Afrihost CAPPED ADSL Feedback (MTN)

[AfriGenie]

Damn I'll check it out.


Wait what... How do I know if I was suppose to get one? I can't recall ever getting this?

The Mystery Bonus has always been preceded with a newsletter from Gian talking about the upcoming Mystery Bonus.

 

[AfriGenie]

I'm trialing the AH Plus service, and selected my capped account for 2-1 topop. I have auto topup on this account, and it topped up @ 19:32, but I only got 1GB. Plus has been active since 10:34 this morning. Is this as per some t&cs?

That doesn't sound right, you should definitely have received the 2-for-1 Top-up. Could you please send me a PM with your account username so that I can look into this.

 

[Thor]

The Mystery Bonus has always been preceded with a newsletter from Gian talking about the upcoming Mystery Bonus.

Never got anything like that

 

[AfriGenie]

I was watching fine from 7pm but at 7:30 it turned into lag inc.

Notice the playback rate. Way too low to support a stream in high quality.

Tracing route to cdn.justin.tv.c.footprint.net [209.84.17.254]
over a maximum of 30 hops:

  1    6 ms     6 ms     7 ms  192.168.1.1
  2     8 ms    15 ms    12 ms  105-236-234-65-esr-lo.mtnbusiness.co.za [105.23
.234.65]
  3    14 ms    10 ms    16 ms  ipc-recieve-tb-1a.mtnbusiness.net [41.181.53.15
]
  4    10 ms    75 ms    10 ms  tb-dca-2.za--qux-a.za.mtnbusiness.net [41.181.1
4.28]
  5    11 ms    13 ms    11 ms  unc-cpt-1.mtnns.net [196.44.18.8]
  6    11 ms    11 ms    49 ms  196.44.31.106
  7   155 ms   153 ms   154 ms  am-cr-1.am--lt-cr-1.uk-a.mtnns.net [196.44.31.2
1]
  8   158 ms   162 ms   157 ms  ls-pr-2.uk--ls-cr-1.uk-a.mtn.net [209.212.111.2
3]
  9   159 ms   167 ms   176 ms  195.50.122.181
 10   164 ms   163 ms   168 ms  ae-234-3610.edge3.Amsterdam1.Level3.net [4.69.1
2.214]
 11     *        *        *     Request timed out.
 12     *        *        *     Request timed out.
 13     *        *        *     Request timed out.
 14     *        *        *     Request timed out.
 15     *        *        *     Request timed out.
 16     *        *        *     Request timed out.
 17     *        *        *     Request timed out.
 18     *        *        *     Request timed out.
 19     *        *        *     Request timed out.
 20     *        *        *     Request timed out.
 21     *        *        *     Request timed out.
 22     *        *        *     Request timed out.
 23     *     ^C

Can you quickly test any other streaming service, I just need to be sure it is not a routing issue to that specific service.

 

[nicki]

That doesn't sound right, you should definitely have received the 2-for-1 Top-up. Could you please send me a PM with your account username so that I can look into this.

Pm sent

 

[AfriGenie]

Pm sent

Got it! Thanks.

 

[Kwerty]

Can you quickly test any other streaming service, I just need to be sure it is not a routing issue to that specific service.

It's working now. Will check next time.

 

[AfriGenie]

It's working now. Will check next time.

No problem, please let us know if you see this happen again.

 

[Heckers]

Lag is starting again properly now, early in the evening it is fine.

International speed test
http://speedtest.ookla.com/result/2769619435.png

Local speed test
http://speedtest.ookla.com/result/2769620014.png

Stream
http://www.twitch.tv/dreamleague

Stream Stats at Medium 480p
http://oi62.tinypic.com/2vv2c11.jpg

Another Stream at Medium 480p
http://oi61.tinypic.com/2zdo9oi.jpg

Youtube at 1080p no problems
http://oi57.tinypic.com/2mlms7.jpg

This is a 20Mb line on a capped account.
Shout if you need any other info, but that should be enough proof.
This started since this last weekend, never had a problem before.

 

[Thor]

Sorry boys .... Got 2 40Mbps VDSL bad boys downloading 600GB


I need to use my cap before month end.


I apologize for fcking up the network tonight.

 

[i.got~issues]

Sorry boys .... Got 2 40Mbps VDSL bad boys downloading 600GB


I need to use my cap before month end.


I apologize for fcking up the network tonight.

No worry ... managing just fine here on WebAfrica

 

[Thor]

As soon as this cap is done tomorrow. I am coming for my left overs at WA.

 

[Thor]

 

[DeathStrike]

How big are your HDD that you can store 600GB in night?

 

[Thor]

Not in one night thou... In two

However i have a NAS server.



@AfrGenie just received my Invoice I was not credited

 

[caroper]

Not in one night thou... In two

However i have a NAS server.



@AfrGenie just received my Invoice I was not credited

in a few months that server will be called internetarchive.co.za

 

[Thor]

Hahahahahahahaha..... Oh stop it you...

 

[avr-rulez]

Because having selected a 60Gig account yesterday only to find it is a 30Gig account as of Dec31 I will not be using the Client Zone or adding any other packages until my account is reverted back to what it was

Client Zone used to be simple, now it is a minefield navigated with the worst user interface since windows 8.0

+1

Clientzone does not tell you that you will lose Line discount when selecting Plus+ add-on. I think this is underhanded and possibly a case for ASA to look into.

 

[AfriMan]

Lag is starting again properly now, early in the evening it is fine.

International speed test
http://speedtest.ookla.com/result/2769619435.png

Local speed test
http://speedtest.ookla.com/result/2769620014.png

Stream
http://www.twitch.tv/dreamleague

Stream Stats at Medium 480p
http://oi62.tinypic.com/2vv2c11.jpg

Another Stream at Medium 480p
http://oi61.tinypic.com/2zdo9oi.jpg

Youtube at 1080p no problems
http://oi57.tinypic.com/2mlms7.jpg

This is a 20Mb line on a capped account.
Shout if you need any other info, but that should be enough proof.
This started since this last weekend, never had a problem before.

Your ping seems OK, but not great though on local or international. We like to see sub 200ms when the network is performing well.

Could you please post a traceroute for me to look at?

 

[AfriMan]

+1

Clientzone does not tell you that you will lose Line discount when selecting Plus+ add-on. I think this is underhanded and possibly a case for ASA to look into.

That's not the case. You can't lose any benefits by adding Plus, but you may not be able to claim certain benefits. If you are on a non-standard data package on Capped or Mobile, then they may not be eligible for Double Data. You still retain regular bundle pricing. So you can opt to rebundle as a standard bundle, or stick with the heavily discounted bundle you already have.