Afrihost Capped DSL Feedback

Igor III said:
With reference to post #711

Local speed test @ 15:06 today ....... unless mistaken, dial up was faster :twisted:

PS: This is the result on a 4 Meg line, with no downloads, no updates, no games running in the background:

View attachment 422134

This is two minutes later - crazy, right?

View attachment 422136
Click to expand...

You shouldn't be seeing that much of a difference in performance from one moment to the next. :(

The latency looks reasonably stable though. Is your DSL line sync stable?
 
DeSLAM said:
From CPT on AH...

This appears to be the bottleneck to the EU.
if-ae-2-2.tcore1.KLT-Cape-Town.as6453.net

And this server IP en-route to the USA.
41.164.52.40 its registered to Neotel Pty Ltd
Click to expand...

Are you seeing increased latency on those hops?
 
AfriGenie said:
You shouldn't be seeing that much of a difference in performance from one moment to the next. :(

The latency looks reasonably stable though. Is your DSL line sync stable?
Click to expand...

With reference to my pic in post #710, one can see that my connection drops frequently since last night. Logged a fault with Telkom earlier, as I did not yet receive the info on a test unshaped account to verify where the problem is. I suppose all I can do now is wait and see what Telkom says.
 
Igor III said:
With reference to my pic in post #710, one can see that my connection drops frequently since last night. Logged a fault with Telkom earlier, as I did not yet receive the info on a test unshaped account to verify where the problem is. I suppose all I can do now is wait and see what Telkom says.
Click to expand...

Is your DSL line managed by us? I can follow-up on the fault if it is.
 
DSTV Catchup downloads are at a crawl

steel_dog said:
Download speeds for DSTV catch-up content is down the tubes. YouTube is currently streaming fine at 17mbps but DSTV Now on iOS and Android devices as well as downloads on the Explorer are stone dead. Switched to Mobile and DSTV streams perfectly. Reported this on the DSTV Forum and nothed another AH user with 100mbps Fibre reporting the exact problem. Think there's a routing/peering/shaping issue.
Please advise.
Click to expand...

Things have gone belly up again. Looks like a routing / peering issue.
Packet loss and erratic latency to catchup.dstv.com.
Code: 
Ping statistics for 197.80.203.245:
    Packets: Sent = 100, Received = 94, Lost = 6 (6% loss),
Approximate round trip times in milli-seconds:
    Minimum = 41ms, Maximum = 608ms, Average = 68ms

Ping statistics for 197.80.203.245:
    Packets: Sent = 100, Received = 95, Lost = 5 (5% loss),
Approximate round trip times in milli-seconds:
    Minimum = 41ms, Maximum = 769ms, Average = 67ms

No issues to bras.afrihost.com
Code: 
Ping statistics for 155.239.255.250:
    Packets: Sent = 100, Received = 100, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 18ms, Maximum = 23ms, Average = 19ms

Also seeing packet loss and erratic latency to myadsl.co.za
What's going on AH?
Code: 
Ping statistics for 41.203.16.67:
    Packets: Sent = 100, Received = 98, Lost = 2 (2% loss),
Approximate round trip times in milli-seconds:
    Minimum = 42ms, Maximum = 113ms, Average = 62ms

The plot thickens...
Stable to bbc.co.uk
Code: 
Ping statistics for 212.58.244.67:
    Packets: Sent = 100, Received = 100, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 169ms, Maximum = 178ms, Average = 170ms

and unstable to www.youtube.com, which should be locally cached
Code: 
Ping statistics for 169.1.2.92:
    Packets: Sent = 100, Received = 100, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 20ms, Maximum = 149ms, Average = 88ms

YouTube non-cached content is pretty dead. 1mbps.
YouTube-SFN-07Mar17b.PNG
 
Last edited:
AfriGenie said:
Is your DSL line managed by us? I can follow-up on the fault if it is.
Click to expand...

