Afrihost Business Uncapped Feedback

[Elbad]

This is all just very clever marketing. I'm going to have to top up my Afrihost mobile data, coz it's faster than my wifi

 

[Zertop]

This is all just very clever marketing. I'm going to have to top up my Afrihost mobile data, coz it's faster than my wifi

Hahahaha

 

[diepeterpan]

I am having the same problem on my uncapped bussiness than last week wed. Doubt that it is line fault, ES and SFErr all fine.

Line speeds are all over the place. I have recommended a number of friends to AH just hope I did not make a mistake.

Internet speed improved every minute (AH bottleneck in CT or Exchange)?

Sunday was OK, Monday morning perfect, Monday evening crap..... Funny pattern.

 

[Bryn]

So because you're not having an issue there aren't any?

I never said there weren't any issues going around. Obviously there are, looking at this thread. But the fact that my account is routing via CT and is functioning fine suggests that it's not as simple as a CT IPC problem.

Sorry, thought he was in CPT :/

I'm in PE though, which goes through CT.

 

[TEXTILE GUY]

Has Afriperson gone on leave?

 

[jeanres]

Something just happened in Claremont Cape Town no internet

 

[Gatecrasher]

zertop and i-got-issues.... please get a room. come back and make a single post when you've reached a conclusion.

My question to AH Support is now about ten pages back.

 

[i.got~issues]

zertop and i-got-issues.... please get a room. come back and make a single post when you've reached a conclusion.

My question to AH Support is now about ten pages back.

Hoooboy;

I'm sorry, but AH business uncapped this month is just not the same service it has been in prior months. Despite all the green lights and hunky-dory comments from support on here. This service is badly degraded here in the South. Period.

So it works fine sometimes, like at 5am. But right now for instance, trying to stream a video, its a complete bunch of horse manure. And on a 8Mb/s line too. IPC upgrade is due when? Last time we heard it was "soon." How long do we have to wait for the normal service (the one I'm usually happy to pay for) to be resumed?

^^ Bump

 

[savage]

Ok well my speeds seems to be better *touch wood*...

9AM in the morning and I'm still managing 10mbit/s flat now. Normally it slows down from around 7:30 onwards. Still a good 80GB to go, so will keep an eye on it and see how it goes during the course of the day.

Last night's slow FTP must have been some other issue.

 

[AfriMan]

zertop and i-got-issues.... please get a room. come back and make a single post when you've reached a conclusion.

My question to AH Support is now about ten pages back.

Sorry your support query was lost here.

Please drop me a DM ASAP so I can get onto this for you

 

[AfriMan]

Ok well my speeds seems to be better *touch wood*...

9AM in the morning and I'm still managing 10mbit/s flat now. Normally it slows down from around 7:30 onwards. Still a good 80GB to go, so will keep an eye on it and see how it goes during the course of the day.

Last night's slow FTP must have been some other issue.

Glad you're seeing better speeds. We're also not seeing the high demand we've been managing of late, so let's hope that it stays like this until our new capacity goes live

 

[AfriMan]

Has Afriperson gone on leave?

Sorry, I was away for a good while, busy travelling the globe

If you have any queries that I haven't got to, please drop me a PM - I'm totally back now

 

[AfriMan]

Internet speed improved every minute (AH bottleneck in CT or Exchange)?

Sunday was OK, Monday morning perfect, Monday evening crap..... Funny pattern.

View attachment 107510

There could be inconsistent performance until we upgrade our network in the South and we can ensure that we're not seeing occasional spikes in latency and contention. We're doing whatever we can now to ensure a smooth experience with the resources we have - we're expecting that the new capacity should be available very soon.

 

[savage]

Glad you're seeing better speeds. We're also not seeing the high demand we've been managing of late, so let's hope that it stays like this until our new capacity goes live

So now I'm confused again. DO YOU, or DO YOU NOT have shortages in terms of capacity? I think we just need a clear answer on this - it will go a long way in trying to sort out issues for allot of people.

 

[Mark.K]

When is soon afriman like could you tell us the latest it will be here?

 

[PurSpyk!!]

They have no idea when soon is, but we still pay the full price for an underperforming product.

 

[AfriMan]

The current speed of my 2mb uncapped unshaped business adsl account, no background downlaods or anything.

View attachment 107498

Anyone if Plz area having same issues?
My friend lives a few houses away and is on a lame mweb 1mb and he is fine, why is this?

Definitely doesn't look good. Please run the tests suggested by Zertop or drop me a PM so I can talk you through using our Network Test App for the same diagnostics

 

[skoenman]

Please check you inbox Afriman sent you a message yesterday like requested???

 

[Zertop]

Please check you inbox Afriman sent you a message yesterday like requested???

You sure it wasn't AfriGuy? Afriman wasnt active here yesterday if im not mistaken

 

[eddief1]

@AfriMan

I think you need to go back to like page 300 on this thread...There are many many angry people here. Everything has been pathetic in the South for a while now, with zero explanation from Afrihost, and support has been non existent