Afrihost CAPPED ADSL Feedback (MTN)

[AfriGenie]

Hello again Guys,

Thanks for bearing with me, all of the users that have been getting below optimal speeds, can you quickly restart your modems, and then test your connection again. I just want be to sure you guys are being assigned to the correct resource pools.

If you post your speed results also please include your line speed and which region you are in.

 

[roadcat]

Fine in PE (for me): 20mb VDSL

 

[Mariuspay]

Pretoria on 40 Mb line

Restarted. Now shows me in correct area. Speed jumps up & down a lot.

http://www.speedtest.net/result/3906442669.png

 

[RickNRoller]

In PE and have restarted. Speedtest seems to think we're in JHB now but not sure on how reliable that is.

Uptime 00Days 00hrs 05min 29sec
Time connected 00Days 00hrs 04min 11sec
Actual rate (up) 3072 kbps
Actual rate (down) 40960 kbps



Tracing route to www.afrihost.co.za [197.242.144.102]
over a maximum of 30 hops:

1 1 ms <1 ms 1 ms 192.168.4.254
2 3 ms 1 ms 2 ms HOME [192.168.5.254]
3 11 ms 14 ms 13 ms 105-236-10-65-esr-lo.mtnbusiness.co.za [105.236.10.65]
4 79 ms 29 ms 54 ms 41.181.201.94
5 39 ms 31 ms 35 ms tb-dca-2.za--qux-c.za.mtnbusiness.net [41.181.198.188]
6 27 ms 29 ms 33 ms compj-cpt-1.mtnns.net [196.44.18.2]
7 41 ms 41 ms 56 ms ct-cr-2.za--tb-cr-1.za.mtnns.net [196.44.31.134]
8 67 ms 66 ms 58 ms rb-cr-1.za--ct-cr-2.za.mtnns.net [196.44.31.69]
9 53 ms 55 ms 67 ms jh-dca-2.za--jh-cr-1.za-a.mtnns.net [196.44.0.221]
10 54 ms 55 ms 64 ms 196.30.1.39
11 84 ms 70 ms 75 ms 196.31.220.21
12 61 ms 79 ms 64 ms 196.31.63.202
13 67 ms 73 ms 58 ms vl9-ah-ha-2.za.mtnbusiness.net [196.30.42.133]
14 57 ms 57 ms 58 ms cms-gm.afrihost.com [197.242.144.102]

Trace complete.

 

[Sully_]

After modem reset, on a 10Mbps line in the Pretoria area
http://www.speedtest.net/result/3906451992.png

Router stats
https://i.imgur.com/FmLibs2.png

 

[AfriGenie]

Pretoria on 40 Mb line

Restarted. Now shows me in correct area. Speed jumps up & down a lot.

http://www.speedtest.net/result/3906442669.png

How much variance are you seeing the connection speeds?

 

[cfvh600]

Kyalami on a 20mb line:

 

[Mariuspay]

During the test it jumps between 38 and 15 about 6 or 7 times fairly rapidly.

 

[sand_man]

Started strong, then about 350mb started fading fast (once the traffic shaper you don't use didn't kick in).

 

[adamr]

I've done three test back to back. First one 8.3mbps second 3mbps, and lastly 6.75mbps ... All over the place ... Am in Fourways

 

[Sully_]

Just did three consecutive tests on my 10Mbps line in the Pretoria area. Speed seems to be more stable with very little dips and spikes.
All three tests gave the same results, so it seems to be better....for now.

Speed Test Results

 

[Bedford]

Fourways

Back to normal

Thanks for keeping us in the loop

 

[AfriGenie]

Thanks for these tests, I think we are finally start to see some improvement across the country - barring one or two areas and some variance - but it is definitely looking better.

 

[Thor]

Seriously now Afribot, this is getting unpleasant why is my 40Mbps line I have been paying for a 15Mbps ADSL2+ line?

I also expect the amount payable to be credited pro-rate towards next month.

Here is a screenshot ( The router is configured to pick up ADSL2+ if VDSL is not available ) Now will you fix my sh|t please.

 

[AfriGenie]

Seriously now Afribot, this is getting unpleasant why is my 40Mbps line I have been paying for a 15Mbps ADSL2+ line?

I also expect the amount payable to be credited pro-rate towards next month.

Here is a screenshot ( The router is configured to pick up ADSL2+ if VDSL is not available ) Now will you fix my sh|t please.


View attachment 166887

That I believe means that your line should almost be switched over to VDSL, can you please make sure that your modem is set VDSL-mode only, and not ADSL / VDSL.

 

[Sully_]

Downstream, upstream and pings seem to be terrible again.
On a 10Mbps line, pretoria.
Just had full speed a few minutes ago, and now this. It seems to be changing every 10 or 20 minutes, either showing horrible results or full performance. Speed is currently fluctuating like crazy between 1Mbps and 4Mbps on my 10Mbps line.

 

[MelvinBOT]

My line speed and latency was perfect about 30 mins ago at 17:21 it degraded. PTA, Meyerspark, 2Mbps, - Capped

http://www.speedtest.net/my-result/3906573443

 

[Thor]

That I believe means that your line should almost be switched over to VDSL, can you please make sure that your modem is set VDSL-mode only, and not ADSL / VDSL.

Done that.

Vdsl - only

- No internet

ADSL/vdsl

- 15mbps adsl2

ADSL

- 15mbps adsl2

 

[adamr]

Clear from everyone's line tests AH speeds are all over the place ... One minute I'm getting full line speed the next crap speeds ... So I'm not sure what AH is gaining by everyone posting their speeds

Ping now 264ms and speed 4.05mbps

 

[AfriGenie]

Done that.

Vdsl - only

- No internet

ADSL/vdsl

- 15mbps adsl2

ADSL

- 15mbps adsl2

I just got hold of our Telkom Service Manager, that means that you are still being moved from the ADSL2+ to VDSL Circuit, you should have VDSL access in the next few hours.