Nope - kept it with Telkom (reasons for this decision was supplied to Gian on the two occasions that he invited me to move my line to Afrihost. I would prefer not to post them on this forum, but if needed, can post them via a pm).

At the moment I have a reasonably good relationship with Telkom, got a call within an hour after logging a fault. Their preliminary tests result reflected some anomaly on my line and was promised a techie will be on it within the next 48 hours. Will post updates when the techie has done his thing.
 
Igor III said:
Nope - kept it with Telkom (reasons for this decision was supplied to Gian on the two occasions that he invited me to move my line to Afrihost. I would prefer not to post them on this forum, but if needed, can post them via a pm).

At the moment I have a reasonably good relationship with Telkom, got a call within an hour after logging a fault. Their preliminary tests result reflected some anomaly on my line and was promised a techie will be on it within the next 48 hours. Will post updates when the techie has done his thing.
Click to expand...

I got your PM regarding this. Let's hope Telkom can sort this one out, and otherwise we standing by to troubleshoot further.
 
steel_dog said:
Things have gone belly up again. Looks like a routing / peering issue.
Packet loss and erratic latency to catchup.dstv.com.
Code: 
Ping statistics for 197.80.203.245:
    Packets: Sent = 100, Received = 94, Lost = 6 (6% loss),
Approximate round trip times in milli-seconds:
    Minimum = 41ms, Maximum = 608ms, Average = 68ms

Ping statistics for 197.80.203.245:
    Packets: Sent = 100, Received = 95, Lost = 5 (5% loss),
Approximate round trip times in milli-seconds:
    Minimum = 41ms, Maximum = 769ms, Average = 67ms

No issues to bras.afrihost.com
Code: 
Ping statistics for 155.239.255.250:
    Packets: Sent = 100, Received = 100, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 18ms, Maximum = 23ms, Average = 19ms

Also seeing packet loss and erratic latency to myadsl.co.za
What's going on AH?
Code: 
Ping statistics for 41.203.16.67:
    Packets: Sent = 100, Received = 98, Lost = 2 (2% loss),
Approximate round trip times in milli-seconds:
    Minimum = 42ms, Maximum = 113ms, Average = 62ms

The plot thickens...
Stable to bbc.co.uk
Code: 
Ping statistics for 212.58.244.67:
    Packets: Sent = 100, Received = 100, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 169ms, Maximum = 178ms, Average = 170ms

and unstable to www.youtube.com, which should be locally cached
Code: 
Ping statistics for 169.1.2.92:
    Packets: Sent = 100, Received = 100, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 20ms, Maximum = 149ms, Average = 88ms

YouTube non-cached content is pretty dead. 1mbps.
View attachment 422218
Click to expand...

Could you please post a full traceroute so we can see how the latency originates?
 
AfriMan said:
Could you please post a full traceroute so we can see how the latency originates?
Click to expand...
Will do so this afternoon.
Interesting note... things spontaneously improved around 23:45 last night. Downloads flew from that time on. Not sure about this morning though.
 
Both YT and Twitch are crawling

Both tests are for YT

baf7d38112.jpg

5a6e6807d6.png

It was a mission trying to get these tests up on MYBB. I wasn't able to load any Twitch streams to do tests.
 
DSTV Catchup downloads are at a crawl

AfriMan said:
Could you please post a full traceroute so we can see how the latency originates?
Click to expand...

