in the month.
No pattern, sometimes an afternoon during the work week, and then a time in the morning on a Sunday or like now on a Saturday early evening.
Sounds like congestion
I wish you good luck, it can sometimes be quite a pain to get fixed :/
Home uncapped? This is the business uncapped thread...
5Mbit/s line on a 4Mbit/s acount.
People a couple of pages ago were having issues. Was at a friend with MWEB 4Mbit uncapped on a 6Mbit line today and he had no issues streaming.
Using the most up to date Chrome browser with Microsoft AV (Windows 8).
Again, all other streams are fine. It's just twitch being silly.
wingnut771
Honorary Master
Hence i draw the conclusion that AH (MTN) sux.
I have a 6Mbps business account on a 7Mbps line. Speed tests at 5.9. As I said above, no Twitch issues for me.
Because of Twitch streaming? And I don't even have Twitch issues with my AH account. Afrihost has won the ISP of the Year award for three years running for a reason.
wingnut771
Honorary Master
This does not compute with me.
For an ISP to basically shape their home uncapped clients 20 out of 24 hours a day to 6% of their line speed (referring to east and south) at the moment because of their lack of capacity, which isn't the first time this has happened with them, a year ago we were in the same situation, so, yes, it boggles my mind how they won that award :wtf: consecutively :wtf:
EDIT: must be their awesome clientzone and it's DIY features. No one comes close in that department!
I demand more than just flashy tools, I require solid bandwidth, luckily, I know where to find it.
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Except that they don't shape everyone to 6%. It's dependant on demand for particular areas, so heavy users in light areas are subjected to minimal shaping whilst light users in heavy areas get nailed. It's not a nice system, despite being practical, but then again AH home uncapped has never been anything to write home about. AH business is where it's at.
wingnut771
Honorary Master
This is a good deal, I can't deny that, but with home uncapped, I can safely say that in the south and maybe the east and definitely in the north (before their upgrade) they were implementing blanket shaping across all clients, even new customers with 1GB usage were getting shaped to 6%, now that in my book is criminal, and not worth any of my time, and also won't be dooped into spending yet more money in upgrading to business because there are plenty of other home uncapped options out there that are light years ahead of MTN's attempt.
EDIT: I "might" revisit home uncapped after their IPC upgrades.
Last edited:
That's your choice. But once you go unshaped you can't go back - try it and their claws will sink in deep. AH business is heaven to me.
wingnut771
Honorary Master
Rant on/
I feel AH is becoming the new WA.
WA really set themselves from the rest when they first started out. Then they grew, which caused a lot of problems with PR image (passed off the impression that they didn't give a damn) and timely customer support.
AH blew the market away with their R29 capped data. They claimed they were able to do this because they used their advertising budget to subsidise us consumers.
Since then, they have taken over Axxess, although they still keep the management seperate, this still raises the question:
How can Axxess be cheaper than AH when we have cricket stadiums named after the former?
I feel AH is becoming the new WA.
WA really set themselves from the rest when they first started out. Then they grew, which caused a lot of problems with PR image (passed off the impression that they didn't give a damn) and timely customer support.
AH blew the market away with their R29 capped data. They claimed they were able to do this because they used their advertising budget to subsidise us consumers.
Since then, they have taken over Axxess, although they still keep the management seperate, this still raises the question:
How can Axxess be cheaper than AH when we have cricket stadiums named after the former?
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