That points to exchange congestion.
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Afrihost CAPPED ADSL Feedback (MTN)
- Thread starter eddief1
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That points to exchange congestion.
Everything will be confirmed soon
/fetches dictionary.
/tatoos definition on Afriguy
Righty-ho, will wait
/fetches dictionary.
/tatoos definition on Afriguy
Righty-ho, will wait
LOL!
We'll discuss this tattoo business soon™
Welcome to MyBB!
Looks like there is some exchange congestion here
So i'm screwed??
/fetches dictionary.
/tatoos definition on Afriguy
Righty-ho, will wait
The new bundles should be live already. Drop me a PM, and I'll check if you were one of those bundles which were already getting lower than R1,80 per GB and haven't changed.
nakedpeanut
Expert Member
Canceled my openweb to go with afrihost 100 + 100GB at the end of the month.. but this is looking worrisome!
I won't lie, congestion is one of the toughest issues to deal with. We don't have an escalation process with Telkom on congestion and also Telkom's standard reply is 6 weeks to 12 months for exchanges to be upgraded.
I really hope that Telkom's planned upgrades get rolled out quickly cos we're seeing more and more clients in this position
nakedpeanut
Expert Member
What is worrying you? Maybe I can shed some light for you
These Authentication issues from the last couple of weeks.
Beri
Expert Member
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I think you and Afriguy needs to compair notes. He said we need to wait for Gian to mail us about the bundels.
Very confusing as this was never mentioned that there will be some people not getting any exstra data.
roadcat
Expert Member
My bundle didn't change but Afriman explained it very well.
I pay Rxxx for a 40mb line and 100Gb data. Take away Telkom's R795 and I am paying Rxx for 100Gb data. Even taking out any discounts between Telkom and Afrihost, I am already on a very good deal of less than R1 per Gb, so still happy.
I pay Rxxx for a 40mb line and 100Gb data. Take away Telkom's R795 and I am paying Rxx for 100Gb data. Even taking out any discounts between Telkom and Afrihost, I am already on a very good deal of less than R1 per Gb, so still happy.
This I understand, but what about people with less than 100GB cap that needs a bit more. Now suddenly their ADSL budget almost doubles!
PM'ed, thanks.
Nikkel
Expert Member
I definitely understand how frustrating these issues have been. I sat at home without internet for the same times, and it was horrible. Though being without power at my house for the last 3 days has put things in perspective a little. It sucks to be me
We're still investigating so I can't say definitively that these authentication problems are behind us. We're working with MTN senior management and we've also put together a lot of information to try to highlight where we think the issue could be. It also makes it hard that we can't recreate the issue, but we know the symptoms, so we mostly have to wait for it to happen again so we can try to get more data.
I promise that we're working on this as high priority. All our directors are weighing in with MTN management, and we've got their full co-operation to try and find a permanent solution for this.
I think AfriGuy was waiting for Gian's mail to go out, but it looks like there are some delays there. The explanation I posted yesterday should pretty much cover everything.
Nobody is receiving less data or paying more than they were previously (or they shouldn't - if you are please PM me).
If your per GB rate is the same or lower than R1,80 - you stay on exactly what you already had previously.
I really hope so, but we're watching the network 24 hours a day. We've also set up more sensitive monitoring systems to alert us as soon as we see there might be the slightest chance of an issue.
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