Afrihost Business Uncapped Feedback

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As per request to compare with...

Multi thread tests:
PTA-PTA (node: vodacom)


PTA-CT (node: vodacom)


PTA-UK London (node: vorboss limited)


PTA-US NY (node: optimum online)


Single thread tests:
TESTMy.net 25meg


:::.. Download Speed Test Result Details ..:::
Download Connection Speed:: 2246 Kbps or 2.2 Mbps
Download Speed Test Size:: 25 MB or 25600 kB or 26214400 bytes
Download Binary File Transfer Speed:: 281 kB/s
Tested At:: http://TestMy.net Version 13
Validation:: http://testmy.net/db/efIsnFS
TiP Measurement Summary:: Min 1.23 Mbps | Middle Avg 2.29 Mbps | Max 3.75 Mbps | 58% Variance
TiP Data Points:: 2.51 Mbps, 2.78 Mbps, 3.39 Mbps, 3.75 Mbps, 2.48 Mbps, 1.33 Mbps, 1.23 Mbps, 1.75 Mbps, 2.03 Mbps, 2.5 Mbps, 2.26 Mbps, 1.67 Mbps, 2.15 Mbps, 2.3 Mbps, 1.46 Mbps, 1.98 Mbps, 3.39 Mbps, 2.53 Mbps, 1.52 Mbps
More Stats:: http://testmy.net/compID/965061331901
Test Time:: 2014-03-25 19:16:58 Local Time
Location:: Pretoria, ZA ZA >> Destination:: Dallas, TX US
1MB Download in 3.64 Seconds - 1GB Download in ~1 Hour - 40X faster than 56K
This test of exactly 25600 kB took 93.428 seconds to complete
Running at 229% of hosts average (MTN Business Solutions http://testmy.net/hoststats/mtn_business_solutio)
User Agent:: Mozilla/5.0 (Windows NT 6.3; WOW64; Trident/7.0; rv:11.0) like Gecko [!]
 
Afrihost Business uncapped sadness

AfriMan said:
Definitely doesn't look good. Please run the tests suggested by Zertop or drop me a PM so I can talk you through using our Network Test App for the same diagnostics :(
Click to expand...

Here are the results from your tests:

This is the 3rd night in a row that i cannot even use my "premium uncapped, unshaped" business 2mb adsl account to even stream a youtube video in 144p, needless to say i am not happy nor impressed.

  1. are you guys shaping,
  2. is their a softcap,
  3. do you limit priority on business accounts after hours

Please can you give your customers some feedback?


Ping Test:

ping 197.242.144.102

64 bytes from 197.242.144.102: icmp_req=1 ttl=58 time=81 ms
64 bytes from 197.242.144.102: icmp_req=2 ttl=58 time=52 ms
64 bytes from 197.242.144.102: icmp_req=3 ttl=58 time=55 ms
Request timeout for icmp_seq 4
64 bytes from 197.242.144.102: icmp_req=5 ttl=58 time=51 ms


ping 8.8.8.8

Request timeout for icmp_seq 1
64 bytes from 8.8.8.8: icmp_req=2 ttl=43 time=200 ms
64 bytes from 8.8.8.8: icmp_req=3 ttl=43 time=193 ms
Request timeout for icmp_seq 4
Request timeout for icmp_seq 5



Trace Test:

traceroute -n 197.242.144.102

1 192.168.1.1 1 ms 1 ms
2 105.236.10.6 11 ms 13 ms
3 41.181.198.1 28 ms
41.181.51.1 23 ms
4 196.44.18.2 23 ms
41.181.198.1 28 ms
5 196.44.31.1 30 ms
196.44.18.2 30 ms
6 196.44.31.6 53 ms
196.44.31.1 31 ms
7 196.44.31.9 51 ms
196.44.31.6 53 ms
8 196.31.220.2 45 ms
196.44.0.2 52 ms
9 196.31.63.2 44 ms
196.31.220.1 67 ms
10 196.30.42.1 45 ms
196.31.220.2 43 ms
11 197.242.144.1 54 ms
196.31.63.2 45 ms
12 197.242.144.1 58 ms


traceroute -n 8.8.8.8

1 192.168.1.1 1 ms 1 ms
2 105.236.10.6 12 ms 12 ms
3 41.181.53.1 29 ms 31 ms
4 41.181.198.1 32 ms 31 ms
5 196.44.18.2 24 ms 24 ms
6 196.44.31.6 73 ms
196.44.31.1 30 ms
7 41.181.139.1 50 ms
196.44.31.6 51 ms
8 72.14.194.7 55 ms 72 ms
9 66.249.95.8 192 ms
Request timed out *
10 Request timed out *