Traceroutes and pings below.
Rgds,
SD

Code: 
Tracing route to catchup.dstv.com [197.80.203.245]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  router.asus.com [192.168.1.1]
  2     *        *        *     Request timed out.
  3    21 ms    21 ms    20 ms  cpt-up1.ip.adsl.co.za [169.1.5.105]
  4    22 ms    21 ms    21 ms  cpt-in1.ip.adsl.co.za [169.1.5.118]
  5    21 ms    21 ms    21 ms  cpt-net1.ip.adsl.co.za [169.1.5.128]
  6    23 ms    22 ms    21 ms  optinet.ixp.capetown [196.10.140.145]
  7    44 ms    47 ms    47 ms  te0-0-0-1.cpt-p-2.optinet.net [197.84.7.34]
  8    43 ms    41 ms    41 ms  tengig-0-7-0-1-vic-p-1.mweb.co.za [197.84.4.47]
  9    41 ms    40 ms    40 ms  197-80-7-79.jhb.mweb.co.za [197.80.7.79]
 10    41 ms    41 ms    40 ms  bu-ether3.mca-pe-1.optinet.net [197.80.4.37]
 11    40 ms    39 ms    39 ms  197-80-96-30.jhb.mweb.co.za [197.80.96.30]
 12    41 ms    41 ms    42 ms  197-80-206-101.jhb.mweb.co.za [197.80.206.101]
 13     *        *        *     Request timed out.
 14    42 ms    41 ms    42 ms  197-80-203-245.jhb.mweb.co.za [197.80.203.245]

Tracing route to youtube-ui.l.google.com [169.1.2.92]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  router.asus.com [192.168.1.1]
  2     *        *        *     Request timed out.
  3    22 ms    20 ms    22 ms  cpt-up1.ip.adsl.co.za [169.1.5.105]
  4    22 ms    21 ms    21 ms  169-1-21-66.ip.afrihost.co.za [169.1.21.66]
  5    21 ms    20 ms    21 ms  cpt-net1.ip.adsl.co.za [169.1.5.128]
  6    21 ms    21 ms    21 ms  169-1-21-9.ip.afrihost.co.za [169.1.21.9]
  7    20 ms    20 ms    21 ms  169-1-2-92.ip.afrihost.co.za [169.1.2.92]

Tracing route to myadsl.co.za [41.203.16.67]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  router.asus.com [192.168.1.1]
  2     *        *        *     Request timed out.
  3    22 ms    20 ms    21 ms  cpt-up1.ip.adsl.co.za [169.1.5.105]
  4    22 ms    21 ms    21 ms  cpt-up2.ip.adsl.co.za [169.1.5.106]
  5    21 ms    21 ms    20 ms  cpt-net1.ip.adsl.co.za [169.1.5.128]
  6    57 ms    21 ms    21 ms  africainx.ixp.capetown [196.10.140.7]
  7    41 ms    41 ms    42 ms  CORE.GP-SM-HET-DCE-2.TO.GP-SM-HET-MEE-1.AINX.P2P.10G.za.africainx.net [41.84.12.81]
  8    41 ms    41 ms    41 ms  41-66-132-246-f6.HET001-CPE-1-to-GP-CN-HET-MEE-1.africainx.net [41.66.132.246]
  9    46 ms    44 ms    42 ms  core-access-switch1.jnb1.host-h.net [197.189.193.1]
 10    44 ms    43 ms    43 ms  dedi67.jnb2.host-h.net [41.203.16.67]

Tracing route to www.bbc.net.uk [212.58.244.68]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  router.asus.com [192.168.1.1]
  2     *        *        *     Request timed out.
  3    21 ms    21 ms    21 ms  cpt-up1.ip.adsl.co.za [169.1.5.105]
  4    23 ms    21 ms    21 ms  169-1-21-66.ip.afrihost.co.za [169.1.21.66]
  5    21 ms    21 ms    46 ms  cpt-net1.ip.adsl.co.za [169.1.5.128]
  6    21 ms    21 ms    21 ms  41.164.52.40
  7    21 ms    21 ms    20 ms  ix-ae-7-0.tcore1.KLT-Cape-Town.as6453.net [41.206.164.53]
  8   168 ms   167 ms   168 ms  if-ae-5-2.tcore2.PV9-Lisbon.as6453.net [80.231.159.57]
  9   175 ms   178 ms   177 ms  if-ae-2-2.tcore1.PV9-Lisbon.as6453.net [80.231.158.5]
 10   168 ms   168 ms   168 ms  if-ae-1-3.tcore1.SV8-Highbridge.as6453.net [80.231.158.30]
 11   164 ms   173 ms   164 ms  if-ae-2-2.tcore2.SV8-Highbridge.as6453.net [80.231.139.1]
 12   168 ms   167 ms   168 ms  if-ae-11-2.tcore1.L78-London.as6453.net [80.231.139.42]
 13   168 ms   176 ms   169 ms  if-ae-17-2.tcore1.LDN-London.as6453.net [80.231.130.130]
 14   175 ms   175 ms   175 ms  195.219.83.102
 15     *        *        *     Request timed out.
 16     *        *        *     Request timed out.
 17   173 ms   173 ms   173 ms  NIU-SOLUTIO.ear1.London15.Level3.net [212.187.173.210]
 18     *        *        *     Request timed out.
 19   175 ms   175 ms   174 ms  ae0.er02.telhc.bbc.co.uk [132.185.254.105]
 20   165 ms   164 ms   165 ms  132.185.255.148
 21   176 ms   175 ms   175 ms  bbc-vip113.telhc.bbc.co.uk [212.58.244.68]

