Afrihost Capped ADSL Feedback (MTN) - New beginning

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AntiGanda said:
They don't admit anything. This is their major handicap because it erodes trust.
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At no point do we shape our Capped or Business Uncapped accounts, but our network issues have been affecting speeds at times. :(
 
When this is the performance at 5:30am the day ahead looks bleak...

Last Result:
Download Speed: 647 kbps (80.9 KB/sec transfer rate)
Upload Speed: 332 kbps (41.5 KB/sec transfer rate)
Latency: 354 ms
Jitter: 17 ms
30 July 2015 at 5:36:02 AM SAST
 
Gavin107 said:
When this is the performance at 5:30am the day ahead looks bleak...

Last Result:
Download Speed: 647 kbps (80.9 KB/sec transfer rate)
Upload Speed: 332 kbps (41.5 KB/sec transfer rate)
Latency: 354 ms
Jitter: 17 ms
30 July 2015 at 5:36:02 AM SAST
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Not good at all. Is this on your Afrigreen account? Latency is worrying there :(
 
AfriGenie said:
Yes and No. :)

Is this currently on our @afrihost.co.za network or on one of our new @afrigreen test accounts?
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On the afrihost.co.za network. It works more than 99% of the time so I didn't think of moving. Would it help if I switched to afrigreen and provided feedback on that network ?
 
Pings were quite high on the Path of Exile London/Amsterdam servers last night. ~500ms. This is from the East.
 
Kaito said:
On the afrihost.co.za network. It works more than 99% of the time so I didn't think of moving. Would it help if I switched to afrigreen and provided feedback on that network ?
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It'll make for a good comparison if you're still having issues :)
 
Hey afripeeps,

My line is d-syncing at 900 kbps and now my dsl line completely off. I made a ticket. This is my ticket number JTR-337-41986 can you guys please look into this. I cannot even use my telephone line. And my line still show active on your site.
 
Henri18 said:
Hey afripeeps,

My line is d-syncing at 900 kbps and now my dsl line completely off. I made a ticket. This is my ticket number JTR-337-41986 can you guys please look into this. I cannot even use my telephone line. And my line still show active on your site.
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Will do!
 
Henri18 said:
Hey afripeeps,

My line is d-syncing at 900 kbps and now my dsl line completely off. I made a ticket. This is my ticket number JTR-337-41986 can you guys please look into this. I cannot even use my telephone line. And my line still show active on your site.
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Can you quickly restart your modem then see if the sync improves.
 
AfriGenie said:
At no point do we shape our Capped or Business Uncapped accounts, but our network issues have been affecting speeds at times. :(
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But you do "optimise" them, right?

It gets optimised in such a way that we can get full speed on HTTP but not on torrents or NNTP. You can call it whatever you want, and just because you might have found a way to do it without "shaping" specific ports, the outcome is exactly the same..
 
Kayoss said:
But you do "optimise" them, right?

It gets optimised in such a way that we can get full speed on HTTP but not on torrents or NNTP. You can call it whatever you want, and just because you might have found a way to do it without "shaping" specific ports, the outcome is exactly the same..
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We don't even optimize any ports or services on our Capped or Business Uncapped accounts. We're not artificially tampering with throughput.
 
Henri18 said:
It working again, not yet full optimal speed, but at least it not disconnecting whole time!
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The line is syncing at 1912Kbps now, as opposed to the 0 from a few minutes ago. Let's keep an eye on it for a few minutes longer to check if it stabilizes at all.
 
Just phoned your support staff to see what going on with my net. He did something, it was fine at first and then bogged down again. On a AfriGreen account, page loading is slow then gives up and reports a connection error, cant do any speedtests as the page does not load. Used a test account from another ISP and no problems.
 
Flikka said:
Just phoned your support staff to see what going on with my net. He did something, it was fine at first and then bogged down again. On a AfriGreen account, page loading is slow then gives up and reports a connection error, cant do any speedtests as the page does not load. Used a test account from another ISP and no problems.
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Which DNS are you using with the AfriGreen account? The default DNS has been miss-behaving a lot. :(
 
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