Could be a communication error between us and the exchange.
Drop me a PM with the line number and I'll take a look for you
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Afrihost CAPPED ADSL Feedback (MTN)
- Thread starter eddief1
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Could be a communication error between us and the exchange.
Drop me a PM with the line number and I'll take a look for you
DeathStrike
Expert Member
Nope I tried to do that myself last night. No recreate port or fix my line. I ended up logging a ticket on afrihost client zone.
My line won't sync to 10mbps after it was supposed to be and have been charged for it. Still on 4mbps.
Response was that the issue was being escalated. So I wait.
My line won't sync to 10mbps after it was supposed to be and have been charged for it. Still on 4mbps.
Response was that the issue was being escalated. So I wait.
Sounds like a fault was logged.
Drop me a PM if you'd like me to have it followed up
ChadKay
Well-Known Member
I know our speeds are not great right now, but I can promise that we're bringing every available resource to bear to improve right now. We're definitely concerned about the poor experience many clients are having and this is our biggest priority right now
But it's been like this since the IOS conspiracy, i'll give it one last shot till the end of the month as i've been charged for this month.
If it's not what it should be by then (20 days) then thats one customer down...
I think that's fair, I can fully understand that this is more than frustrating.
i.got~issues
Expert Member
Aaaah crudstix... schools breakup today down south here... we are doomed!
KillerBOB
Well-Known Member
I'm doing the same.
blaaislaai
Executive Member
All good here today
i.got~issues
Expert Member
All good here today
International to London / New York?
Just to add my voice to the clamor. Okay, this is a bit of a rant, but the other ISPs are giving full service at the moment so after almost of a week of this, surely we're entitled?
I'm getting the same shoddy sort of service which made me leave Telkom Uncapped and come to the supposedly unshaped unthrottled Afrihost Capped accounts. I'm getting latencies of 1K+ on PathOfExile for heavens sake, and it doesn't even behave the way latency spikes usually do, it just goes up and then stays there until you loose the connection to the game.... Relogin and you get 20 secs of gameplay and then the latency spike/freeze. I'm hugely frustrated by this.
I've not logged a problem for the last 5 days because I came here and saw you knew about the problems and where working on it. But apparently, for all the solutions you've posted they've implemented so far, very little joy.
Always someone else's problem.
Why is it that the second I log into one (any) of my other ISPs I get latencies of 199 to 208. Why? What the heck is happening on the Afihost side of the network? As multiple people have proved it's not MTN Business or else Axxess would be having the same issues.
It's not IOS updates, it's not MTN Business, it's not our routers or Telkom lines or exchange congestion, it's your ruddy network!
One or two days is understandable, but this is going on far too long.
.
PS: Sigh... Okay, I got that off my chest. Best of luck with sorting the network. Come monthend, if no improvement, I too am out of here.
I'm getting the same shoddy sort of service which made me leave Telkom Uncapped and come to the supposedly unshaped unthrottled Afrihost Capped accounts. I'm getting latencies of 1K+ on PathOfExile for heavens sake, and it doesn't even behave the way latency spikes usually do, it just goes up and then stays there until you loose the connection to the game.... Relogin and you get 20 secs of gameplay and then the latency spike/freeze. I'm hugely frustrated by this.
I've not logged a problem for the last 5 days because I came here and saw you knew about the problems and where working on it. But apparently, for all the solutions you've posted they've implemented so far, very little joy.
Always someone else's problem.
Why is it that the second I log into one (any) of my other ISPs I get latencies of 199 to 208. Why? What the heck is happening on the Afihost side of the network? As multiple people have proved it's not MTN Business or else Axxess would be having the same issues.
It's not IOS updates, it's not MTN Business, it's not our routers or Telkom lines or exchange congestion, it's your ruddy network!
One or two days is understandable, but this is going on far too long.
.
PS: Sigh... Okay, I got that off my chest. Best of luck with sorting the network. Come monthend, if no improvement, I too am out of here.
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I hope the hardware in the area isn't degrading
Drop me a PM with the line number and I'll see what's happening here.
I did send you a mail regarding ^^.
Line dropped down to 5Mb again... doing a remote reboot to see it it picks up again.
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Thanks for your post, I can completely understand where you're coming from.
The high latency you mention here doesn't sound right at all though, have you run any tests with our team to determine the issues?
Which email address did you send the deets through to?
blaaislaai
Executive Member
ScreamerRSA
Active Member
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Could be a communication error between us and the exchange.
Drop me a PM with the line number and I'll take a look for you
Same here, been like that for months. Fails instantaneously
Same here, been like that for months. Fails instantaneously
Have you chatted to our team about it? Could be something that's fixable
https://earthdata.nasa.gov/labs/worldview/ is one that has loaded perhaps once out of 10 tries today. Then there's the normal www.nasa.gov site which takes a really long time. It's not just NASA though, it's various sites like general news, mail etc. A tracert takes forever to complete, I just close the window now, too sad to even let it run out.
These two load up first time for me, I'll keep trying though
Are you using our DNS servers?
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