Afrihost Business Uncapped Feedback

Status
Not open for further replies.
Fudzy said:
Have you got something in writing from Telkom? Find it strange that the date is set like this, even an article written and then they dropped you.
Click to expand...

I doubt any date has been give, this is just to delay things, nothing will happen in April, maybe in May, but then it might be raining, so we will have to wait for summer, or there will be a different excuse. This is really pathetic. All packages should be given a 50% discount until capacity issues have been resolved. I request a refund for my line being down for 3 days, got a support ticket, but I cant even log onto the support site to see what is going on.
 
Fudzy said:
Have you got something in writing from Telkom? Find it strange that the date is set like this, even an article written and then they dropped you.
Click to expand...

We haven't been given further details on the reasons for the delay. If I do receive that info, I will definitely share that :(
 
PurSpyk!! said:
I doubt any date has been give, this is just to delay things, nothing will happen in April, maybe in May, but then it might be raining, so we will have to wait for summer, or there will be a different excuse. This is really pathetic. All packages should be given a 50% discount until capacity issues have been resolved. I request a refund for my line being down for 3 days, got a support ticket, but I cant even log onto the support site to see what is going on.
Click to expand...

This is the date provided by Telkom to us. If we didn't receive a new date, I would have said so.
 
Afrihost must have some of the most patient and understanding customers ...on the planet.
 
It's only been about 7 months of waiting. I'll stay with afrihost till the end of the month 23rd then if they don't get more capacity by then I'll leave until such a time I hear things improve.
 
Well on the bright side, at least it's only affecting the Western and Eastern Cape. All good here in KZN.
 
Mark.K said:
It's only been about 7 months of waiting. I'll stay with afrihost till the end of the month 23rd then if they don't get more capacity by then I'll leave until such a time I hear things improve.
Click to expand...

Totally understandable - I respect where you are coming from. According to Telkom we should have the upgrade before then, so I really hope that it plays out that way.
 
Looks like I won the bet, even though no one actually made the bet with me. But still... I knew this was going to happen. It was just too obvious.
 
AFAIK telCON forgot the four character rar password file to unpack the data.! and/or 'someone' couldn’t understand how to extract the TAR.GZ datafile>!! FFS!! ;)
 
Impregim said:
AFAIK telCON forgot the four character rar password file to unpack the data.! and/or 'someone' couldn’t understand how to extract the TAR.GZ datafile>!! FFS!! ;)
Click to expand...

I highly doubt Telkom's to blame here. Talking from experience, but when Telkom gives you a CONFIRMATION, they stick with it - especially if it's for something that, presumably, has been esculated numerious times (and I'm not talking about retail services here - I'm talking Enterprise / Wholesale).

The truth will come out however. That I am sure about.
 
Looney said:
Looks like I won the bet, even though no one actually made the bet with me. But still... I knew this was going to happen. It was just too obvious.
Click to expand...

and what are the odds for the upgrade happening on the 18th? I think I might be eating hot cross buns browsing the Internet with my dial up modem.
 
Status
Not open for further replies.
Back
Top
Sign up to the MyBroadband newsletter
X