Afrihost Business Uncapped Feedback

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I wanted to move to Afrihost business uncapped myself but not so sure anymore.

Just a quick question though, if I do decide to move over, will I have downtime while MWEB transfers my line to Telkom and then Afrihost transfers it from Telkom?

What is the best way to do this with regards to giving MWEB a months notice?
 
jeanres said:
@Afriman when can I expect a call from your "consultant" I have a business account, should it not have priority support?
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Last time I logged a call, it took 5 days before I was actually able to speak to a person... *also business uncapped.
 
PseudZ said:
I wanted to move to Afrihost business uncapped myself but not so sure anymore.

Just a quick question though, if I do decide to move over, will I have downtime while MWEB transfers my line to Telkom and then Afrihost transfers it from Telkom?

What is the best way to do this with regards to giving MWEB a months notice?
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There is no downtime with regard to line transfers.
 
PseudZ said:
I wanted to move to Afrihost business uncapped myself but not so sure anymore.

Just a quick question though, if I do decide to move over, will I have downtime while MWEB transfers my line to Telkom and then Afrihost transfers it from Telkom?

What is the best way to do this with regards to giving MWEB a months notice?
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When it works it's great but it does not work today hehe
 
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jeanres said:
It's funny that DSL support on the live chat is offline
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Saw that too. It seems the wheels have well and truly come off, now that Business and Capped accounts are performing like a dogs breakfast...
 
jeanres said:
Why oh why did I give my line to Afrihost
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I'm also thinking of moving my line back to Telkom and only using Afrihost as an ISP. The lack of response in this thread as well as through other channels is rather concerning.
 
Hush9300 said:
I'm also thinking of moving my line back to Telkom and only using Afrihost as an ISP. The lack of response in this thread as well as through other channels is rather concerning.
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Keeping my line with Telkom because lately their service has been awesome.

600GB so far this moth though through Afrihost, so I'm a happy camper:)
 
Sending PM's, and they never get respondee too, and as others have said, calling does not help, and online support is offline. Really this is extremely poor support. I have created various support tickets with the support ticket system, they also never get responded too.

If you try the online support and its offline, Agents are not available at this time. Please leave a message. Thank you. It prompts for a Subject, but were does one add a subject??
 
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@Afriman stop sending stupid pm's, I asked you to get someone to call me, so do that! And I need a call in the next 5 minutes
 
Ok @afriman I am tired of doing this back and forth **** on mybroadband! Either get someone who can call me or I will take my money elsewhere
 
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