Afrihost Business Uncapped Feedback

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I forgot to add in the " :D "

AFAIK, he's joined a WISP...so he won't have to deal with telkom again. :)
No problem, someone will still have to deal with Telkom. (signing up with another ISP who does not use Telkom)
 
http://speedtest.ookla.com/result/2614753382.png

Nope - nothing has changed .... nothings improved.

Subject: ClientZone - Support Request : Uncapped ADSL
Ticket: OLQ-422-33695

Will I get a response to this anytime soon? I know its only been 2 and half days since ......

Gawd ... tried calling support. I have to listen to so much automated rubbish I simply gave up ....

Have PMd Afriperson too ....

And have just mailed some dude called Gian Visser ......

Please just sort out my problem ... HOW DIFFICULT CAN IT BE .... FFS.

I have always been supportive of AH, but the signs are not good so far ,,,, please dont let me down now.
 
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GG Afrihost. Seems MTN is already influencing you

Speedtests - 10mbps business uncapped.

MyBB Results

Johannesburg
Last Result:
Download Speed: 5386 kbps (673.3 KB/sec transfer rate)
Upload Speed: 853 kbps (106.6 KB/sec transfer rate)
Latency: 39 ms
6/2/2014 7:03:18 PM


International
Last Result:
Download Speed: 1408 kbps (176 KB/sec transfer rate)
Upload Speed: 780 kbps (97.5 KB/sec transfer rate)
Latency: 201 ms
6/2/2014 7:03:59 PM

Cape Town
Last Result:
Download Speed: 4967 kbps (620.9 KB/sec transfer rate)
Upload Speed: 858 kbps (107.3 KB/sec transfer rate)
Latency: 40 ms
6/2/2014 7:05:18 PM


I'm based in JHB.
 
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International nosedive...

2614776728.png

:cry:

EDIT:

and now local falls apart...

2614778781.png

Changing to backup account... will try again tomorrow.
 
Last edited:
GG Afrihost. Seems MTN is already influencing you

Speedtests - 10mbps business uncapped.

MyBB Results

Johannesburg
Last Result:
Download Speed: 5386 kbps (673.3 KB/sec transfer rate)
Upload Speed: 853 kbps (106.6 KB/sec transfer rate)
Latency: 39 ms
6/2/2014 7:03:18 PM


International
Last Result:
Download Speed: 1408 kbps (176 KB/sec transfer rate)
Upload Speed: 780 kbps (97.5 KB/sec transfer rate)
Latency: 201 ms
6/2/2014 7:03:59 PM

Cape Town
Last Result:
Download Speed: 4967 kbps (620.9 KB/sec transfer rate)
Upload Speed: 858 kbps (107.3 KB/sec transfer rate)
Latency: 40 ms
6/2/2014 7:05:18 PM


I'm based in JHB.

Even worse performance here - 10mb business

http://www.speedtest.net/result/3538655226.png

What's going on?

International nosedive...

View attachment 122545

:cry:

Goodluck with support :cry:
 
GG Afrihost. Seems MTN is already influencing you

Speedtests - 10mbps business uncapped.

MyBB Results

Johannesburg
Last Result:
Download Speed: 5386 kbps (673.3 KB/sec transfer rate)
Upload Speed: 853 kbps (106.6 KB/sec transfer rate)
Latency: 39 ms
6/2/2014 7:03:18 PM


International
Last Result:
Download Speed: 1408 kbps (176 KB/sec transfer rate)
Upload Speed: 780 kbps (97.5 KB/sec transfer rate)
Latency: 201 ms
6/2/2014 7:03:59 PM

Cape Town
Last Result:
Download Speed: 4967 kbps (620.9 KB/sec transfer rate)
Upload Speed: 858 kbps (107.3 KB/sec transfer rate)
Latency: 40 ms
6/2/2014 7:05:18 PM


I'm based in JHB.

So I log in with my web africa capped account.