Latency snaps for today - for comparison with yesterday.
1. BRAS, as it was yesterday, is stable
2. Downstream servers showing packet loss. Only some were showing packet loss yesterday.
3. catchup.dstv.com is showing the highest latency spikes. Same as yesterday.

Code: 
catchup.dstv.com: 
Ping statistics for 197.80.203.245:
    Packets: Sent = 100, Received = 98, Lost = 2 (2% loss),
Approximate round trip times in milli-seconds:
    Minimum = 41ms, Maximum = 434ms, Average = 55ms

www.youtube.com: 
Ping statistics for 169.1.2.92:
    Packets: Sent = 100, Received = 99, Lost = 1 (1% loss),
Approximate round trip times in milli-seconds:
    Minimum = 20ms, Maximum = 90ms, Average = 26ms

www.myadsl.co.za: 
Ping statistics for 41.203.16.67:
    Packets: Sent = 100, Received = 98, Lost = 2 (2% loss),
Approximate round trip times in milli-seconds:
    Minimum = 42ms, Maximum = 112ms, Average = 51ms

www.bbc.co.uk: 
Ping statistics for 212.58.244.68:
    Packets: Sent = 100, Received = 98, Lost = 2 (2% loss),
Approximate round trip times in milli-seconds:
    Minimum = 174ms, Maximum = 246ms, Average = 183ms

bras.afrihost.com: 
Ping statistics for 155.239.255.250:
    Packets: Sent = 100, Received = 100, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 18ms, Maximum = 21ms, Average = 19ms
 
Just a random check on things...4mb line down South...



http://netgauge.ookla.com/share/634727241.png

http://netgauge.ookla.com/share/634727743.png


Microsoft Windows [Version 10.0.14393]
(c) 2016 Microsoft Corporation. All rights reserved.

C:\Windows\system32>tracert afrihost.com

Tracing route to afrihost.com [104.20.31.244]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 * * * Request timed out.
3 30 ms 28 ms 30 ms cpt-up1.ip.adsl.co.za [169.1.5.105]
4 28 ms 27 ms 28 ms 169-1-21-66.ip.afrihost.co.za [169.1.21.66]
5 28 ms 27 ms 28 ms cpt-net1.ip.adsl.co.za [169.1.5.128]
6 28 ms 27 ms 28 ms 41.164.52.40
7 50 ms 50 ms 49 ms 172.18.1.164
8 47 ms 47 ms 48 ms cloudflare.ixp.joburg [196.60.8.198]
9 49 ms 48 ms 48 ms 104.20.31.244

Trace complete.

