Afrihost Business Uncapped Feedback

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Rickster said:
Afriman/Guy There is definitely a streaming problem on the AH network, yesterday I got a test account from <redacted> and I was able to stream 720P on a 2meg line. The buffering bar was miles ahead of the "playing" bar, now my 1Meg buffer on 480P every 2 seconds.
Click to expand...

I've always wondered why you're on 1meg business instead of 2meg business.
 
Our ADSL line is totally dead, running on webafrica to type this.
Tried to call in, you are currently caller no 13.
Been waiting on Live chat support for 10min

sigh
 
Some more:

Outage Num:22787
Telkom ADSL outage affecting Amanzimtoti ( 031 - 903 )
Telkom ADSL services in the following area may be Inaccessible : Amanzimtoti ( 031 - 903 )
Start Date:2014-09-11 09:27:47
End Date:
Status:Open
 
zs6cey said:
Some more:

Outage Num:22787
Telkom ADSL outage affecting Amanzimtoti ( 031 - 903 )
Telkom ADSL services in the following area may be Inaccessible : Amanzimtoti ( 031 - 903 )
Start Date:2014-09-11 09:27:47
End Date:
Status:Open
Click to expand...

Where you finding this bud?
 
zs6cey said:
Some hope:

Outage Num:22777
Telkom ADSL outage affecting Durban Areas
Telkom ADSL services in the following area may be Inaccessible : Durban and Surrounding Areas : Data Transfer issues
Start Date:2014-09-10 21:04:57
End Date:
Status:Open
Click to expand...

At the moment Telkom still have not declared an official outage. When they do I will update the thread :(
 
FreddyB said:
Our ADSL line is totally dead, running on webafrica to type this.
Tried to call in, you are currently caller no 13.
Been waiting on Live chat support for 10min

sigh
Click to expand...

Sorry to hear this. If you can't connect via us, please PM me so I can figure out what's happening here :(
 
AfriMan said:
At the moment Telkom still have not declared an official outage. When they do I will update the thread :(
Click to expand...

Which means no attempt is currently being made to resolve this issue...Sigh..so sick of this country.
 
AfriMan said:
2Mbps is a very tight fit for 720p traffic. Also, if you are comparing a capped account on a 2Mbps line with a 1Mbps Uncapped account, then it's not a very straight comparison because of the rate limit.

Do you get the same experience if you use a Free GB account that is not rate limited on the same line?
Click to expand...

Its a very straight comparison,

If a 2Meg can stream 720P flawlessly

The surely a 480P vid can also stream the same way on a 1Meg.

If you dont believe then I can easily get 720P streaming with a 2Meg.

Ill request a another account then do a screen record to prove it.
 
Last edited:
Looks telkom resolved the issue here in the prospecton area :

C:\Users\jesseg>tracert www.mybroadband.co.za

Tracing route to www.mybroadband.co.za [197.242.89.170]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 10.0.0.2
2 8 ms 8 ms 7 ms 105-236-0-65-esr-lo.mtnbusiness.co.za [105.236.0
.65]
3 17 ms 16 ms 46 ms 41.181.221.218
4 30 ms 28 ms 30 ms 41.181.165.118
5 22 ms 23 ms 24 ms rb-cr-1.za--rb-dca-2.mtnns.net [196.44.31.122]
6 18 ms 17 ms 17 ms 196.44.31.95
7 38 ms 36 ms 36 ms jh-pr-1.za--jh-cr-2.za.mtnns.net [196.44.0.222]

8 * * ^C
C:\Users\jesseg>^Z
 
International on the other hand is a different story :

C:\Users\jesseg>tracert www.tweaknews.eu

Tracing route to www.tweaknews.eu [82.197.196.59]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 10.0.0.2
2 7 ms 7 ms 7 ms 105-236-0-65-esr-lo.mtnbusiness.co.za [105.236.0
.65]
3 59 ms 62 ms 63 ms 41.181.221.218
4 60 ms 56 ms 53 ms 41.181.165.118
5 224 ms 226 ms 218 ms rb-dca-2.za--rb-cr-1.mtnns.net [196.44.31.122]
6 75 ms 60 ms 59 ms 196.44.31.68
7 74 ms 78 ms 83 ms ct-cr-1.za--ct-cr-2.za-a.mtnns.net [196.44.31.10
9]
8 250 ms 250 ms 253 ms am-cr-1.am--lt-cr-1.uk-a.mtnns.net [196.44.31.22
1]
9 249 ms 245 ms 241 ms am-cr-2.nl--ls-cr-1.uk.mtnns.net [196.44.31.155]

10 291 ms 299 ms 310 ms am-cr-2.nl--am-tpr-1.nl-a.mtn.net [209.212.111.2
18]
11 291 ms 255 ms 251 ms xe-4-1-0.edge5.Amsterdam1.Level3.net [212.72.41.
89]
12 290 ms 285 ms 284 ms 4.68.63.42
13 287 ms 273 ms 265 ms 195.219.150.42
14 231 ms 228 ms 233 ms 82.197.196.146
15 279 ms 282 ms 282 ms 82.197.196.59

Trace complete.
 
JesseG said:
Looks telkom resolved the issue here in the prospecton area :

C:\Users\jesseg>tracert www.mybroadband.co.za

Tracing route to www.mybroadband.co.za [197.242.89.170]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 10.0.0.2
2 8 ms 8 ms 7 ms 105-236-0-65-esr-lo.mtnbusiness.co.za [105.236.0
.65]
3 17 ms 16 ms 46 ms 41.181.221.218
4 30 ms 28 ms 30 ms 41.181.165.118
5 22 ms 23 ms 24 ms rb-cr-1.za--rb-dca-2.mtnns.net [196.44.31.122]
6 18 ms 17 ms 17 ms 196.44.31.95
7 38 ms 36 ms 36 ms jh-pr-1.za--jh-cr-2.za.mtnns.net [196.44.0.222]

8 * * ^C
C:\Users\jesseg>^Z
Click to expand...

Still out in Toti:


C:\WINDOWS\system32>ping afrihost.com

Pinging afrihost.com [197.242.144.102] with 32 bytes of data:
Reply from 197.242.144.102: bytes=32 time=139ms TTL=58
Reply from 197.242.144.102: bytes=32 time=125ms TTL=58
Reply from 197.242.144.102: bytes=32 time=140ms TTL=58
Reply from 197.242.144.102: bytes=32 time=145ms TTL=58

Ping statistics for 197.242.144.102:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 125ms, Maximum = 145ms, Average = 137ms

C:\WINDOWS\system32>
 
It appears my account is being throttled (20mbps business account) - the current suggestion from support is I must wait till they work out why. '
 
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