Sorry about this
I'd like to have a look at what's going wrong here, could you drop me a PM with a bit more info please?-
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Afrihost CAPPED ADSL Feedback (MTN)
- Thread starter eddief1
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Sorry about this
I'd like to have a look at what's going wrong here, could you drop me a PM with a bit more info please?
Ah yes, I kept looking for unread PM's. The smiley in the subject clearly doesn't work for my brain.
Anyway, I've just replied - hope it's all good
Ah yes, I kept looking for unread PM's. The smiley in the subject clearly doesn't work for my brain.
Anyway, I've just replied - hope it's all good
Thanks AfriGuy
You guys are simply the best
Thanks AfriGuy
You guys are simply the best
Cheers dude, have an excellent weekend!
EchoZA
Expert Member
MTN backbone is the downfall here... same as Axxess... was all good and dandy until the switch, now 99% of the month you spend in "managed/gimped" status... Just saying/venting!
I don't think that's really the case here. Obviously recent issues barred, we've seen phenomenal results both on our side as well as the clients end. Moving to MTN has boosted out network in so many awesome ways
Bursty-dude
Expert Member
F*** sakes!!!
3-25pm and the line is dead again. Seriously, this is getting as bad as the useless iBurst crap we used to have.
3-25pm and the line is dead again. Seriously, this is getting as bad as the useless iBurst crap we used to have.
Adenoid Hynkel
Executive Member
Hmm
http://www.speedtest.net/my-result/3056653650
Yet trace and pings are normal
Fixed.
http://www.speedtest.net/my-result/3056653650
Yet trace and pings are normal
Code:
Traceroute has started…
traceroute to afrihost.com (197.242.144.102), 64 hops max, 72 byte packets
1 sx762 (10.0.0.2) 1.233 ms 1.088 ms 1.081 ms
2 105-236-8-193-esr-lo.mtnbusiness.co.za (105.236.8.193) 9.613 ms 8.218 ms 10.353 ms
3 ipc-send-tb-3a.mtnbusiness.net (41.181.53.214) 10.167 ms 17.955 ms 16.477 ms
4 tb-dca-2.za--qux-c.za.mtnbusiness.net (41.181.198.188) 11.484 ms 9.866 ms 10.345 ms
5 compj-cpt-1.mtnns.net (196.44.18.2) 11.898 ms 18.692 ms 13.128 ms
6 ct-cr-2.za--tb-cr-1.za.mtnns.net (196.44.31.134) 15.566 ms 11.673 ms 20.753 ms
7 ct-cr-2.za--rb-cr-1.za.mtnns.net (196.44.31.69) 35.681 ms 34.808 ms *
8 jh-dca-2.za--jh-cr-1.za-a.mtnns.net (196.44.0.221) 59.257 ms 64.943 ms 59.490 ms
9 196.30.1.39 (196.30.1.39) 32.394 ms 33.241 ms 34.691 ms
10 tengigabitethernet1-1.gw20.jnb6.za.mtnbusiness.net (196.31.220.23) 34.157 ms 37.300 ms 34.067 ms
11 tengigabitethernet5-1.hr15.jnb6.za.mtnbusiness.net (196.31.63.198) 37.110 ms 37.635 ms 39.921 ms
12 cms-gm.afrihost.com (197.242.144.102) 34.228 ms 35.988 ms 36.068 ms
Code:
Ping has started…
PING afrihost.com (197.242.144.102): 56 data bytes
64 bytes from 197.242.144.102: icmp_seq=0 ttl=59 time=34.075 ms
64 bytes from 197.242.144.102: icmp_seq=1 ttl=59 time=33.974 ms
64 bytes from 197.242.144.102: icmp_seq=2 ttl=59 time=34.732 ms
64 bytes from 197.242.144.102: icmp_seq=3 ttl=59 time=34.723 ms
64 bytes from 197.242.144.102: icmp_seq=4 ttl=59 time=34.680 ms
64 bytes from 197.242.144.102: icmp_seq=5 ttl=59 time=36.660 ms
--- afrihost.com ping statistics ---
6 packets transmitted, 6 packets received, 0.0% packet loss
round-trip min/avg/max/stddev = 33.974/34.807/36.660/0.884 msI think that's really the case here. Obviously recent issues escalated, we've seen poor results both on our side as well as the clients end. Moving to MTN has broken out network in so many awesome ways
Fixed.
ajules
Expert Member
Performance this past week has been absolute horse manure.Not what I expect on a capped account.Especially moved from uncapped to capped to avoid these issues.Yes prices are great but you pay for it in performance.C'mon guys the excuses are starting to wear very thin - time to fix the problem.
Webafrica has been absolutely superb during this time and I read somewhere that they are revising their pricing.Can't wait !!
Webafrica has been absolutely superb during this time and I read somewhere that they are revising their pricing.Can't wait !!
reactor_sa
Executive Member
Afri[person], I cancelled Afrihost capped account now because it wasn't any better than the telkom account I'm using- why does the client zone say my service will be cancelled on the 30-11-2013??? Payment is via credit card.
Because to cancel it end of this month, you should have cancelled by 23.59 last night.
Sorry about this, cancellations needs to take place before the 25th of every month so it can take affect.
Drop me a PM though, I'll see what I can have sorted out for you.
Adenoid Hynkel
Executive Member
If that fails downgrade to a 1GB capped account.
Bursty-dude
Expert Member
Work some magic here please
Fourth week and counting....
I know you and Kyle are trying to see what is wrong, but this has gone on for far too long now. 10Mb Capped account should never be as crap as this.
reactor_sa
Executive Member
eish.
View attachment 79037
Work some magic here please
Fourth week and counting....
I know you and Kyle are trying to see what is wrong, but this has gone on for far too long now. 10Mb Capped account should never be as crap as this.
We're working with Telkom to try and find out why your line is so unstable. Unfortunately these kind of faults are very difficult to pin down and we're doing our best to get Telkom's specialists involved
Bursty-dude
Expert Member
And for that I am extremely grateful.
Speeds have been OK today. 6Mb+ across the board with Speedtests I have done. This was using my own login details and not the "specialops" one.
There must be a line fault somewhere between the Waterkloof exchange and our place, or the exchange is overloaded somehow or it's the exchange itself.
Speeds have been OK today. 6Mb+ across the board with Speedtests I have done. This was using my own login details and not the "specialops" one.
There must be a line fault somewhere between the Waterkloof exchange and our place, or the exchange is overloaded somehow or it's the exchange itself.
Bursty-dude
Expert Member
My happiness was short-lived......
This was the view for about 3 minutes (yes, 2 minutes and 57 seconds, I timed how long it took to load after trying for the 4th time....):
Took about a minute to open this thread as well.
This was a Speedtest from earlier when everything was just fine:
http://www.speedtest.net/my-result/3058237770
To this:
Unstable se moer, this is a joke.
And another one from a minute ago:
I can understand jumping around about 2-3Mb/s as demand on the exchange goes up and down, but 6+Mb tells me there is something seriously wrong somewhere.
This was the view for about 3 minutes (yes, 2 minutes and 57 seconds, I timed how long it took to load after trying for the 4th time....):
Took about a minute to open this thread as well.
This was a Speedtest from earlier when everything was just fine:
http://www.speedtest.net/my-result/3058237770
To this:
Unstable se moer, this is a joke.
And another one from a minute ago:
I can understand jumping around about 2-3Mb/s as demand on the exchange goes up and down, but 6+Mb tells me there is something seriously wrong somewhere.
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