Afrihost Business Uncapped Feedback

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AfriMan said:
I'm not sure which Business package you are moving to, but yes, there would probably be a pro-rata fee payable. You should then receive the regular bundle price billing from the start.
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Business Uncapped 2Mbps. If I upgrade my package before the 25th then I have to pay the pro-rata fee in this case, R100, right?
 
DarkSpectre said:
Business Uncapped 2Mbps. If I upgrade my package before the 25th then I have to pay the pro-rata fee in this case, R100, right?
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The pro-rata fee will also be adjusted for how many days left in the month, so probably a lot less :)

Just remember it's based on the full product value, not the bundle difference.
 
So a little while ago I came on here to bitch about my downloads never reaching their proper speed.
A rep from AH's critical team contacted me and said they would monitor my line and see if there was an issue. A week later they said that they could not see any poor performance. I was pleased with their effort but I still want seeing the downloads speeds I expected.

Then last week Friday morning my Telkom line went dead. Cue the customary phone call to Telkom and I got through to Mike (if you ever deal with Mike then you are in the best of hands). He was intelligent, polite and understood that I knew what I was talking about.
Last night I got home and my ADSL was back up and running and is now downloading at full line speed. So I just came here to say thank you to both AH and Telkom for their effort.
#HappyCustomer
 
killerbyte said:
So a little while ago I came on here to bitch about my downloads never reaching their proper speed.
A rep from AH's critical team contacted me and said they would monitor my line and see if there was an issue. A week later they said that they could not see any poor performance. I was pleased with their effort but I still want seeing the downloads speeds I expected.

Then last week Friday morning my Telkom line went dead. Cue the customary phone call to Telkom and I got through to Mike (if you ever deal with Mike then you are in the best of hands). He was intelligent, polite and understood that I knew what I was talking about.
Last night I got home and my ADSL was back up and running and is now downloading at full line speed. So I just came here to say thank you to both AH and Telkom for their effort.
#HappyCustomer
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That's really awesome. I really appreciate you taking the time to give us this positive feedback. I'm glad you're getting a great experience again :)
 
AfriMan said:
That's really awesome. I really appreciate you taking the time to give us this positive feedback. I'm glad you're getting a great experience again :)
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And now that I have connected up my server to No-IP's DDNS service I am enjoying the benefits of proper remote administration to ensure all those downloads are running... because remember kids; an idle ADSL line is a wasted ADSL line.
 
killerbyte said:
WHy not watch it through Dota itself?
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I use both.

Dota doesn't show player interviews, the panel itself, pre and post game analysis pre and post game analysis

You miss a lot of the event just watching in dota.
 
WA Business Uncapped 2Mbps:

Pro-rata - R1

AH Business Uncapped 2Mbps

Pro-rata - R100

Is there any other advantages that WA has over AH right at this moment?
 
UnholyMunk said:
Streaming in general is utter cr@p atm on Afrihost.... just go check out their threads, both business and home uncapped products.

it's not just Netflix either, it's iPlayer, Hulu, Youtube, twitch.... the whole lot!
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That's weird. Youtube's fine on my AH Home Uncapped account :p Well, that and web browsing are the things that are fast :mad:
 
Screenshot of a Youtube vid I am trying to watch in 720p on a 6MB connection. Note: trying......

Notice the times in the bottom right corner and the buffer differences.

ScreenShot078.jpg

ScreenShot079.jpg

And notice how long the video is. This sort of thing happens to ALL Youtube vids I try watch, regardless of length of vid.

Now I go across the road to my neighbour who has a 2MB ADSL line from Telkom, and the vid is immediately watchable with hardly any buffering at all, also on 720p.
 
I was on business uncapped, 2Mbps, with a 4Mbps line. Saw today that for this month so far I only consumed 48GB. Changed to a capped package, with full line speed. :)
 
For some reason when rebooting my router, it takes like 1-2 minutes longer to resolve the PPPoE connection on the router than with Telkom. Can I speed it up any way?
 
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