Afrihost Business Uncapped Feedback

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Another weekend with extremely high latency. The moment I switch back to my WA account, everything becomes perfect.
 
RonnieZA said:
Hi all
Switched to Afihost business and got fixed ip address. Before I set up the fixed ip ran a speedtest and got all most full line speed for 10meg line. After setting up the fixed ip I get speedtest of around 5.5meg. Is this normal.
http://www.speedtest.net/my-result/3724421040

Thanks
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Lol of course not. Just reboot your router for now. If problem still remains post a trace route in this thread just to rule out line issues.
 
Rohan said:
Not a line fault, when this happens I can switch to my web africa account and get full speed without having to reboot the router. Also local traffic remains solid, I can get full speed on a local test. Only international is affected. So deff not a line fault.
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I'm still thinking we need to look deeper into this. Resetting your router can't affect international routing or throughput, unless there is DNS issue. Something must change and generally a reboot only affect line synch. Remember that when you swop ISP accounts you are also changing IP address and resynching your line, effectively (unless you're using passthrough and not changing your ISP account).
 
Chevron said:
Now you see why I said what I did earlier? You guys like blaming the line when it's not.
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As I replied on previous post, rebooting your router changes nothing on the ISP network. The only change could possibly be changing IP addresses, but you would need to leave your router off for some time for the IP you were using to go back into circulation, or generally you will get the same IP. A router reset is only basically resetting the line sync to the exchange, doesn't really have an effect on the ISP network - but I'm happy to be corrected if this assumption is incorrect :(
 
RonnieZA said:
Hi all
Switched to Afihost business and got fixed ip address. Before I set up the fixed ip ran a speedtest and got all most full line speed for 10meg line. After setting up the fixed ip I get speedtest of around 5.5meg. Is this normal.
http://www.speedtest.net/my-result/3724421040

Thanks
Click to expand...

I do find that speeds are a little slower with fixed IP becuase of the additional overhead for the LT2P connection/tunnel. Shouldn't really be to that level though. We'll need to doublecheck that you're getting normal throughput otherwise and then check if the L2TP server is working well or perhaps slower than it usually is :(
 
AfriMan said:
As I replied on previous post, rebooting your router changes nothing on the ISP network. The only change could possibly be changing IP addresses, but you would need to leave your router off for some time for the IP you were using to go back into circulation, or generally you will get the same IP. A router reset is only basically resetting the line sync to the exchange, doesn't really have an effect on the ISP network - but I'm happy to be corrected if this assumption is incorrect :(
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The problem is with AH, like I said - when I experience this speed decrease it only happen with international. I can do a local speed test to Rosebank and get full speed without switching accounts or rebooting the router. It almost seems like shaping on international. I am still waiting on critical care regarding this issue. They said they will investigate - still haven't heard anything
 
Rohan said:
The problem is with AH, like I said - when I experience this speed decrease it only happen with international. I can do a local speed test to Rosebank and get full speed without switching accounts or rebooting the router. It almost seems like shaping on international. I am still waiting on critical care regarding this issue. They said they will investigate - still haven't heard anything
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^^ This... exactly my experience ... almost like IPC issues of old... feels just like international being throttled.

Where are you based?
 
i.got~issues said:
^^ This... exactly my experience ... almost like IPC issues of old... feels just like international being throttled.

Where are you based?
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Orkney, North West - critical care did mention it could be IPC problems and they need to prove it to MTN.
 
Rohan said:
The problem is with AH, like I said - when I experience this speed decrease it only happen with international. I can do a local speed test to Rosebank and get full speed without switching accounts or rebooting the router. It almost seems like shaping on international. I am still waiting on critical care regarding this issue. They said they will investigate - still haven't heard anything
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I'm sure you can expect feedback from them soon :)
 
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With no other devices connected via Wifi through the router, no downloads running in the background, etc, Youtube vids STILL buffer at 480p now and "Auto" setting on Youtube goes to either 240p or 360p.

Everything else works perfectly fine. Downloads run perfectly, no browsing hiccups, etc.
It is ONLY video streaming (any online streaming vids, not just Youtube) that has been an issue for over a month already.
Even the "locally cached" YT vids do this.
 
AfriMan said:
I don't know of general DNS issues. What sort of issues are you seeing? Are you running any traces to IP addresses you can't reach?
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Just random time outs and dropped connection, fixed itself when the wind died down, is gonna be a FUN rainy season:(
 
Something I also experienced over the weekend on a business uncapped account, with prioritization turned on, my streaming experience is better than with it turned off.
 
I have currently canceled my openweb gold account and I'm in the process of finding a new isp. This account will mainly be used for streaming during the day and downloads at night. Looking at the comments about I am a little hesitant to use afrihost as an isp. But, I am willing to give it a try if I can test the service for a day or two first. Are there any 2mbps test accounts available? I know 2mbps is not ideal for streaming, but it works well enough while using any capped account.
 
MaxST said:
I have currently canceled my openweb gold account and I'm in the process of finding a new isp. This account will mainly be used for streaming during the day and downloads at night. Looking at the comments about I am a little hesitant to use afrihost as an isp. But, I am willing to give it a try if I can test the service for a day or two first. Are there any 2mbps test accounts available? I know 2mbps is not ideal for streaming, but it works well enough while using any capped account.
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Just use the free 1Gb account. But from personal experience the streaming on it is superior to the Business accounts. The AH capped accounts have no issue with streaming.
 
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