Afrihost Capped DSL Feedback

Luke7777 said:
I fully agree, but the South problem is flooding the 'Country Experience' at this point, hence my suggestion . After the South has been resolved, you can lock that thread.
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I'll see what I can find out for you. :)
 
Luke7777 said:
I've asked previously if there can be separate threads for Unshaped and Shaped Capped , in order to compare apples with apples. Obviously this didn't happen :( I want to suggest one more thing and that is to give these issues with the South/Cape Town its own thread until resolved. Clearly AH have a problem down under, and I'm sure at least 500 of the posts in this thread is about that. It really makes it difficult to see other non-Cpt issues. Or just rename this one to Issues in the South and create a new one for Capped

Please
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Lovely how we managed more than 500 posts of issues in Cape Town within a month. Still isn't solved.
 
AfriFella said:
We're continuously reporting your feedback to our Network Team. :)
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Lovely. Don't you think after reaching the end of February, when the problem started end of December, one would expect more results (as in from your network team, not more results of issues. :p)?
 
Johnatan56 said:
Lovely. Don't you think after reaching the end of February, when the problem started end of December, one would expect more results (as in from your network team, not more results of issues. :p)?
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We're constantly working on improving your experience in the South. I feel like things have improved a lot in the last few weeks and will only continue to get better.
 
I'd like to post that I personally have not seen any improvement in the South. Actually it feels worse than normal...

My parents popped over for a visit last night and my dad want to search for something on google. Tried to load google and just kept timing out...he even asked me if I was downloading anything.

Restarted the router and 5min's off at the wall. At least google loaded this time but jeees it was slow...

Settings:
10mb 100gb capped shapped
AutoDNS (169.1.1.4 / 169.1.1.9)

I have since decided to drop the package to the lowest possible until all of this is sorted and started looking else where.

Sorry guys...your team is just taking way to long to sort out these issues..
 
MDE said:
I'd like to post that I personally have not seen any improvement in the South. Actually it feels worse than normal...

My parents popped over for a visit last night and my dad want to search for something on google. Tried to load google and just kept timing out...he even asked me if I was downloading anything.

Restarted the router and 5min's off at the wall. At least google loaded this time but jeees it was slow...

Settings:
10mb 100gb capped shapped
AutoDNS (169.1.1.4 / 169.1.1.9)

I have since decided to drop the package to the lowest possible until all of this is sorted and started looking else where.

Sorry guys...your team is just taking way to long to sort out these issues..
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Have to agree. The performance just feels lackluster at best and there doesn't seem to be any sort of progress on this regardless of the results supplied here.
 
MDE said:
I'd like to post that I personally have not seen any improvement in the South. Actually it feels worse than normal...

My parents popped over for a visit last night and my dad want to search for something on google. Tried to load google and just kept timing out...he even asked me if I was downloading anything.

Restarted the router and 5min's off at the wall. At least google loaded this time but jeees it was slow...

Settings:
10mb 100gb capped shapped
AutoDNS (169.1.1.4 / 169.1.1.9)

I have since decided to drop the package to the lowest possible until all of this is sorted and started looking else where.

Sorry guys...your team is just taking way to long to sort out these issues..
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Really sorry to hear that, MDE. :( Would you mind sending me a PM with your account details and perhaps a few recent test results?
 
I can't really complain...getting good performance every night. The the window from 6-11pm seems to have shortened from 7-9pm when torrents crawl. Other than that happily streaming 720p while both my daughters streaming Peppa Pig at the same time on a 4mb line.

Once a month I get the odd anomoly where everything just dies but then back up and running full speed within 15mins or so

Weekends everything just runs absolutely flawless... On a shaped capped account down south...
 
MonkeysUncle said:
I could not access some sites since last night around 7:00. Changed DNS to Google and everything was fine again. Still a problem this morning
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Oh no! Mind giving me a few examples of the problem sites?
 
Nikkel said:
I can't really complain...getting good performance every night. The the window from 6-11pm seems to have shortened from 7-9pm when torrents crawl. Other than that happily streaming 720p while both my daughters streaming Peppa Pig at the same time on a 4mb line.

Once a month I get the odd anomoly where everything just dies but then back up and running full speed within 15mins or so

Weekends everything just runs absolutely flawless... On a shaped capped account down south...
Click to expand...

Really glad to hear that your overall experience is improving! :)
 
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