C:\Windows\system32>ping bras.afrihost.com

Pinging bras.afrihost.com [155.239.255.250] with 32 bytes of data:
Reply from 155.239.255.250: bytes=32 time=28ms TTL=63
Reply from 155.239.255.250: bytes=32 time=26ms TTL=63
Reply from 155.239.255.250: bytes=32 time=28ms TTL=63
Reply from 155.239.255.250: bytes=32 time=28ms TTL=63

Ping statistics for 155.239.255.250:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 26ms, Maximum = 28ms, Average = 27ms
 
Nikkel said:
Just a random check on things...4mb line down South...



http://netgauge.ookla.com/share/634727241.png

http://netgauge.ookla.com/share/634727743.png


Microsoft Windows [Version 10.0.14393]
(c) 2016 Microsoft Corporation. All rights reserved.

C:\Windows\system32>tracert afrihost.com

Tracing route to afrihost.com [104.20.31.244]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 * * * Request timed out.
3 30 ms 28 ms 30 ms cpt-up1.ip.adsl.co.za [169.1.5.105]
4 28 ms 27 ms 28 ms 169-1-21-66.ip.afrihost.co.za [169.1.21.66]
5 28 ms 27 ms 28 ms cpt-net1.ip.adsl.co.za [169.1.5.128]
6 28 ms 27 ms 28 ms 41.164.52.40
7 50 ms 50 ms 49 ms 172.18.1.164
8 47 ms 47 ms 48 ms cloudflare.ixp.joburg [196.60.8.198]
9 49 ms 48 ms 48 ms 104.20.31.244

Trace complete.

C:\Windows\system32>ping bras.afrihost.com

Pinging bras.afrihost.com [155.239.255.250] with 32 bytes of data:
Reply from 155.239.255.250: bytes=32 time=28ms TTL=63
Reply from 155.239.255.250: bytes=32 time=26ms TTL=63
Reply from 155.239.255.250: bytes=32 time=28ms TTL=63
Reply from 155.239.255.250: bytes=32 time=28ms TTL=63

Ping statistics for 155.239.255.250:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 26ms, Maximum = 28ms, Average = 27ms
Click to expand...

Thanks for the update! :)

Those results look good! How has your experience been?
 
steel_dog said:
Traceroutes and pings below.
Rgds,
SD

Code: 
Tracing route to catchup.dstv.com [197.80.203.245]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  router.asus.com [192.168.1.1]
  2     *        *        *     Request timed out.
  3    21 ms    21 ms    20 ms  cpt-up1.ip.adsl.co.za [169.1.5.105]
  4    22 ms    21 ms    21 ms  cpt-in1.ip.adsl.co.za [169.1.5.118]
  5    21 ms    21 ms    21 ms  cpt-net1.ip.adsl.co.za [169.1.5.128]
  6    23 ms    22 ms    21 ms  optinet.ixp.capetown [196.10.140.145]
  7    44 ms    47 ms    47 ms  te0-0-0-1.cpt-p-2.optinet.net [197.84.7.34]
  8    43 ms    41 ms    41 ms  tengig-0-7-0-1-vic-p-1.mweb.co.za [197.84.4.47]
  9    41 ms    40 ms    40 ms  197-80-7-79.jhb.mweb.co.za [197.80.7.79]
 10    41 ms    41 ms    40 ms  bu-ether3.mca-pe-1.optinet.net [197.80.4.37]
 11    40 ms    39 ms    39 ms  197-80-96-30.jhb.mweb.co.za [197.80.96.30]
 12    41 ms    41 ms    42 ms  197-80-206-101.jhb.mweb.co.za [197.80.206.101]
 13     *        *        *     Request timed out.
 14    42 ms    41 ms    42 ms  197-80-203-245.jhb.mweb.co.za [197.80.203.245]

Tracing route to youtube-ui.l.google.com [169.1.2.92]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  router.asus.com [192.168.1.1]
  2     *        *        *     Request timed out.
  3    22 ms    20 ms    22 ms  cpt-up1.ip.adsl.co.za [169.1.5.105]
  4    22 ms    21 ms    21 ms  169-1-21-66.ip.afrihost.co.za [169.1.21.66]
  5    21 ms    20 ms    21 ms  cpt-net1.ip.adsl.co.za [169.1.5.128]
  6    21 ms    21 ms    21 ms  169-1-21-9.ip.afrihost.co.za [169.1.21.9]
  7    20 ms    20 ms    21 ms  169-1-2-92.ip.afrihost.co.za [169.1.2.92]

