Afrihost CAPPED ADSL Feedback (MTN)

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AfriGuy

AfriGuy

Afrihost
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Messages
14,236
dt513 said:
Issues on all our lines again.



Tracing route to afrihost.co.za [197.242.144.102]
over a maximum of 30 hops:

1 4 ms 1 ms 1 ms 192.168.4.254
2 2 ms 1 ms 1 ms HOME [192.168.5.254]
3 13 ms 14 ms 9 ms 105-236-10-65-esr-lo.mtnbusiness.co.za [105.236.
10.65]
4 * * * Request timed out.
5 * * * Request timed out.
6 * * * Request timed out.
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 ^C
Click to expand...

I'd like to check this out for you, can you PM me your DSL username please?
 
B

Beri

Expert Member
Joined
Sep 26, 2006
Messages
4,347
AfriGuy said:
I don't think there will be a mass exodus of clients. The add-on is in it's infancy, with trials only going out now - so we'll follow what we've always done and keep an eye on how things go. Tweaks and changes can always be made.
Click to expand...

Well if i do not get my double data i am gone as well. Only use maybe halve of the extra data but it was nice.
 
D

DeathStrike

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Messages
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Another question to afrihost reps. Let's say in a few months afrihost decided to lower the cost of their gigs. So capped 100GB account goes up to 120GB for argument sake. Double data for normal users has been terminated at this point. So then you would be paying R399 for 120GB of data. But you signed up for AH+ as well. So now you would be getting double data still so effectively you would still be paying R99 extra. And get another bonus 120GB. Is my understanding correct? Would future GB increases be added to the current double data of AH+
 
AfriGuy

AfriGuy

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Messages
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DeathStrike said:
Another question to afrihost reps. Let's say in a few months afrihost decided to lower the cost of their gigs. So capped 100GB account goes up to 120GB for argument sake. Double data for normal users has been terminated at this point. So then you would be paying R399 for 120GB of data. But you signed up for AH+ as well. So now you would be getting double data still so effectively you would still be paying R99 extra. And get another bonus 120GB. Is my understanding correct? Would future GB increases be added to the current double data of AH+
Click to expand...

I can't say for sure how it would work using Plus+, but in the past our price decreases had run as follows:

Existing clients get more data and pricing stays the same.
New signups are allocated the new pricing.

Whatever changes though, whether it be pricing or the GB allocation - double data and any other add-on will keep in line. So for your example, if your new GB allocation was 120GB, you'd see that on the double data too.
 
aggressiveGrey

aggressiveGrey

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Nov 11, 2013
Messages
530
Just a little thank you from me for the whole datasteal promo

[video=youtube_share;gBgeLxLyEBI]http://youtu.be/gBgeLxLyEBI[/video]
 
caroper

caroper

Executive Member
Joined
Aug 5, 2003
Messages
8,177
AfriGuy said:
I can't say for sure how it would work using Plus+, but in the past our price decreases had run as follows:

Existing clients get more data and pricing stays the same.
New signups are allocated the new pricing.

Whatever changes though, whether it be pricing or the GB allocation - double data and any other add-on will keep in line. So for your example, if your new GB allocation was 120GB, you'd see that on the double data too.
Click to expand...

So that is how I ended up on a 120Gig package that is not listed as an option :)
 
H

Heckers

Well-Known Member
Joined
Oct 10, 2007
Messages
280
image132 said:
Kudos where it's due. I'm watching the Bvd vs Fnatic game in csgo Dreamhack on twitch. Watching on source and not a single buffer. Well done!
Click to expand...

Give it some time, Twitch seems to work fine until around 7pm and then gets worse, by 10pm even mobile quality doesnt work.
I guess during the night everyone gets online and starts overloading the whole network.
 
AfriGuy

AfriGuy

Afrihost
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Messages
14,236
Knaterkraker said:
Give it some time, Twitch seems to work fine until around 7pm and then gets worse, by 10pm even mobile quality doesnt work.
I guess during the night everyone gets online and starts overloading the whole network.
Click to expand...

