Afrihost Capped ADSL Feedback (MTN) - New beginning

[whatwhat]

Guys,

Remember your trace routes from every ISP available, your pings, wrap your ADSL line in tin foil and pray to the moon gods.

Also, if you didn't cancel before the 24th shame on you.

 

[Aquiva]

I've had 3 DC on destiny in 5min. What's the point of having internet?

Yeah couldn't stream again last night! ****IT forgot to cancel!

 

[AfriGuy]

The latency seems to be back to normal now with Afrihost account but the 3rd hop is still over 100ms.

Hi

Bit hard to tell where the issues are coming in. Do you see the same latency using another ISP?

 

[AfriGuy]

Then why does Afrihost sometimes request we use it to test?

It's always a good benchmark to start testing with

 

[AfriGuy]

Hey Afriguy/girl/peeps,

Could you redirect a capped user to your Clientzone Portal when our Capped data is depleted? It's cumbersome to add more data to your account if you are completely cut off from the internet. Sometimes the sms about our bandwidth balance remaining comes a bit few minutes later and all our data is gone.

Thanks.

Great suggestion, it's definitely something we're working on!
Do you have bandwidth notifications setup for a certain % before you're capped too?

 

[AfriGuy]

I've had 3 DC on destiny in 5min. What's the point of having internet?

I know things aren't great at the moment, I promise you that we're working full steam ahead on getting things sorted out.

 

[caroper]

I have been watching YouTube video's most of the morning with no issues but about 5 min ago it started buffering and stuttering very badly. Everything else seams fine, just YouTube.
Am I alone in this or are others seeing similar?
I am in the South.

 

[electrofreeze]

same problem on our side

 

[AfriGuy]

I have been watching YouTube video's most of the morning with no issues but about 5 min ago it started buffering and stuttering very badly. Everything else seams fine, just YouTube.
Am I alone in this or are others seeing similar?
I am in the South.

Are you seeing other Google services degrade too?

 

[AfriGuy]

same problem on our side

I've just replied to your post on the Business thread, let's try and keep the info in one place to avoid confusion

 

[caroper]

Are you seeing other Google services degrade too?

I didn't do any other tests as I am on a tight deadline to finish reviewing a set of training videos.
That said, it appears to have come right 2 videos later, now back to normal.

 

[electrofreeze]

are the business uncapped and the capped accounts not using the same pool if they are we are both affected at the same time so we can post in both threads

 

[caroper]

are the business uncapped and the capped accounts not using the same pool if they are we are both affected at the same time so we can post in both threads

And it helps every one if similar problems are consolidated, unless "divide and conquer" it a PR tactic to make it look like there are no common problems.

 

[AfriGuy]

I didn't do any other tests as I am on a tight deadline to finish reviewing a set of training videos.
That said, it appears to have come right 2 videos later, now back to normal.

Thanks for keeping me posted, next time you notice things please grab some tests

 

[AfriGuy]

are the business uncapped and the capped accounts not using the same pool if they are we are both affected at the same time so we can post in both threads

Both are unshaped, yes.
But posting across two different threads is always going to entail communication that's split across different forums. Most of the time it duplicates conversations.

 

[oober]

We are having problems with sending emails using gmail. Getting time-outs. Other sites seem to be working ok.

 

[AfriGuy]

We are having problems with sending emails using gmail. Getting time-outs. Other sites seem to be working ok.

I've been using Gmail most of the morning and haven't seen any issues, are there errors being generated?

 

[AntiGanda]

I've been using Gmail most of the morning and haven't seen any issues, are there errors being generated?

This is classic Afrihost = Deny the problem or say nobody else is experiencing it.

 

[nicki]

We are having google issues on Neotel so it might be google or their caching is having a moment

 

[AfriGuy]

This is classic Afrihost = Deny the problem or say nobody else is experiencing it.

Don't think I'm denying anything, just posting what my personal experiences have been