DNS Test:

nslookup www.afrihost.com

Name: www.afrihost.com
Address: 197.242.144.102


nslookup www.google.com

Name: www.google.com
Address: 173.194.34.144
Name: www.google.com
Address: 173.194.34.146
Name: www.google.com
Address: 173.194.34.145
Name: www.google.com
Address: 173.194.34.148
Name: www.google.com
Address: 173.194.34.147


nslookup thishouldfail.afrihost.com

** server can't find thisshouldfail.com: NXDOMAIN
 
3395238472.png
Very dissapointed, imagine running a business off this type of line, how would it affect my ability to service my customers, what would the revenue loss be to my business, how much would the inability to transact online cost me?
 
3395254308.png
Local SA speedtest yields same pathetic, poor results. And I have nothing else connected to my router, no backgraound dl`s or anything, have reset the router, rebooted it etc etc...
 
Totally unacceptable, cant even load the speedtest web site. Log onto Mweb and bam!! its flying!!!!!!!!!!! and Afrihost reps awol once again. Will call to cancel in the morning.
 
Last edited:
blaaislaai said:
Mine is even worse than that.. :(
Click to expand...

Its a joke mate, let me tell you we pay top dollar every month and always here towards the end of the month the speeds get terrible, time after time, something is up behind the scenes...
 
PurSpyk!! said:
Totally unacceptable, cant even laod the speedtest web site. Log onto Mweb and bam!! its flying!!!!!!!!!!!
Click to expand...

My friend who lives a few houses away has an Mweb account that is half the speed of mine and it is a standard account and he gets better results than me, hell he can at play a youtube vid, i cant even on 144p! A joke i tell you!
 
LegionECX said:
View attachment 107742
Very dissapointed, imagine running a business off this type of line, how would it affect my ability to service my customers, what would the revenue loss be to my business, how much would the inability to transact online cost me?
Click to expand...

Well I am trying to run a buisness with this line, so imaginbe my fustration!!!!!
 
I want to know:

1.are AH shaping,
2.is their a softcap on these business accounts?,
3.do they limit priority on business accounts after hours
 
LegionECX said:
Its a joke mate, let me tell you we pay top dollar every month and always here towards the end of the month the speeds get terrible, time after time, something is up behind the scenes...
Click to expand...

Capacity issues, give away extra bandwidth to capped users without thinking, and now we have these issues. We pay a premium, get nothing extra and lumped with poor service. Sorry this should be brought to the advertising board!!
 
LegionECX said:
I want to know:

1.are AH shaping,
2.is their a softcap on these business accounts?,
3.do they limit priority on business accounts after hours
Click to expand...

Dont expect answers, all you will get is a generic answer. I actually feel sorry for the reps on this forum, but we have to vent at someone.
 
PurSpyk!! said:
Capacity issues, give away extra bandwidth to capped users without thinking, and now we have these issues. We pay a premium, get nothing extra and lumped with poor service. Sorry this should be brought to the advertising board!!
Click to expand...

I agree, but they know that no-one has the time nor money to follow through with this though, so it`s business as usual from here on, look what happenend when MWEB culled the herd recently, they are still around and doing fine, same will happen here folks...
 
PurSpyk!! said:
Afrihost reps awol once again. Will call to cancel in the morning.
Click to expand...

Mmmmm .... What's going on here, first Afriperson responds like crazy, then there are these spells where the guy pops in for a quick how's your aunty, and disappears again?

I don't need any help from AH, but would be nice to see responses to some of the concerns.
 
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