Afrihost Business Uncapped Feedback

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My results tonight on a 4mbps Business Account in Cape Town.

International (And latency is usually in the 160's)

2706283562.png

Joburg

2706286036.png

Cape Town

2706287611.png
 
requiem said:
Nope, I was wrong 130KBps.


WOW.



I ask again - with problems like this how on earth can you say "Our DSL Broadband network is running like a bomb! Everything is copacetic and we’re good to GO!'
Click to expand...

That's pretty abysmal. My speeds are fine for 4mbps. Is your area having issues/exchange problems etc.?
 
Anyone else having issues with streaming today? Trying to watch some football now, can't even stream flash stream on 175kbps. Stream torrent which is normally reliable and stable.

Did speed test. Latency seems fine around 20ms, though the actual test gets stuck about half way through for few seconds before completing.

------------------

Did a traceroute

Ping Test:

ping 197.242.144.102

64 bytes from 197.242.144.102: icmp_req=1 ttl=57 time=14 ms
64 bytes from 197.242.144.102: icmp_req=2 ttl=57 time=14 ms
64 bytes from 197.242.144.102: icmp_req=3 ttl=57 time=13 ms
64 bytes from 197.242.144.102: icmp_req=4 ttl=57 time=20 ms
Request timeout for icmp_seq 5


ping 8.8.8.8

64 bytes from 8.8.8.8: icmp_req=1 ttl=43 time=224 ms
64 bytes from 8.8.8.8: icmp_req=2 ttl=43 time=226 ms
64 bytes from 8.8.8.8: icmp_req=3 ttl=43 time=224 ms
Request timeout for icmp_seq 4
Request timeout for icmp_seq 5



Trace Test:

traceroute -n 197.242.144.102

1 192.168.0.1 1 ms 1 ms
2 105.236.11.1 10 ms 9 ms
3 41.181.178.5 11 ms 11 ms
4 41.181.165.1 11 ms 11 ms
5 196.31.180.4 10 ms 13 ms
6 196.44.0.2 13 ms 13 ms
7 196.44.31.9 23 ms 21 ms
8 196.31.220.6 12 ms 14 ms
9 196.31.220.2 13 ms 11 ms
10 197.242.144.1 16 ms
196.31.63.2 12 ms
11 196.30.42.1 14 ms
12 197.242.144.1 12 ms


traceroute -n 8.8.8.8

1 192.168.0.1 1 ms
2 105.236.11.1 9 ms
3 41.181.221.2 11 ms
4 41.181.165.1 11 ms
5 41.181.165.1 14 ms
6 41.181.180.1 210 ms
7 Request timed out *
8 8.8.8.8 223 ms



DNS Test:

nslookup www.afrihost.com

Name: www.afrihost.com
Address: 197.242.144.102


nslookup www.google.com

Name: www.google.com
Address: 173.194.67.104
Name: www.google.com
Address: 173.194.67.106
Name: www.google.com
Address: 173.194.67.147
Name: www.google.com
Address: 173.194.67.99
Name: www.google.com
Address: 173.194.67.105
Name: www.google.com
Address: 173.194.67.103


nslookup thishouldfail.afrihost.com

** server can't find thisshouldfail.com: NXDOMAIN
 
In fact hooking them up on 2 different machines in my house.

While running large file test downloads on both pc's

AH is limiting me to 10% of the account speed.

Webafrica running with rest of available bandwidth.


Stopping the AH download - WA runs at full speed.
Stopping the WA download - AH does not go above 10%
 
Really getting sick of this:

CPT to JHB
Last Result:
Download Speed: 858 kbps (107.3 KB/sec transfer rate)
Upload Speed: 861 kbps (107.6 KB/sec transfer rate)
Latency: 30 ms
Wednesday, 17 September 2014 21:12

CPT to International
Last Result:
Download Speed: 572 kbps (71.5 KB/sec transfer rate)
Upload Speed: 687 kbps (85.9 KB/sec transfer rate)
Latency: 154 ms
Wednesday, 17 September 2014 21:13

CPT to CPT
Last Result:
Download Speed: 813 kbps (101.6 KB/sec transfer rate)
Upload Speed: 810 kbps (101.3 KB/sec transfer rate)
Latency: 12 ms
Wednesday, 17 September 2014 21:14

All of this on an Uncapped 8MB Business Account.

Can we request a refund for total lack of service, or is it the norm to charge for no service in this country?

All I ever get asked to do is test, test, and more test, but nothing gets resolved.
 
After you provide results they don't get back to you, and when you get tired of phoning in and listening to "AFRIHOST" "INTERNET JOY" --- "ETC" being on hold for 20 min to speak to someone.


The wheels are coming off there.
 
giggity said:
10mb = 10240kbps = 1280kB/s = 1.25MB/s
10 megabit isn't the same as 10 megabyte.
Click to expand...

Dude... don't patronise me.... the point is that my speed is 10% of what it should be.
Did you notice that I kept both in the same unit?????

Here's the proof:

MWEB
http://speedtest.ookla.com/result/2706298414.png

WEB AFRICA
http://speedtest.ookla.com/result/2706299282.png

TELKOM
http://speedtest.ookla.com/result/2706301306.png

AH BUSINESS 10MB
http://speedtest.ookla.com/result/2706303433.png

AH CAPPED 40GB
http://speedtest.ookla.com/result/2706305238.png

Does this clarify it?
 
Something Definitely Wrong!!!!!

20Mbps Business Line & Account. Cant stream 720p You Tube without buffering every couple of seconds.

And also see attached SpeedTest and sync stats.

Capture.PNG

Capture 2.PNG

Please look at what is going on!!!!!!!!!!!!
 
