Afrihost Capped DSL Feedback

Kosmik said:
Absolutely shocking speed this evening - Durban.1kbps on a news item and browsing terrible.
Click to expand...

That's not good to hear! What sort of speeds were you getting on your speedtest? How is your DSL line sync looking?
 
standerr said:
Same as every evening
Same culprit too: cpt-net1.ip.adsl.co.za

Guys you really need to sort this out. Cannot believe we're still here.

Code: 
Tracing route to www.afrihost.com [104.20.30.244]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  10.1.0.254 
  2    <1 ms    <1 ms    <1 ms  10.100.0.1 
  3     *        *        *     Request timed out.
  4    20 ms    20 ms    18 ms  cpt-rx2.ip.adsl.co.za [169.1.5.82] 
  5   156 ms   151 ms   148 ms  cpt-net1.ip.adsl.co.za [169.1.5.128] 
  6   148 ms   150 ms   155 ms  41.164.52.40 
  7   127 ms   117 ms   109 ms  ix-ae-7-0.tcore2.KLT-Cape-Town.as6453.net [41.206.165.25] 
  8   309 ms   298 ms   298 ms  if-ae-2-2.tcore1.KLT-Cape-Town.as6453.net [41.206.164.253] 
  9   301 ms   298 ms   284 ms  if-ae-5-2.tcore2.PV9-Lisbon.as6453.net [80.231.159.85] 
 10   167 ms   163 ms   168 ms  if-ae-2-2.tcore1.PV9-Lisbon.as6453.net [80.231.158.5] 
 11   165 ms   164 ms   167 ms  if-ae-1-3.tcore1.SV8-Highbridge.as6453.net [80.231.158.30] 
 12     *      177 ms     *     if-ae-19-2.tcore2.L78-London.as6453.net [80.231.138.22] 
 13   267 ms   229 ms   233 ms  if-ae-15-2.tcore2.LDN-London.as6453.net [80.231.131.118] 
 14   256 ms   237 ms   211 ms  80.231.20.66 
 15   181 ms   170 ms   175 ms  104.20.30.244 

Trace complete.

Code: 
Tracing route to www.news24.com [41.86.110.200]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  10.1.0.254 
  2    <1 ms    <1 ms    <1 ms  10.100.0.1 
  3     *        *        *     Request timed out.
  4    19 ms    19 ms    24 ms  cpt-rx2.ip.adsl.co.za [169.1.5.82] 
  5   154 ms     *      118 ms  cpt-net1.ip.adsl.co.za [169.1.5.128] 
  6   121 ms   129 ms   134 ms  optinet.ixp.capetown [196.10.140.15] 
  7   152 ms   165 ms   168 ms  te0-7-0-3.cpt-p-2.optinet.net [197.84.7.2] 
  8    24 ms    24 ms    25 ms  vl11.cpt-hscore-1.optinet.net [197.84.5.238] 
  9   124 ms   117 ms   120 ms  196.28.178.66 
 10   148 ms   146 ms   139 ms  gig5-1-cpt-opt-65-1.optinet.net [196.41.133.234] 
 11    19 ms    20 ms    19 ms  OPTI-CPT-N1-Hosting.optinet.net [197.84.196.6] 
 12   151 ms   145 ms   132 ms  197-84-208-146.cpt.mweb.co.za [197.84.208.146] 
 13   104 ms   106 ms   105 ms  41-86-110-200.mweb.co.za [41.86.110.200] 

Trace complete.

Code: 
Tracing route to www.exa.co.za [197.221.2.20]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  10.1.0.254 
  2    <1 ms    <1 ms    <1 ms  10.100.0.1 
  3     *        *        *     Request timed out.
  4    20 ms    19 ms    19 ms  cpt-rx2.ip.adsl.co.za [169.1.5.82] 
  5   151 ms   150 ms   158 ms  cpt-net1.ip.adsl.co.za [169.1.5.128] 
  6   136 ms   129 ms   123 ms  hetzner2.ixp.capetown [196.10.140.21] 
  7    21 ms    20 ms    19 ms  core-access-switch1-vlan1001.cpt.host-h.net [196.40.102.70] 
  8    19 ms    18 ms    19 ms  www20.cpt1.host-h.net [197.221.2.20] 

Trace complete.
Click to expand...

:( Not good at all... Thank you for posting the test results. I've updated our Team with those results.
 
I dont usually mind when things go south for a while,i give it a day or so to clear,but this has become the single most frustrating experience i have had with any isp.

I switched from the auto upgrade of 200gb shaped that happened on 1st jan to a downgraded package of 100gb shaped for this month. And ever since 1 feb,when it went over to the new package my line is shot dead in the water,can't even load mybroadband.

Tests wont help,you know there is something wrong down here in cape town,and the tests from other users confirms it's coming from afrihost.

Telkom confirms no congestion.
 
Gonzo.B said:
I dont usually mind when things go south for a while,i give it a day or so to clear,but this has become the single most frustrating experience i have had with any isp.

I switched from the auto upgrade of 200gb shaped that happened on 1st jan to a downgraded package of 100gb shaped for this month. And ever since 1 feb,when it went over to the new package my line is shot dead in the water,can't even load mybroadband.

Tests wont help,you know there is something wrong down here in cape town,and the tests from other users confirms it's coming from afrihost.

Telkom confirms no congestion.
Click to expand...

That doesn't right... Browsing shouldn't be an issue at all... :( Could you perhaps PM me your DSL username.
 
All good in PTA still..

Speedtest while watching 1080p movie:

f373a7ca597d0d8a934a78cad57bceaf.png


Movie paused:

09c75b5fbd96f69341a7ff869d9e4786.png


Keep it up! Thanks
 
And then on weekends it starts earlier.
These clowns really don't have a clue or do not care to fix it.

Code: 
Tracing route to www.news24.com [41.86.110.200]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  10.1.0.254 
  2    <1 ms    <1 ms    <1 ms  10.100.0.1 
  3     *        *        *     Request timed out.
  4    21 ms    19 ms    19 ms  cpt-rx2.ip.adsl.co.za [169.1.5.82] 
  5   119 ms    91 ms    89 ms  cpt-net1.ip.adsl.co.za [169.1.5.128] 
  6    95 ms    97 ms   101 ms  optinet.ixp.capetown [196.10.140.15] 
  7    86 ms    91 ms    99 ms  bu-ether1.cpt-p-1.optinet.net [197.84.7.33] 
  8   100 ms   102 ms   101 ms  vl12.cpt-hscore-2.optinet.net [197.84.5.254] 
  9    19 ms    19 ms    19 ms  vp-02-14.bb.ctn.c27.za.net [196.28.178.70] 
 10    56 ms    48 ms    55 ms  gig5-2-cpt-opt-65-1.optinet.net [196.41.133.166] 
 11    24 ms    19 ms    19 ms  OPTI-CPT-N1-Hosting.optinet.net [197.84.196.6] 
 12    72 ms    69 ms    61 ms  197-84-208-146.cpt.mweb.co.za [197.84.208.146] 
 13    19 ms    19 ms    19 ms  41-86-110-200.mweb.co.za [41.86.110.200] 

Trace complete.
 
Much better like this... Too many Afrihost threads that popped up all over the place. I like it. :)
 
Latency is absolutely shocking for me here in CT, usually sit at 170ms to this server am now averaging 300ms.

WsjPwPR.png

3iPjXm2.jpg
 
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