Afrihost - Cant get through and no one will return my call..

[techgents]

I have an issue with Afrihost that relates to not being able to speak to a human on the phone. All I get are useless emails (that say the same thing over and over) and their damn hold music when I call in. I have been trying for three days to get through to a support person or to get them to phone me.

I am trying to get a straight answer from them as to why my downgraded account did not actually downgrade!

Anybody else having ****e support from Afrihost?

 

[AfriGuy]

I have an issue with Afrihost that relates to not being able to speak to a human on the phone. All I get are useless emails (that say the same thing over and over) and their damn hold music when I call in. I have been trying for three days to get through to a support person or to get them to phone me.

I am trying to get a straight answer from them as to why my downgraded account did not actually downgrade!

Anybody else having ****e support from Afrihost?

Hi techgents

I'm really sorry about this, we should have called you back when you requested it and sorted your downgrade out for you.
Please drop me a PM with your account info and I'll get this looked into urgently for you