Tracing route to myadsl.co.za [41.203.16.67]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  router.asus.com [192.168.1.1]
  2     *        *        *     Request timed out.
  3    22 ms    20 ms    21 ms  cpt-up1.ip.adsl.co.za [169.1.5.105]
  4    22 ms    21 ms    21 ms  cpt-up2.ip.adsl.co.za [169.1.5.106]
  5    21 ms    21 ms    20 ms  cpt-net1.ip.adsl.co.za [169.1.5.128]
  6    57 ms    21 ms    21 ms  africainx.ixp.capetown [196.10.140.7]
  7    41 ms    41 ms    42 ms  CORE.GP-SM-HET-DCE-2.TO.GP-SM-HET-MEE-1.AINX.P2P.10G.za.africainx.net [41.84.12.81]
  8    41 ms    41 ms    41 ms  41-66-132-246-f6.HET001-CPE-1-to-GP-CN-HET-MEE-1.africainx.net [41.66.132.246]
  9    46 ms    44 ms    42 ms  core-access-switch1.jnb1.host-h.net [197.189.193.1]
 10    44 ms    43 ms    43 ms  dedi67.jnb2.host-h.net [41.203.16.67]

Tracing route to www.bbc.net.uk [212.58.244.68]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  router.asus.com [192.168.1.1]
  2     *        *        *     Request timed out.
  3    21 ms    21 ms    21 ms  cpt-up1.ip.adsl.co.za [169.1.5.105]
  4    23 ms    21 ms    21 ms  169-1-21-66.ip.afrihost.co.za [169.1.21.66]
  5    21 ms    21 ms    46 ms  cpt-net1.ip.adsl.co.za [169.1.5.128]
  6    21 ms    21 ms    21 ms  41.164.52.40
  7    21 ms    21 ms    20 ms  ix-ae-7-0.tcore1.KLT-Cape-Town.as6453.net [41.206.164.53]
  8   168 ms   167 ms   168 ms  if-ae-5-2.tcore2.PV9-Lisbon.as6453.net [80.231.159.57]
  9   175 ms   178 ms   177 ms  if-ae-2-2.tcore1.PV9-Lisbon.as6453.net [80.231.158.5]
 10   168 ms   168 ms   168 ms  if-ae-1-3.tcore1.SV8-Highbridge.as6453.net [80.231.158.30]
 11   164 ms   173 ms   164 ms  if-ae-2-2.tcore2.SV8-Highbridge.as6453.net [80.231.139.1]
 12   168 ms   167 ms   168 ms  if-ae-11-2.tcore1.L78-London.as6453.net [80.231.139.42]
 13   168 ms   176 ms   169 ms  if-ae-17-2.tcore1.LDN-London.as6453.net [80.231.130.130]
 14   175 ms   175 ms   175 ms  195.219.83.102
 15     *        *        *     Request timed out.
 16     *        *        *     Request timed out.
 17   173 ms   173 ms   173 ms  NIU-SOLUTIO.ear1.London15.Level3.net [212.187.173.210]
 18     *        *        *     Request timed out.
 19   175 ms   175 ms   174 ms  ae0.er02.telhc.bbc.co.uk [132.185.254.105]
 20   165 ms   164 ms   165 ms  132.185.255.148
 21   176 ms   175 ms   175 ms  bbc-vip113.telhc.bbc.co.uk [212.58.244.68]

Latency snaps for today - for comparison with yesterday.
1. BRAS, as it was yesterday, is stable
2. Downstream servers showing packet loss. Only some were showing packet loss yesterday.
3. catchup.dstv.com is showing the highest latency spikes. Same as yesterday.

