Afrihost Business Uncapped Feedback

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Anyone else having issues connecting at the moment? My router doesnt want to connect to the net..
 
Net was fine and then suddenly just cut out. Now it doesnt want to connect. Adsl light comes on but the internet light she stays off. Hoping it isn't the router
 
They say they don't shape Business Uncapped, yet here is their senior rep describing shaping but calling it something else but with similar symptoms. In fact I would say they have been doing this for a while.
 
We're seeing problems accessing Cloudflare hosted sites. From our testing this seems to be consistent with sites not being able to load. As some have mentioned, switching over to Google DNS should resolve this for, while we figure out what has happened here. We have confirmed that our DNS cluster is still running, and other sites are loading as normal.
 
Hi Afriman

Seems like my torrents are dead, same one that use to run full line speed now just trickels @ 0.2Kb/s
 
Hi Afriman

Seems like my torrents are dead, same one that use to run full line speed now just trickels @ 0.2Kb/s

Torrents should not be affected by DNS, usually it's the only thing that works when everything else dies.

Have you run the network test app or any sync tests on your line? Maybe we can sort out over PM :(
 
Any clues as to why my line might have dropped last night. It is all back to normal this morning. Did anything happen around 10pm last night that we should know of?
 
Any clues as to why my line might have dropped last night. It is all back to normal this morning. Did anything happen around 10pm last night that we should know of?

Hi

last month I had the same happen on my line, but my line was down for 3 days. I could connect but I had no Internet. I even had level 2 support from Telkom help me. and no matter which account I used, even the Telkom Tech's personal account, it would not connect. Tried different routers, and then all of a sudden it worked again. Someone said something about Radius server issues, but it was never confirmed. odd that no one seemed to know what the issue was.
 
Any clues as to why my line might have dropped last night. It is all back to normal this morning. Did anything happen around 10pm last night that we should know of?

I saw a few people post this on Twitter last night - I'm trying figure out if they were all in the Randburg area.

From the overall North network, the network didn't drop at 10pm at all, don't see any significant dips in traffic.
 
Hi

last month I had the same happen on my line, but my line was down for 3 days. I could connect but I had no Internet. I even had level 2 support from Telkom help me. and no matter which account I used, even the Telkom Tech's personal account, it would not connect. Tried different routers, and then all of a sudden it worked again. Someone said something about Radius server issues, but it was never confirmed. odd that no one seemed to know what the issue was.

Sounds more like the local BRAS is not issuing IP addresses correcly, so sessions are not starting regardless of which network you use. That's a wild and unsubstantiated theory - but it would be my one ;)
 
I saw a few people post this on Twitter last night - I'm trying figure out if they were all in the Randburg area.

From the overall North network, the network didn't drop at 10pm at all, don't see any significant dips in traffic.

Thanks man, was very strange indeed
 
Hi

last month I had the same happen on my line, but my line was down for 3 days. I could connect but I had no Internet. I even had level 2 support from Telkom help me. and no matter which account I used, even the Telkom Tech's personal account, it would not connect. Tried different routers, and then all of a sudden it worked again. Someone said something about Radius server issues, but it was never confirmed. odd that no one seemed to know what the issue was.

Thanks for the reply :)
 
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