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Question of the Day: How much are you willing to pay for a Springboks vs All Blacks ticket?
Afrihost Business Uncapped Feedback
- Thread starter Lino
- Start date
- Status
For the last week I have had severe latency issues with my account. Also disconnections that stay disconnected for about 7 hours. I am currently disconnected now, and service support is down, and live chat is offline, the turnaround time on an email support request is about 5 hours, most of the time I get a reply after 11pm.
I have sent Afriguy a couple of private messages and not a peep from him either.
My kids like to use their iPads and some of the games need to have an internet connection, however even though I'm connected they can't even play, as they are getting timeouts.
I was told in one email to go onto saix.net to speedstest.........lol page wouldn't even load.
Absolutely horrendous service, from them and also not having my internet connection up is harming my ability to do my work, especially over the weekend.
Themba, and Chris said they reset and resynced my line, and all would be ok, when I pressed them and asked what they found wrong, they said nothing they could see.
Here I am on Sunday afternoon, no support available and I have no connection.
Great job Afrihost
I have sent Afriguy a couple of private messages and not a peep from him either.
My kids like to use their iPads and some of the games need to have an internet connection, however even though I'm connected they can't even play, as they are getting timeouts.
I was told in one email to go onto saix.net to speedstest.........lol page wouldn't even load.
Absolutely horrendous service, from them and also not having my internet connection up is harming my ability to do my work, especially over the weekend.
Themba, and Chris said they reset and resynced my line, and all would be ok, when I pressed them and asked what they found wrong, they said nothing they could see.
Here I am on Sunday afternoon, no support available and I have no connection.
Great job Afrihost
i.got~issues
Expert Member
Lucky lucky fish!
I have had to use backups accounts for weeks now... insane packet loss and latency spikes on my AH Business Account.
I suspended last month's cancellation and I am waiting for the miracle of the 10th to occur, if no improvement before the 23rd, so long AH.
Lino
I am back
- Joined
- Jan 26, 2008
- Messages
- 13,785
- Reaction score
- 56
I'll be honest its only the last two days its been like this.
Jabberwocky
Expert Member
mine is slow as hell today
they`re telling me my line is unstable and I must contact telkom
they`re telling me my line is unstable and I must contact telkom
Last edited:
Necuno
Court Jester
- Joined
- Sep 27, 2005
- Messages
- 58,566
- Reaction score
- 3,437
Probably lucky here too. No issues, been flying since Aug 2013. However which I could say the same about our area being a non-priority/non-service area for telkom. What you have is what you have here...
i.got~issues
Expert Member
There is hope!
I left it updating some Origin and Steam stuff from 12am to 8am this weekend... so it is perhaps useable during these times, but useless otherwise.
Grab a test account from Mweb or Axxess or even a free 1GB+1GB account from WebAfrica, give it a couple of hours or days tests, and then see. I was told the same thing, but test accounts saved my sanity and proved that it was ONLY my AH that was borked, not my line nor my exchange.
Jabberwocky
Expert Member
^
thanks
Afrihost business
webafrica
edit:
definitely getting a consistently better speed from webafrica
If I wanted to deal with telkom I would`ve gotten them as my ISP
Maybe I should, at least they can`t say "call telkom"
thanks
Afrihost business
webafrica
edit:
definitely getting a consistently better speed from webafrica
If I wanted to deal with telkom I would`ve gotten them as my ISP
Maybe I should, at least they can`t say "call telkom"
Last edited:
PurSpyk!!
Expert Member
Yes, unless you phone but then you wait forever. I was on hold for 25mins yesterday because for some reason my router was connecting but I had no internet access.
Sure it's not a line issue? Browsing should be fine?
What went now wrong ????
And your status on your website is green ????
Latency spikes after first hop at 41.181.178.53
# ADDRESS LOSS SENT LAST AVG BEST WORST STD-DEV STATUS
1 105.236.4.1 0% 2 6.6ms 6.6 6.6 6.6 0
2 41.181.178.53 0% 2 243.6ms 253.3 243.6 263 9.7
3 196.44.31.120 0% 2 225.6ms 225.1 224.6 225.6 0.5 <MPLS:L=756400,E=1 L=304880,E=1,T=1 L=138,E=1,T=1>
4 196.44.0.42 0% 2 203.2ms 200.8 198.4 203.2 2.4 <MPLS:L=304880,E=1 L=138,E=1,T=2>
5 41.181.165.115 0% 2 222.4ms 225.8 222.4 229.2 3.4
6 100% 2 timeout
7 209.85.254.90 0% 1 433.5ms 433.5 433.5 433.5 0
8 209.85.253.249 0% 1 390.3ms 390.3 390.3 390.3 0 <MPLS:L=398722,E=4>
9 209.85.243.32 0% 1 416.1ms 416.1 416.1 416.1 0 <MPLS:L=738919,E=4>
10 209.85.253.197 0% 1 418.8ms 418.8 418.8 418.8 0
11 209.85.253.115 0% 1 407.9ms 407.9 407.9 407.9 0
12 173.194.34.151 0% 1 405.7ms 405.7 405.7 405.7 0
And your status on your website is green ????
Latency spikes after first hop at 41.181.178.53
# ADDRESS LOSS SENT LAST AVG BEST WORST STD-DEV STATUS
1 105.236.4.1 0% 2 6.6ms 6.6 6.6 6.6 0
2 41.181.178.53 0% 2 243.6ms 253.3 243.6 263 9.7
3 196.44.31.120 0% 2 225.6ms 225.1 224.6 225.6 0.5 <MPLS:L=756400,E=1 L=304880,E=1,T=1 L=138,E=1,T=1>
4 196.44.0.42 0% 2 203.2ms 200.8 198.4 203.2 2.4 <MPLS:L=304880,E=1 L=138,E=1,T=2>
5 41.181.165.115 0% 2 222.4ms 225.8 222.4 229.2 3.4
6 100% 2 timeout
7 209.85.254.90 0% 1 433.5ms 433.5 433.5 433.5 0
8 209.85.253.249 0% 1 390.3ms 390.3 390.3 390.3 0 <MPLS:L=398722,E=4>
9 209.85.243.32 0% 1 416.1ms 416.1 416.1 416.1 0 <MPLS:L=738919,E=4>
10 209.85.253.197 0% 1 418.8ms 418.8 418.8 418.8 0
11 209.85.253.115 0% 1 407.9ms 407.9 407.9 407.9 0
12 173.194.34.151 0% 1 405.7ms 405.7 405.7 405.7 0
ArnoVermeulen
Well-Known Member
Same thing for me in Pretoria..
Necuno
Court Jester
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- Sep 27, 2005
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Gatecrasher
Executive Member
- Joined
- Jan 11, 2005
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- 624
Abysmal again tonight. Barely getting 1/4 speed, and any streaming is stutter-top-start-and-buffer. The new IPC capacity can't come soon enough.
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