Code: 
catchup.dstv.com: 
Ping statistics for 197.80.203.245:
    Packets: Sent = 100, Received = 98, Lost = 2 (2% loss),
Approximate round trip times in milli-seconds:
    Minimum = 41ms, Maximum = 434ms, Average = 55ms

www.youtube.com: 
Ping statistics for 169.1.2.92:
    Packets: Sent = 100, Received = 99, Lost = 1 (1% loss),
Approximate round trip times in milli-seconds:
    Minimum = 20ms, Maximum = 90ms, Average = 26ms

www.myadsl.co.za: 
Ping statistics for 41.203.16.67:
    Packets: Sent = 100, Received = 98, Lost = 2 (2% loss),
Approximate round trip times in milli-seconds:
    Minimum = 42ms, Maximum = 112ms, Average = 51ms

www.bbc.co.uk: 
Ping statistics for 212.58.244.68:
    Packets: Sent = 100, Received = 98, Lost = 2 (2% loss),
Approximate round trip times in milli-seconds:
    Minimum = 174ms, Maximum = 246ms, Average = 183ms

bras.afrihost.com: 
Ping statistics for 155.239.255.250:
    Packets: Sent = 100, Received = 100, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 18ms, Maximum = 21ms, Average = 19ms
Click to expand...

Thanks for the extra test results.

Are you now continuously seeing buffering and lag on your CatchUp or is it still only at some times of the day?
 
AfriGenie said:
Thanks for the extra test results.

Are you now continuously seeing buffering and lag on your CatchUp or is it still only at some times of the day?
Click to expand...

Erratic. The periods where things work are becoming shorter and shorter. An hour then things go pear shaped. Here are some mtr traces. Ignore the packet loss on the router... clearly ICMP timeouts. Included bras to eliminate doubt.
Latency starts spiking from Hop 7

Code: 
Ping trace to catchup.dstv.com: 
                                       Packets               Pings
 Host                                Loss%   Snt   Last   Avg  Best  Wrst StDev
 1. router                            94.3%   645    0.3   0.3   0.2   0.5   0.0
 2. ???
 3. cpt-up1.ip.adsl.co.za             4.2%   645   21.5  20.5  19.6  28.2   0.3
 4. cpt-in1.ip.adsl.co.za             0.2%   645   22.1  21.0  20.0  25.9   0.4
 5. cpt-net1.ip.adsl.co.za            0.0%   645   21.3  20.7  19.5  38.4   2.3
 6. optinet.ixp.capetown              0.0%   645   22.2  21.6  20.3  34.7   1.0
 7. te0-0-0-1.cpt-p-2.optinet.net     0.2%   645   45.1  43.4  40.4 121.9   3.4
 8. te0-7-0-0.cpt-p-1.optinet.net     0.2%   644   44.6  45.5  42.8 109.1   3.3
 9. te0-0-0-0.vic-p-2.optinet.net     1.4%   644   41.6  46.8  41.0 198.3  14.0
10. 197-84-4-100.cpt.mweb.co.za       0.6%   644   46.9  47.2  42.6 202.7  12.7
11. 101.bu-ether5.vic-pe-1.optinet.n  0.5%   644   44.2  43.2  42.4  48.0   0.2
12. bu-ether3.mca-pe-1.optinet.net    0.5%   644   41.5  41.3  40.4  48.3   0.5
13. 197-80-96-30.jhb.mweb.co.za       0.3%   644   41.2  40.9  39.6 102.8   3.2
14. 197-80-206-101.jhb.mweb.co.za     0.6%   644   40.8  40.9  39.9  42.2   0.1
15. ???
16. 197-80-203-245.jhb.mweb.co.za     5.7%   644   40.5  57.2  39.9 771.5  75.3

Ping trace to bras.afrihost.com: 
                                       Packets               Pings
 Host                                Loss%   Snt   Last   Avg  Best  Wrst StDev
 1. router                            0.0%   644    0.3   0.2   0.2   1.4   0.0
 2. 155.239.255.250                   0.0%   644   19.3  18.5  17.7  20.9   0.2
 
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