Yeah does seem to be a problem, excluding the streaming I'm trying to do now. This afternoon couldn't even stream 480p youtube without it needing to buffer every few seconds on my 6Mbps account.
 
Having some crappy internet the last couple of days. Crappy in the sense of anything related to latency is very spikey. Playing D3, very bad latency. Up and down. Im on 2Meg Business. See a tracert for tonight:

Tracing route to mybroadband.co.za [197.242.89.170]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 8 ms 6 ms 7 ms 105-236-13-65-esr-lo.mtnbusiness.co.za [105.236.
13.65]
3 10 ms 9 ms 45 ms ipc-recieve-rb-4a.za.mtnbusiness.net [41.181.178
.89]
4 10 ms 11 ms 10 ms rb-cr-1.za--rb-dca-1.za-a.mtnns.net [196.44.0.14
6]
5 10 ms 9 ms 9 ms jh-cr-2.za--rb-cr-1.za-a.mtnns.net [196.44.31.95
]
6 10 ms 10 ms 10 ms qux-jh-dca-2.za-b.za.mtnbusiness.net [41.181.165
.115]
7 10 ms 10 ms 9 ms 196.44.0.72
8 * * * Request timed out.
9 35 ms 36 ms 37 ms CORE.GP-CN-HET-MEE-1.TO.GP-MR-VOD-MEE-1.DFA.P2P.
10G.za.africainx.net [41.84.12.151]
10 29 ms 31 ms 30 ms 41-66-132-246-f6.HET001-CPE-1-to-GP-CN-HET-MEE-1
.africainx.net [41.66.132.246]
11 30 ms 30 ms 29 ms core-access-switch1.jnb1.host-h.net [197.189.193
.1]
12 30 ms 33 ms 30 ms row-access-switch1-row3-4.jnb1.host-h.net [197.1
89.193.36]
13 28 ms 29 ms 29 ms 197.242.89.170

Trace complete.

=======================
Here is the speedtest


 
Last edited:
koosbeer said:
Having some crappy internet the last couple of days. Crappy in the sense of anything related to latency is very spikey. Playing D3, very bad latency. Up and down. Im on 2Meg Business. See a tracert for tonight:

Tracing route to mybroadband.co.za [197.242.89.170]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 8 ms 6 ms 7 ms 105-236-13-65-esr-lo.mtnbusiness.co.za [105.236.
13.65]
3 10 ms 9 ms 45 ms ipc-recieve-rb-4a.za.mtnbusiness.net [41.181.178
.89]
4 10 ms 11 ms 10 ms rb-cr-1.za--rb-dca-1.za-a.mtnns.net [196.44.0.14
6]
5 10 ms 9 ms 9 ms jh-cr-2.za--rb-cr-1.za-a.mtnns.net [196.44.31.95
]
6 10 ms 10 ms 10 ms qux-jh-dca-2.za-b.za.mtnbusiness.net [41.181.165
.115]
7 10 ms 10 ms 9 ms 196.44.0.72
8 * * * Request timed out.
9 35 ms 36 ms 37 ms CORE.GP-CN-HET-MEE-1.TO.GP-MR-VOD-MEE-1.DFA.P2P.
10G.za.africainx.net [41.84.12.151]
10 29 ms 31 ms 30 ms 41-66-132-246-f6.HET001-CPE-1-to-GP-CN-HET-MEE-1
.africainx.net [41.66.132.246]
11 30 ms 30 ms 29 ms core-access-switch1.jnb1.host-h.net [197.189.193
.1]
12 30 ms 33 ms 30 ms row-access-switch1-row3-4.jnb1.host-h.net [197.1
89.193.36]
13 28 ms 29 ms 29 ms 197.242.89.170

Trace complete.

=======================
Here is the speedtest
Click to expand...

Hop 3 again the culprit.... now also in the NORTH, not just in the SOUTH.
MTN needs to sort out their IPC links with Telkom....
 
To everyone having problems - are you guys all in the cape? I am in North West. It seems the issue is only on AH both on local and international traffic. Other accounts are running normally. Seeing some latency spikes on the mtn network.

Tracing route to 197.242.89.170 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms Billion.400G [10.0.0.2]
2 9 ms 9 ms 9 ms 105-236-13-65-esr-lo.mtnbusiness.co.za [105.236.
13.65]
3 11 ms 11 ms 13 ms ipc-recieve-rb-2a.za.mtnbusiness.net [41.181.178
.65]
4 12 ms 11 ms 12 ms rb-cr-1.za--rb-dca-1.za-a.mtnns.net [196.44.0.14
6]
5 12 ms 12 ms 11 ms jh-cr-2.za--rb-cr-1.za-a.mtnns.net [196.44.31.95
]
6 12 ms 11 ms 12 ms qux-jh-dca-2.za-b.za.mtnbusiness.net [41.181.165
.115]
7 11 ms * 116 ms jh-pr-1.za--jh-cr-2.za.mtnns.net [196.44.0.222]

8 * * * Request timed out.
9 32 ms 31 ms 33 ms CORE.GP-CN-HET-MEE-1.TO.GP-MR-VOD-MEE-1.DFA.P2P.
10G.za.africainx.net [41.84.12.151]
10 44 ms 44 ms 43 ms 41-66-132-246-f6.HET001-CPE-1-to-GP-CN-HET-MEE-1
.africainx.net [41.66.132.246]
11 33 ms 35 ms 33 ms core-access-switch1.jnb1.host-h.net [197.189.193
.1]
12 45 ms 37 ms 38 ms row-access-switch1-row3-4.jnb1.host-h.net [197.1
89.193.36]
13 31 ms 31 ms 31 ms 197.242.89.170

Trace complete.
 
Last edited:
I'm also getting very poor speeds. Afrihost really seems to be having a lot of issues lately.
 
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