Last Result:
Download Speed: 8641 kbps (1080.1 KB/sec transfer rate)
Upload Speed: 772 kbps (96.5 KB/sec transfer rate)
Latency: 23 ms
6/2/2014 7:12:03 PM


Yeah - obviously must be line related or exchange issue as the afrihost people will say.
 
I'm okay in CPT. International is a bit slow. 4Mbit

Local
Download Speed: 3093 kbps (386.6 KB/sec transfer rate)
Upload Speed: 417 kbps (52.1 KB/sec transfer rate)
Latency: 36 ms
2/6/2014 19:11:51

International
Download Speed: 2098 kbps (262.3 KB/sec transfer rate)
Upload Speed: 404 kbps (50.5 KB/sec transfer rate)
Latency: 173 ms
2/6/2014 19:12:56
 
1st day on AH

and youtube dont stream well
+-400kb/s on my 6mbps

i was on OW and there 4mbps business gave me better speeds

will see how it goes the 1st speed test i did was verry good
browsing seems fine
 
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1st day on AH

and youtube dont stream well
+-400kb/s on my 6mbps

i was on OW and there 4mbps business gave me better speeds

will see how it goes the 1st speed test i did was verry good
browsing seems fine

AH on a bad day beats OW on any day so far for me.

Granted, I have a half speed issue at the moment, but it beats the NO speed issues I had at OW.
 
i must say the business ow accounts work well,but there others gold etc its a pain
went with afri cuz better support here on the forums and there user cp can actuly see you usage and change your pass,so your the only one who use it :)
 
So calls AH, gets aha, ok, ok, ah yes, ok ....... much laughter the background ... interrogating line .... waits ..... asks for ticket number ... gets it wrong a few times .... cant figure out gmail from client zone ... ahs and oks... says he stabilised the line (which the last time slowed the line) .... will e-mail technicians to see why they didnt respond (this helps me NOTHING) .. ooms and ahs a bit ... starts to stutter.. phone bill racks up, customer gets the shirts and hangs up ..... 10 minutes of sheer frustration and a healthy bill for the cell call.

What kind of guys do you hire for support???

Why dont you just do your job, and answer my ticket .... not impressed today ... not in the least.

Let me help you ... LOG A FAULT WITH TELKOM - GET THEM TO CHECK THE LINE ... IT WORKED AT 4 Mbps BEFORE I JOINED YOU.

Frustrated ... walks away from PC, kicks the cat, slaps the kid, kicks the dog, dog bites my leg .......
 
So calls AH, gets aha, ok, ok, ah yes, ok ....... much laughter the background ... interrogating line .... waits ..... asks for ticket number ... gets it wrong a few times .... cant figure out gmail from client zone ... ahs and oks... says he stabilised the line (which the last time slowed the line) .... will e-mail technicians to see why they didnt respond (this helps me NOTHING) .. ooms and ahs a bit ... starts to stutter.. phone bill racks up, customer gets the shirts and hangs up ..... 10 minutes of sheer frustration and a healthy bill for the cell call.

What kind of guys do you hire for support???

Why dont you just do your job, and answer my ticket .... not impressed today ... not in the least.

Let me help you ... LOG A FAULT WITH TELKOM - GET THEM TO CHECK THE LINE ... IT WORKED AT 4 Mbps BEFORE I JOINED YOU.

Frustrated ... walks away from PC, kicks the cat, slaps the kid, kicks the dog, dog bites my leg .......

Result of two mails from client zone, one mail to G.Visser, one FB post, one PM and one telephone call
http://speedtest.ookla.com/result/2614819209.png

Yep, I am up from 2,1 to 2,37Mbps on a 4 meg line ...... oh happy days :wtf:
 
I just switched back from UnoTelly's DNS servers to Afrihost's, and everything is full speed. Could be a coincidence? Are the rest of you using UnoTelly as well?

Update: I take it back. Even with Afrihost's DNS settings, everything is not quite what it should be. Multi-threaded international NNTP is up & down, speedtests are unpredictable, browsing is horrible :(
 
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