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Question of the Day: Was the Airlink flyover too low?
Afrihost Business Uncapped Feedback
- Thread starter Lino
- Start date
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Again, I know you're frustrated - but we need to wait for the capacity. If there's something I could do to speed it up I could.
Don't think it's fair to say I'm lying...
Not you but your company.......
How have we done that?
So much has been discussed here, we've tried to be as transparent as possible.
Then show us the communication with Telkom....
Please look at the link above, that article was published on MyBB last week.
I don't really think it's a realistic request asking to see communication between two companies.
I also don't think its realistic to charge us full price for a service that you are not delivering
Jeanres, I fully understand that you're frustrated, but yet again - so much of this has already been discussed as length.
So refund us for the month...
I'm waiting for 2 GB database to download, and I started it at 9am
Last edited:
So refund us for the month...
I'm waiting for 2 GB database to download, and I started it at 9am
Refunds are a Management decision, not something I can make a call on.
savage
Expert Member
So?
TAKE IT UP WITH MANAGEMENT THEN??? It's not hard, really... Get a decision?? Inform us?? You're not a puppet, you have common sense?
Perhaps Gian should start posting here on this thread a little bit...
TAKE IT UP WITH MANAGEMENT THEN??? It's not hard, really... Get a decision?? Inform us?? You're not a puppet, you have common sense?
Perhaps Gian should start posting here on this thread a little bit...
I'm sure our team are considering a few options.
Afriman is a manager.
savage
Expert Member
Yeah dude - what ever. Keep avoiding the issue. I *will* stop paying my bills, period. And I *will* be on Afrihost's case like the wrath of <take your pic> should that IPC not be in operation on the 10th.
Do you not pass our messages to them?
The directors need to make a decision here.
Of course we do.
Again, the capacity is on it's way. Until then (as hard was this is to swallow) we cannot make the capacity appear until then, sorry.
Not capacity, refunds
savage
Expert Member
But you (afrihost) CAN issue credits, CAN stop billing, and CAN save what little bit of your reputation you have left. I guess your directors are like your support desk - it takes at least a month for them to even NOTICE that there's a ticket, nevermind respond to it...
PurSpyk!!
Expert Member
I think most of use would be happier if there was some compensation made due to these issues. Then there was even a thread over the weekend on these forums about users getting more free bandwidth, surely someone does not know what they are doing. My other issue is the lack of support, online chat never seems to work, you wait forever to get through to telephonic support, there is no official representation after hours on the forums, not good.
I had an issue on Saturday after making changes on the clientzone, and had no connection for 6 hours.
I had an issue on Saturday after making changes on the clientzone, and had no connection for 6 hours.
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