We've been making quite a few tweaks lately.
If you do see degradation please run some test results and shoot them through to our team :)
 
S

Syco

Well-Known Member
Joined
Dec 30, 2007
Messages
259
caroper said:
Because having selected a 60Gig account yesterday only to find it is a 30Gig account as of Dec31 I will not be using the Client Zone or adding any other packages until my account is reverted back to what it was :)

Client Zone used to be simple, now it is a minefield navigated with the worst user interface since windows 8.0
Click to expand...
Couldn't agree with you more!!
 
AfriGenie

AfriGenie

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Oct 9, 2014
Messages
7,266
Thor187 said:
I just realised I've been a Afrihost client for 10 years and never got any of those mystery bonuses people used to talk about
Click to expand...

We haven't had a Mystery Bonus in the last few months, most of the data being talked about here is from our DataSteal competition being run on Twitter.

In future, if you do not receive a Mystery Bonus mail, please let me know, we are able to re-send it manually to you.
 
Kwerty

Kwerty

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Jun 3, 2008
Messages
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AfriGuy said:
Speedtests, traceroutes, any streams you're looking at.
Just basically what you're seeing - we can try and replicate it from there.
Click to expand...

I was watching fine from 7pm but at 7:30 it turned into lag inc.

2769564427.png


Notice the playback rate. Way too low to support a stream in high quality.

JcrpCke.png


Code: 
Tracing route to cdn.justin.tv.c.footprint.net [209.84.17.254]
over a maximum of 30 hops:

  1    6 ms     6 ms     7 ms  192.168.1.1
  2     8 ms    15 ms    12 ms  105-236-234-65-esr-lo.mtnbusiness.co.za [105.23
.234.65]
  3    14 ms    10 ms    16 ms  ipc-recieve-tb-1a.mtnbusiness.net [41.181.53.15
]
  4    10 ms    75 ms    10 ms  tb-dca-2.za--qux-a.za.mtnbusiness.net [41.181.1
4.28]
  5    11 ms    13 ms    11 ms  unc-cpt-1.mtnns.net [196.44.18.8]
  6    11 ms    11 ms    49 ms  196.44.31.106
  7   155 ms   153 ms   154 ms  am-cr-1.am--lt-cr-1.uk-a.mtnns.net [196.44.31.2
1]
  8   158 ms   162 ms   157 ms  ls-pr-2.uk--ls-cr-1.uk-a.mtn.net [209.212.111.2
3]
  9   159 ms   167 ms   176 ms  195.50.122.181
 10   164 ms   163 ms   168 ms  ae-234-3610.edge3.Amsterdam1.Level3.net [4.69.1
2.214]
 11     *        *        *     Request timed out.
 12     *        *        *     Request timed out.
 13     *        *        *     Request timed out.
 14     *        *        *     Request timed out.
 15     *        *        *     Request timed out.
 16     *        *        *     Request timed out.
 17     *        *        *     Request timed out.
 18     *        *        *     Request timed out.
 19     *        *        *     Request timed out.
 20     *        *        *     Request timed out.
 21     *        *        *     Request timed out.
 22     *        *        *     Request timed out.
 23     *     ^C
 
Thor

Thor

Honorary Master
Joined
Jun 5, 2014
Messages
44,240
AfriGenie said:
We haven't had a Mystery Bonus in the last few months, most of the data being talked about here is from our DataSteal competition being run on Twitter.
Click to expand...

Damn I'll check it out.

In future, if you do not receive a Mystery Bonus mail, please let me know, we are able to re-send it manually to you.
Click to expand...
Wait what... How do I know if I was suppose to get one? I can't recall ever getting this?
 
N

nicki

Senior Member
Joined
Sep 27, 2004
Messages
575
I'm trialing the AH Plus service, and selected my capped account for 2-1 topop. I have auto topup on this account, and it topped up @ 19:32, but I only got 1GB. Plus has been active since 10:34 this morning. Is this as per some t&cs?
 
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