Is yours a bundle or just a capped account? I did call them and they told me that it didn't apply to the bundled accounts. Quite strange, but anyway.... If you have a 50gb bundle account, why are you paying R497? Isn't is supposed to be R397? As far as I can tell, the 75gb is R497.
-
Join the MyBroadband community
South Africa’s biggest forum. Discuss, discover, and connect with thousands of members.
-
Question of the Day: What is your non-negotiable item, device, or app for international travel?
Afrihost CAPPED ADSL Feedback (MTN)
- Thread starter eddief1
- Start date
- Status
Is yours a bundle or just a capped account? I did call them and they told me that it didn't apply to the bundled accounts. Quite strange, but anyway.... If you have a 50gb bundle account, why are you paying R497? Isn't is supposed to be R397? As far as I can tell, the 75gb is R497.
Unlucky!Then you are fortunate, I got told, NO, not for you!!
Are you sure that you are not experiencing congestion on your home line. One thing we see is that there is a brief initial period of good speeds when you change accounts and reset your line, but it goes away once the line settles back into the congested resources.
We didn't include them due to the discount rates being very different and how those accounts are calculated
BUT ......
Watch this space for something awesome for bundled clients (or watch your mailbox rather)
wingnut771
Honorary Master
I'm assuming you have a 4mb line? Either way, those speeds look low on both sides. It could be a routing issue, try running the accounts for a while, a few hours, then swap them over and see.
Also, run Zertop's tools to eliminate telkom and also try a trial account from WA or someone on another backbone.
Thanks for the questions, hope I can answer them correctly
i can see it has been changed
3.
i'm already billed the 399 for uncapped(i think) - so what i need to know is now that i changed my account, am i going to get billed R129 for this month separate? or was my previous payment of R399 for this month(April)?
I would need to check your account, but if you did the regrade before the end of the month, i.e. in March, then you should be billed the full new amount and the previous invoice would have been credited out.
PM me and I can take a proper look for you
Dear Afrihost
I took the plunge and bought your 75GB+75GB capped unshaped account for April. Even though you guys are having issues down here (Cape Town) at the moment I'm trusting that the extra bandwidth will be installed soon by telkom, and that this will be the beginning of a healthy partnership!
Thanks for having faith in us. I'm pretty confident we'll be there in a few days or so. I'll update with any info I get on this from Telkom.
Yeah, it seems like that, but I think if you count the GB's you end up using more (cos you're always thinking I could get this or that). I used to be like that, and always got capped. Now I just grab what I want when I want - I swear my usage has actually gone down.
You can read more about it in my upcoming book "The Afriman Diet"
Bundles shouldn't have got double data, but it depends on when you bundled. I've seen a few people who bundled just after we ran the promo, who got double data last month but then didn't get it this month.
Babaganoosh
Active Member
- Joined
- Feb 22, 2009
- Messages
- 37
- Reaction score
- 0
ok im going to explain this carefully and as clearly as possible.
my line has been unbelievably good from day one, I loved the fact that I made the move to Afrihost.
but for this last month my line has been the worst it has ever been EVER!
I have tried my work account on my home line
I have tried my normal home account on my home line
when I start it up my speeds are good for about a min, then they dwindle down to between 20kb and 80kb
when I put my work account on my home line my speeds ramp up to about 600kb
last night I was getting between 400kb and 600kb all night long with my work account
I switched back to my home account and went back down to 20kb to 80kb
So if you are going to say it's congestion then please also explain why it is only affecting the one account.
I am still downloading at this very moment with my work account at home and am getting 200kb
Babaganoosh
Active Member
- Joined
- Feb 22, 2009
- Messages
- 37
- Reaction score
- 0
I have tried my work account on my home line
I have tried my normal home account on my home line
when I start it up my speeds are good for about a min, then they dwindle down to between 20kb and 80kb
when I put my work account on my home line my speeds ramp up to about 600kb
last night I was getting between 400kb and 600kb all night long with my work account
I switched back to my home account and went back down to 20kb to 80kb
I did this twice last night.
home account is stuffed at home
work account works at home
I'm on a 10meg 50gig capped line but im going to reduce in.
no point in paying for something I can't use hey...
wingnut771
Honorary Master
If you have a 10mb line, then you should be seeing speeds of 1000 not 600, so both accounts are not working properly, even tho one is performing better than the other (very strange that one). Still, try with another ISP account like WA, as they are on the IS network, they have a free 2GB capped account for life, , just to eliminate telkom from this equation. You can sign up online.
We'd need to run more extensive tests to determine exactly how this is occuring and through a process of elimination, try to determine if what you are experiencing is coincidence, or if this is repeatable and therefore something that can be isolated and analysed.
You'll need to drop me a PM so we can run these tests and you can demonstrate exactly what you are saying. Under normal circumstances there would be absolutely no difference between two capped accounts at all.
silver6933
Expert Member
- Joined
- Jan 3, 2006
- Messages
- 1,682
- Reaction score
- 50
http://mybroadband.co.za/news/adsl/98382-afrihost-adsl-price-cuts-improved-uncapped-performance.html
What is really going on with this? I have the 50Gb capped package. I logged in today and still have the 50GB data package, whereas it was supposed to be 50+50gb=100gb.
Support said they could not modify my package.
I thought this was a blanket upgrade for all current subscribers
What is really going on with this? I have the 50Gb capped package. I logged in today and still have the 50GB data package, whereas it was supposed to be 50+50gb=100gb.
Support said they could not modify my package.
I thought this was a blanket upgrade for all current subscribers
Can't you guys name your 50GB account to 100GB account?
It sounds and looks better when you log into your account and see 100GB instead of 50GB...
You might forget that some of it's Free - and you'll be sad when it goes from 50GB back to 100GB at the end of September
If you're in a bundle, then you wouldn't get the double data promotion for capped - but check your mail, we have a special promo for Capped Bundle clients coming to you very soon
- Status