Afrihost Business Uncapped Feedback

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We are having issues as well. Our lines, both on Business DSL, and our emails. Sometimes it connects, sometimes is doesn't.

We're in Greenside, JHB.

Sent support an email, but as is often the case, they're not the fastest to reply.
 
We are investigating the issue. Sorry for the problems.
 
Velenoso said:
What is happening with Afrihost today? Our mail is not connecting at all. Internet is working intermittently and slow when it is working. Afrihost mobile is not working AT ALL.

Is there a problem with the network? I am at this point seriously considering cancelling my entire account with you, this is costing us money.
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We're having some connectivity issues this morning. Started with problems in Durban, and seems to have also started occurring in Gauteng as Durban was starting to improve.

We're still investigating the cause, but we are definitely putting all our resources on this as highest priority.
 
Velenoso said:
What is happening with Afrihost today? Our mail is not connecting at all. Internet is working intermittently and slow when it is working. Afrihost mobile is not working AT ALL.

Is there a problem with the network? I am at this point seriously considering cancelling my entire account with you, this is costing us money.
Click to expand...

We were having issues with Mobile this morning but that has been resolved. We are looking at the reported ADSL problems at the moment.
 
Ho3n3r said:
So, not just me then. I can barely use the service this morning.

I sometimes need to reload pages a third time to get it open, other times it's immediate. Pings are fine though:

..........

Ping statistics for 173.194.34.137:
Packets: Sent = 37, Received = 37, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 189ms, Maximum = 213ms, Average = 190ms[/B]

There is most definitely a rat in the Afrihost system.
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Oh yes, forgot to add, I'm in Centurion, Pretoria.
 
Velenoso said:
Mobile is now working we are using the Mi-Fi as an interim solution. ADSL still no good (outgoing mail, forget it)
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We are running maintenance at the moment to try fix the issue. You might loose connectivity.
 
killerbyte said:
Downloading World of Warcraft at 200KB/s... only 15 hours left
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Get a 10meg account. It does wonders to time :twisted:
Got myself a 2Mb business account so I don't use all my cap on non-time-critical file transfers, and wow, it feels so slow :D
 
froot said:
Get a 10meg account. It does wonders to time :twisted:
Got myself a 2Mb business account so I don't use all my cap on non-time-critical file transfers, and wow, it feels so slow :D
Click to expand...

10 meg needs a lot of money plus my exchange only supports 4meg (which is still out of the budget).
 
froot said:
Afri-someone, any idea why my account isn't showing any usage for today?

https://www.dropbox.com/s/gkmk04ewjy00w3f/Screenshot 2013-10-15 12.07.40.png

Likewise with my capped account.... and I'm just scared it gets mass-updated later and then I end up with a finished capped account.
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Heya froot

I've had a look on your account and the usage totals seem to be displaying correctly :)
Drop me a PM with a specific account and which ClientZone I can replicate the error on and I'll follow up for you.
 
AfriGuy said:
Heya froot

I've had a look on your account and the usage totals seem to be displaying correctly :)
Drop me a PM with a specific account and which ClientZone I can replicate the error on and I'll follow up for you.
Click to expand...

It started updating about an hour or two ago. My capped one is fine (whew) but my Business account is way behind ;)
I've done 5.6GB on it today btw.

This business account is really epic though. Wish I had the needs (and financial resources) for a 10Meg account :)
 
froot said:
It started updating about an hour or two ago. My capped one is fine (whew) but my Business account is way behind ;)
I've done 5.6GB on it today btw.

This business account is really epic though. Wish I had the needs (and financial resources) for a 10Meg account :)
Click to expand...

It could be an accounting slow down on our end thats causing the delay in tracking your bandwidth. As long as your Capped package is up to date I'm happy - it should update the rest soon :)
The Business Uncapped accounts are awesome indeed!
 
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